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  • JJ Games

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 2.73/10 2.73/10
    Shipping & packaging: Rating 3.41/10 3.41/10
    Customer service: Rating 1.75/10 1.75/10
    Return/Replacement policy: Rating 0.31/10 0.31/10
Rating 2/10
1/5
2017-01-09

They don't care about you at all.

"I have used JJgames for almost 2 years and have spent many dollars on their products.. I've had 2 issues with them. One small with a N64 controller that I bought listed as "good" that had a dead joystick. I fixed it myself but the point is it wasn't "good" condition.
Second and most recently I bought a game that didn't work. Contacted them and using my past purchase history as leverage they finally agreed to send me a replacement copy. I got it and it works WORST than the original copy. I contacted them again twice since and they won't even reply to my e-mails this time.
They don't care enough about happy customers enough to test the games, and the don't care about you enough to even respond to e-mails..
I've recomended this company in the past but this issue has led me to NEVER buy from them again and I've actually contacted people I recommended them to with this story and told them I no longer recommend them.
"

This review was modified by Tyler_2017 on January 09 2017 01:56:26 PM


Rating 2/10
1/5
2016-12-14

Just awful, avoid them

"I would give them zero stars if it was an option. Ordered an original NES, paid it in full and never heard back from them. After two weeks of waiting I tried contacting them and was never able to reach them. After an eternity they contacted me offering a refund, which was as painful as the original purchase.

I got my refund after exchanging many emails, but definitely would never buy from them again.
"


Rating 2/10
1/5
2016-12-10

forget a refund

"I purchased a game for xbox 360,when it arrived it was damaged
I asked for a return,sent it back and never received credit
"


Rating 10/10
5/5
2016-11-07

Decent prices, good selection.

"I've ordered from jjgames three separate times, each time I received everything I ordered in working condition. Shipping is a bit slow and prices aren't the lowest but it's nothing unreasonable by any means.
They have a great selection of games for every system but especially the retro consoles.

I don't understand all of the negative reviews but I'm sure for every dissatisfied costumer there are dozens who got exactly what they payed for. I suppose an angry costumer is many times more likely to write a bad review than a satisfied costumer is to write a positive one.

I highly recommend JJ Games for those who are into NES, SNES, N64, Sega etc.
"

This review was modified by Steve-Johnson on November 07 2016 05:12:39 PM

Rating 2/10
1/5
2016-11-03

Rip off scammers

"Bought a couple games black screen on one and the other would not even start up followed the ridiculous policy out even more money even after testing the games in multiple systems never again will I purchase from these scam artists!"

This review was modified by Arcdemon88 on November 03 2016 12:03:29 AM

Rating 4/10
2/5
2016-10-23

one out of two times something was delivered

"I had previously ordered a Super Nintendo, arrived on time in great condition. The second time I used JJ games I ordered a few games, the delivery never appeared and after I contacted the company, I was advised that they would not start the process for tracking lost parcels. Will not be using again, please be careful when dealing with them."

This review was modified by synchingfeeling on October 23 2016 11:13:29 AM

Rating 2/10
1/5
2016-10-11

rip off

"sent me game dont work at all. black screen. told me find my own way to pack, go print labels ect. to return. stuck with the loss. beware they dont test before ship"


Rating 2/10
1/5
2016-09-19

STAY AWAY FROM THESE GUYS THEY ARE SCAMMERS

"i bought a console and the description said it came with 2 controllers and the game it arrived with 1 controller and no game i emailed them like 8 times no reply called them everyday no answer the only thing i got was the answering machine i contacted paypal then they replied asap lol they refuse to send me controller and now they want me to return the console and i HAVE TO PAY shipping **** these guys "

This review was modified by berzerker88 on September 19 2016 09:38:56 PM

Rating 2/10
1/5
2016-08-24

Payed for something I never received !

"I bought a Nintendo payed in full never received it or my game. Sad sad sad. "


Rating 10/10
5/5
2016-08-17

Awesome!

"This site is boss! your not going to come across alot of stores/sites like this. I am an NES collector and what i'm looking for he has got. His prices are the best I've seen and the shipping is free, FREE!!!!! I will definitely, again and again, order from JJgames.com "


Rating 10/10
5/5
2016-07-29

Doesn't deserve the hate

"Not sure why a lot of other people are having problems but I love this website! My recent order only took 2 days to come in and were cheap and in great condition (with free shipping included)! Would definitely recommend if you're looking for any old games! "

This review was modified by Fileice.netSucks on July 29 2016 01:17:46 PM

Rating 10/10
5/5
2016-06-08

JJ Games is ├╝ber awesome!

"Don't get the bad reviews?? Prices are best around, turnaround time amazing, and all 20 games I have purchased work fine. Scratches and scribbles on the covers but these were clearly detailed in the description. Look forward to more purchases."


Rating 2/10
1/5
2016-05-19

It is a scam, watch out!

"Some items were broken, I was asked to ship back the items at my cost. Items were not returned. "

This review was modified by sdvsdcvsdcsdc on May 19 2016 06:42:58 AM

Rating 2/10
1/5
2016-05-01

Don't Buy Games From Them

"I ordered 2games from them the date they were to arrive never showed up so I waited until a day after that date still no arrival in the mail then I emailed jjgames and they said they cancelled my order due to a high possibility of my identity being fake because i never answered a mystery email i never got and the weirder part is I checked before that email and it was still in the process of being delivered. So to me from this very experience I'd more recommend going to game stop or a pawn shop physically then ordering from this online gaming retailer its nothing more then a scam."

This review was modified by n1ck3 on May 01 2016 08:43:06 AM

Rating 10/10
5/5
2016-04-27

As my 1989 self would say, "JJ Games is Totally Legit!"

"After reading all the negative feedback regarding JJ Games, I was a little worried. However, I placed an order for a Nintendo NES and a number of Nintendo games through the JJ Games website on a Thursday. I received everything ordered, in the exact condition expected, within 10 business days. The prices comparable if not lower than anywhere else I looked. I am more than pleased with my JJ Games experience and will be ordering from them again."

This review was modified by marisajbeahm on April 27 2016 09:05:33 PM

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