5/5

posted May-30-2013

"Courteous and professional. Large selection and best online price.




"

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5/5

posted Apr-04-2013

"We have not received the product yet, but the order experience was fine."

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5/5

posted Mar-27-2013

"Fast shipping; great price; excellent quality"

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1/5

posted Mar-13-2013

"I ordered 6 items on 3/7, got the confirmation email. Waited until 3/12 to email cust. service because order was listed as processing and never changed. I sent an email, but never got a response. I had to call 3/13 to find out about order. Was told that 1 item was on special order and he would have to check from warehouse. I told him about the email I sent the day before and didn't get a response from him, sounds really concerned. I asked why no one let me know about the out of stock item, he said they don't let you know, HUH? So I have to call to check on an order because nobody lets you know? Never heard of any business doing that. Very disappointed about this order. The website says "Please note that if an item is not in stock and we will place a special order from the manufacturer for you. Should you choose to cancel this order, please be advised that you may only do so within 24 hours. Should your order be cancelled after 24 hours your order may be subjected to a min. 25% re-stocking fee (or more which is assessed by the manufacturer). Some special orders cannot be cancelled please check with us in such a case." How can you cancel an order if nobody lets you know about your order?"

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1/5

posted Mar-07-2013

"Unfortunately, I can't say that my review is positive. I placed a simple order for 1 speaker with Paypal. They denied the order because my shipping address was different than my billing address. When I inquired as to why, I found out that they didn't realize that it was actually okay to do that, so they refunded my order and asked me to place it online again. I understand that these things happen, especially with smaller companies like this. I know because I work for one. I found out that I would need to order 3 more of these speakers, so I placed a new order for 4 of them. The site didn't show that the speakers were out of stock or back ordered, so I placed the order. A week later, my order was still in "Processing" so I e-mailed support and they replied that the manufacturer has a 3 week lead time on manufacturing the speakers. They didn't have them in stock and apparently didn't post that online. It is now over a month since the second order was placed (5.5 weeks since the original order) and I've e-mailed them on multiple occasions since then and have heard nothing back. I just called an left a voice mail to see if I can get anyone to get back with me. We're going to be installing these in our new church and I'm afraid that we won't be able to get them in before we move into the new building. I'm hoping that this is just a one time fluke with my order, but I have to say that it hasn't been the easiest working with a company like this. Hopefully everyone else's experience with them will be better."

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5/5

posted Mar-03-2013

"The website is clear and straight forward. I easily navigated and searched the product I needed. Thank you"

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5/5

posted Jan-24-2013

"excellent product and delivery time"

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5/5

posted Dec-08-2012

"Great communication. Prompt delivery. Would order from them again."

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2/5

posted Nov-03-2012

"ISS raised price after item was ordered by $70. The site didn't show the stock was out of stock and they already charged my credit card. Very long shipping delays and expensive on top of that ($16 for a part measuring 9"x6"x3"). Avoid unless the price is really, really worth it, you have time to wait, and you don't mind having your credit card charged weeks in advance."

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5/5

posted Oct-19-2012

"Item as described. Good price. Shipped on time. Will order again."

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5/5

posted Sep-17-2012

"We were in a time constraint crunch, I found Internet Security on the web, called them, they came thru in every way. Had the items shipped overnight and saved the day!"

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5/5

posted Aug-31-2012

"Great prices and fast delivery. Item was as shown on the website. No complaints."

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4/5

posted Aug-29-2012

"Their web site is not user friendly. I could not get order status online and had to call and talk to a customer service rep to get that status. Also, never got an email as promised. "

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1/5

posted Jul-12-2012

"I experienced a customer service rep lacking desire to help me find the parts for my application and an incorrect web pricing causing delayed order processing and unexpected added cost. It also took 6 days to ship out the order that is to say it has shipped which is still unverified by lack of tracking information that I requested in an email yesterday and was promised to have this morning and as of 3pm I still do not."

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4/5

posted Jul-11-2012

"The product I purchased was a fire alarm panel. I received an email for a refund confirmation but no reason was given. After calling I was told that the product was no longer available. I found that the product was promptly listed as unavailable. They appear to keep their website up to date and accurate. "

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