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Stores > ZAGG / shieldzone.com

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  • ZAGG / shieldzo

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    Payment options

    • option not available Visa / Mastercard
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    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
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    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
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    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

63 Customer Reviews

Rating 2/10


"I've tried to get a replacement done for a cell phone shield I bought and every time I go I am asked if is new or replacement , when i say replacement they say we are out, but when i say new they bring it out. I shouldn't get the run around for a product that I paid for replacement, this has happened about 8 times already.
false advertisement to start and after the fact the kiosk employees end up giving you more attitude that helping you with the issue. I would never recommend anyone to buy this cell phone shields, they always bubble up and come off within the first few months.

Rating 2/10

"I just upgraded to an Iphone 6 and per the store rep had a ZAGG glass shield installed. The packaging says it has a warranty. Needless to say, it's only a warranty for the glass shield, not the phone. My phone got dropped and the shield did nothing to protect my phone. What a piece of crap. I would not recommend this to anyone...."

This review was modified by kelderman1 on January 21 2015 08:17:30 AM

Rating 2/10

"I was VERY disappointed in the glass shield for the iPhone 6 and the iPhone 6 plus as well as the new galaxy glass & the Note 4 glass. They are too thin and flimsy. I work for a cell phone company myself and the New glass protectors have broken more phones than ever. It's making it hard to sell because of its lack of protection. The glass for the iPhone 5, 5c & 5s is amazing! If you can get that same protection for these new phones I know your company can sell more!!!"

Rating 2/10

"Stay away from this company the Sales Rep is a complete Liar Ardin S at the Willowbrook Mall in NJ. The product stinks it leaves finger nails dents all over. He told me there is NO cost to me for replacement & there is its $7 & if you go through the website you have pay the postage and must return your old one which is ridiculous & there are no refunds."

This review was modified by bluestreaks on August 19 2014 12:40:32 PM

Rating 2/10

"Bought a Zagg Invisible Shield scratch protection screen for my smart phone. It was a mistake - a terrible experience - a waste of money. It does scratch and bubble and wrinkle and makes it harder to see the screen so do not trust the advertising, it is fake. I tore it off after a few weeks. I will just trust that the Gorilla glass holds up"

Rating 2/10

"Ordered a product almost a month ago, still waiting with no shipping status. Should have been shipped before the 23rd. Tried contact both e-mail and phone and am being ignored.
I will never order from them or use their products again.

Rating 2/10

"I bought and installed the invisible Shield under the impression that it was a better shield then what I had on my Iphone previously. With my previous screen shield I have had similar phone drops and had no problem no cracks, but after reading about your product on your web site. I thought it sounded better, so I figured let me try it. Not a good move for me. And so yesterday it was proven that invisible Shield is not a shield at all. A small drop and there goes my screen. Worst part Zagg said they never guaranteed that if I dropped it it wouldn't crack. But if you look at their website that is the impression they give you. Just look at the picture of the person loosing the phone from their hand while sitting in a car. What does that say? Please people don't be fooled like I was. The shield is a BIG DISAPPOINTMENT and not worth the money. In fact it cost me additional money. And Zagg washed their hands from taking any responsibility."

This review was modified by ppadinha on October 23 2012 07:21:42 AM

Rating 2/10

"zagg, skinomi, best skins ever, and a few other screen protectors have the ugliest screens ever. they all have orangepeeling and makes my device look cheap. and customer service? please."

Rating 2/10

"I bought the zagg cover for both front, back and sides for my iPhone 4s. At first it was great. After a few weeks it started to turn yellowish cuz I have a white iPhone. I told myself it's ok. I'll just replace it. I was told at time of purchase that it would $5 to replace it every time. Well when I came to the zagg store in west Covina, the girl there said I would recommend replacing it cuz it'll just happen again. I'm thinking to myself that's why I came here to replace it. I'm ok paying $5 to replace it. She then told me its $5 for the front and $8 for the back. Then I was like... Hmmmm not what I've been told. Then u said ok just do the front. She like in a pile and said she didn't have the front cover for an iPhone 4s.. Wtf.... Poor service. I'll never buy their crap again. A total regret "

Rating 2/10

"This company is a rip off. I wouldn't recommend it to anyone as you will never receive your order (at least 2 month from the order date). Also, there products aren't great comparing to the other brands. Again, this company wouldn't do anything to satisfy the customer."

This review was modified by ZzHMDzZ on April 09 2012 07:36:59 PM

Rating 2/10

"I got a Zagg skin for my HTC Desire, expecting it to look as they do on the website (covering the entire phone). When I received it, there was just one sticker that stuck on the back of the phone, which fell apart in under a year anyway. The invisibleShield works, but does not feel great and dents fairly easily, meaning after a few months it doesn't look good either. It was a relief to take off the 'skin' and screen protector and get my phone back to normal.
Considering the price I was expecting a really quality item. What I got was far from it. If I had wanted a sticker and low quality screen protector I could have spent a couple of pounds on eBay.

Rating 2/10

"Zagg shields are cheap and the corners come up. Zagg claims to replace the product at any time but you are forced to pay for shipping, pay for the product again, then only be reimbursed when you pay to ship back the original product. This is a poor system that rips off customers."

Rating 4/10

"have purchased multiple screen guards and a leather skin. three of the four screen guards came off less than two months after installation leaving for one day as instructed. the remaining one has been on for 16 months. The added thickness and added texture of the screen protector is not desirable.

I am on my second leather skin after warranty replacement of the first. The adhesive tape on the protective edges has come off both the original and replacement less than three weeks after installation of each.

Warranty and replacement policy is pretty lame. You pay postage for the warranty replacement product, and must also pay to return defective product using a traceable service.

Rating 10/10

"Ordered an iPhone Screen protector. Shipped quickly and received in 4-5 days."

aliciaeames's Avatar

Rating 6/10

"The customizable zaggskins are pretty cool - I like being able to choose my own background. They go a bit manky after a year and need to be replaced.

I don't really like the look of the screen protector - has a weird texture.

Shipping is very expensive for something the size of a slip of paper.

When mine got lost in the mail, they quickly replaced it by sending out another for free - kudos zagg

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