We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > JJ Games

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

  • JJ Games

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.28/10 5.28/10
    Chance of future purchase: Rating 4.00/10 4.00/10
    Shipping & packaging: Rating 4.50/10 4.50/10
    Customer service: Rating 2.19/10 2.19/10
    Return/Replacement policy: 0.00/10

60 Customer Reviews

Rating 4/10

one out of two times something was delivered

"I had previously ordered a Super Nintendo, arrived on time in great condition. The second time I used JJ games I ordered a few games, the delivery never appeared and after I contacted the company, I was advised that they would not start the process for tracking lost parcels. Will not be using again, please be careful when dealing with them."

This review was modified by synchingfeeling on October 23 2016 11:13:29 AM

Rating 2/10

rip off

"sent me game dont work at all. black screen. told me find my own way to pack, go print labels ect. to return. stuck with the loss. beware they dont test before ship"

Rating 2/10


"i bought a console and the description said it came with 2 controllers and the game it arrived with 1 controller and no game i emailed them like 8 times no reply called them everyday no answer the only thing i got was the answering machine i contacted paypal then they replied asap lol they refuse to send me controller and now they want me to return the console and i HAVE TO PAY shipping **** these guys "

This review was modified by berzerker88 on September 19 2016 09:38:56 PM

Rating 2/10

Payed for something I never received !

"I bought a Nintendo payed in full never received it or my game. Sad sad sad. "

Rating 10/10


"This site is boss! your not going to come across alot of stores/sites like this. I am an NES collector and what i'm looking for he has got. His prices are the best I've seen and the shipping is free, FREE!!!!! I will definitely, again and again, order from JJgames.com "

Rating 10/10

Doesn't deserve the hate

"Not sure why a lot of other people are having problems but I love this website! My recent order only took 2 days to come in and were cheap and in great condition (with free shipping included)! Would definitely recommend if you're looking for any old games! "

This review was modified by Fileice.netSucks on July 29 2016 01:17:46 PM

Rating 10/10

JJ Games is ├╝ber awesome!

"Don't get the bad reviews?? Prices are best around, turnaround time amazing, and all 20 games I have purchased work fine. Scratches and scribbles on the covers but these were clearly detailed in the description. Look forward to more purchases."

Rating 2/10

It is a scam, watch out!

"Some items were broken, I was asked to ship back the items at my cost. Items were not returned. "

This review was modified by sdvsdcvsdcsdc on May 19 2016 06:42:58 AM

Rating 2/10

Don't Buy Games From Them

"I ordered 2games from them the date they were to arrive never showed up so I waited until a day after that date still no arrival in the mail then I emailed jjgames and they said they cancelled my order due to a high possibility of my identity being fake because i never answered a mystery email i never got and the weirder part is I checked before that email and it was still in the process of being delivered. So to me from this very experience I'd more recommend going to game stop or a pawn shop physically then ordering from this online gaming retailer its nothing more then a scam."

This review was modified by n1ck3 on May 01 2016 08:43:06 AM

Rating 10/10

As my 1989 self would say, "JJ Games is Totally Legit!"

"After reading all the negative feedback regarding JJ Games, I was a little worried. However, I placed an order for a Nintendo NES and a number of Nintendo games through the JJ Games website on a Thursday. I received everything ordered, in the exact condition expected, within 10 business days. The prices comparable if not lower than anywhere else I looked. I am more than pleased with my JJ Games experience and will be ordering from them again."

This review was modified by marisajbeahm on April 27 2016 09:05:33 PM

Rating 2/10

ITS A SCAM!!!!!!

"DO NOT BUY FROM JJ GAMES!! I ordered a game from them and a month later I still have not received my purchase! They did not provide tracking and every time I have tried to contact them all they say is they have no way to track it so they cannot do anything about it. I finally just said I wanted a refund and now they will not respond back to me and I have not gotten my money back. I just want to warn anyone who is thinking about buying from them. It is not worth the hassle you will just be throwing your money away. "

This review was modified by alwally on April 20 2016 02:10:50 PM

Rating 2/10


"I bought four games from them, one arrived a month late, one arrived with a broken box, the last one was just never sent to me. And for areason I don't understand, I won't get a refund. "

This review was modified by zdrek on April 14 2016 07:09:39 AM

Rating 10/10

Best prices and great selection!

"I've been ordering games from jjgames for the past 2 years and everytime I know exactly what I'm getting. Their selection on the site is accurate and I like how you can select which type of game you want (great condition, scratched label, no box, sleeve only, etc.). They always have the lowest prices for retro games. The games always arrive a few days earlier than expected (and I'm in Canada!!). If they don't have an item in stock and you click to "notify me when stocked", they normally get the game in stock within a week. Fantastic site! "

This review was modified by Bethydean on March 29 2016 09:50:38 AM

Rating 2/10

Live and Learn

"If I could give this company less than one star then I certainly would. First, I was less than impressed with the shipping time however it did fall into the time period that was stated therefore I honestly can't hold it against them. The issue which is a huge issue in my opinion was this: the game arrived cracked. It didn't even come in a case but instead a paper sleeve. My son put it in his system and low and behold it did not work. It would spin and occasionally the system would say it didn't recognize it. He was devastated. He spent his own money on the game and waited over a week for it. I sent an email to their customer service department the same day it arrived. I attached pics of the disc. I was sent an email that stated the company was sorry and I could return my order or any part of my order by using a link. It was obvious this was a copied and pasted response. I ordered one item therefore I could not return "part" of it unless I decided to return half of the disc which considering the sizeable crack I suppose it would've been possible. I checked out the link to find some instructions about breathing on the disc and cleaning it with a cloth. Yes, that would certainly fix said crack right up. I was instructed to print out the label and send it back. If they found the disc to be faulty then I would receive my money in 2-3 weeks. I plan on abiding by this absurd policy (I'll send it back in a PADDED envelope) however I did send another email with the a video of the severity of the crack. I received no response. I'm not surprised. I couldn't get an original response the first go round. I have several concerns. 1. I will send the game back and be told it was never received. No worries. I'll be sure to have a signature required. 2. I will not receive a refund. 3. They will have the nerve to say the game is not broken. That's okay. I have proof. 4. I will get only a partial refund. 5. (The biggest concern) These people will have the audacity to send this game to another child. Come on, the odds are a Spiderman game is for a child. At first I thought it was possibly damaged in shipping due to its lack of protection but upon further investigation I noticed the crack appears to have a film over it. Is it possible they tried to fix the crack? I can't say for sure however in the end, the game was a total waste of my child's money. My mother had it right when I was child. Kids should play outside more and video games less. Live and learn. Buyer beware."

This review was modified by JenniferRose on February 11 2016 04:59:10 PM

Rating 10/10

Great company!!!!!

"I think tthis company is awesome!!!!! They have great prices and free shipping! My merchandise was in great shape and everything worked! I will order from them again."

This review was modified by amom32 on January 14 2016 05:50:54 AM

Ratings Calculation Change
Learn about Our Reviews

Share JJ Games's store rating

JJ Games is not a merchant member. If you're this merchant, learn more!

JJ Games is not a merchant member
JJ Games does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »