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Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (60)

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Rating 10/10 5/5
modified review posted May-02-2005

"Got my laptop on Friday. I've been playing with it ever since. It's great! You guys at ISTNC did a great job. Thanks for really stressing your customer support. Whoever's idea it was to put ISTNC business card at the bototm of my laptop, you did good. Now I can show you off to all my buddies.

If I ever need to make more notebook purchases I know where to shop to get quality service.
"

modified review This review was modified by cao on May 02 2005 12:37:58 AM
modified review posted May-04-2005

istnc, Integrated System Technologies, Inc. rep has responded

“The business card thing would be Rick's idea. With that card you've got first point of contact of who you bought from or....who you need help from. ”

Rating 10/10 5/5
modified review posted Oct-28-2005

"I ordered and ASUS laptop from IST. I was very pleased with all aspects of my transaction(s) with them. The computer I ordered was on a fairly long back-order as it was a brand new model. In fact, they were the only company that was even taking pre-orders for this model. This allowed me to put the order in early. I had no problem waiting as I did not need the unit right away. The laptop finally did arrive very close to their estimate, and during the waiting period, the company was excellent at keeping me informed of the laptop's status. The laptop arrived packed very nicely, and included everything that I ordered. No problems at all. I loaded all of the software and the laptop has been performing beyond by expectations ever since. I absolutely love it. For the record, I had been researching laptops for over 6 months, just waiting for the right model that had the features, power and price that perfectly addressed my needs. I have definitely found it in the ASUS. I also was very careful and did just as much research in the various vendors that sold them. I was pleased at how many quality on-line vendors there were to choose from. I'm sure that others may have provided a good experience, and many had web-sites whose navigation ease and "sizzle" far surpassed IST's; however despite that, IST has proven to me that they most certainly were a great choice, and I would make the same choice if I had it to do over again. I would recommend them to anyone looking for an on-line computer purchase.

Thanks
"

modified review This review was modified by zenplace4 on October 28 2005 09:21:48 AM
Rating 10/10 5/5
modified review posted Dec-07-2005

"Great service and product. Continued product support after the sale was responsive and excellent. "

Rating 10/10 5/5
modified review posted Jul-09-2007

"I browsed around for a while looking for the right store for my custom laptop. Ended up choosing ISTNC based on their good reviews and large selection. I purchased a Clevo m570u around the beginning of January and it was in my hands within 2 weeks.

Of course, with a lot of parts to choose from, I had a lot of questions and concerns and ISTNC was there every step of the way. Their customer service is the best I've ever experienced online. I found their "Live Chat" tool on their website especially useful as a representative was there to provide a quick response to answer all my inquiries. After my order was finalized, they continued to provide excellent service keeping me posted as my order went through it's production. Overall I am very satisfied with ISTNC, they provided me with the exact product I wanted at an excellent price (they do price matching!) and never faltered in their customer service. I have purchased from them again and will continue to do so in the future! Thank you ISTNC!"

Rating 10/10 5/5
modified review posted Jun-18-2005

"I just bought my second notebook from ISTNC. My new purchase is the Asus Z70va, the refresh of the Z70v. Once again, I'm extremely happy with the notebook and my shopping experience. ISTNC is clearly the very best notebook reseller anyone can deal with when it comes to Asus. Rick kept me updated throughout the process and quickly answered any questions I e-mailed to him. He even spent nearly an hour on the phone with me after I received my notebook just to make sure I was satisfied with everything. Rick is a professinal in every sense of the word and his number one priority is customer satisfaction. My Z70va is fantastic and I gladly give ISTNC my highest recommendation. "

modified review This review was modified by jswriter on September 13 2005 10:04:36 AM
Rating 10/10 5/5
modified review posted Jun-01-2005

"I purchased an ASUS Z71V notebook from ISTNC and I am pleased to say that they have been more than helpful. ISTNC has offered great service from the moment I placed my order to the time when I had software problems. A representative, I spoke to, on AIM, went above and beyond to assist me with my problem. This company has, without a doubt, offered me the best customer service I have ever encountered."

Rating 10/10 5/5
modified review posted Sep-04-2005

"Excellent service from this company. The personal relationship to be formed is an invaluable one. You can't go wrong with istnc!
I purchased a z70va, and was incredibly pleased with the amount of personal attention I recieved. When the order was delayed, I was never left in the dark. I would reccomend this reseller to anyone."

Rating 10/10 5/5
modified review posted Mar-06-2006

"Bought a custom ASUS laptop. This was a great company to do business with. Their prices are great, the website is easy to navigate and configure a new system, and they have a live chat feature that lets you ask questions and get answers right away. Communication was very good throughout the course of my order. I highly recommend ISTNC."

Rating 10/10 5/5
modified review posted Apr-17-2005

"Excellent and fast work! The process went very smoothly. Plus, they applied Arctic Silver 5 for free upon request. The machine had no dead pixels, which may say something about their quality control too."

modified review posted Apr-17-2005

istnc, Integrated System Technologies, Inc. rep has responded

“Thank you so much for taking the time to rate and for being a great customer! ”

Rating 10/10 5/5
modified review posted Jul-23-2005

"Great store. Great customer services. Fast shipping. I would recommend this for anybody who wants a laptop. "

 
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