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inoax.com

Consumer Electronics

No score yet.
--/100 (6-month rating)
InoaX  (FotoConnection, 1stopcamera.com, onestopcamera, Ritebuys, TheNewConnection) is not a merchant member
InoaX (FotoConnection, 1stopcamera.com, onestopcamera, Ritebuys, TheNewConnection) currently does NOT actively participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Help your customers!
 

All Customer Reviews (73)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted Oct-02-2007

"I received the order quickly and had a good experience when talking to the customer service person. I would purchase from this company again."

Rating 2/10 1/5
modified review posted Aug-29-2007

"The Sharp TV I purchased from TVSDEPOT.com is a excellent TV and I am very happy with the product. But I was very disappointed with the technique this website used to sell the product.
An Up-Convert DVD was offered as a promotional item to purchase this TV ( a very expensive TV).
Initially this website did not even ship the promo item and I had to call multiple times to get them to ship the item which I received 5 weeks after purchasing the TV. When I received the promo item it was a very cheap off-brand DVD which NOT a up-convert HD DVD player as was advertised by the website. When I called and as for the appropriate promo item to be shipped, I was told I had to accept whatever item was sent and that they were not required to send the advertised item. What a rip-off! I will never buy from this website again."

Rating 10/10 5/5
modified review posted Aug-22-2007

"whole proces with order was great and i recieved the product on the time. I am very sadisfied with the purchasing from tvsdepot. The custumer department was very helpfuly."

Rating 10/10 5/5
modified review posted Aug-22-2007

"Very happy with the service and camera will order from your company again."

Rating 8/10 4/5
modified review posted Aug-09-2007

"Gabi Jackson from customer care is very responsive and helpful.

"

Rating 10/10 5/5
modified review posted Aug-09-2007

"OVERALL EXPERIENCE WITH FOTOCONNECTION HAS BEEN GREAT. HAD SOME PROBLEMS WITH BILLING ISSUES BUT THEY WERE RESOLVED QUICKLY. GABI HAS BEEN A GREAT HELP IN MAKING SURE I HAVE BEEN EQUIPPED WITH THE RIGHT SIZE OF BATTERY FOR MY SONY CAMCORDER. DO APPRECIATE THE HELP A TON!!"

Rating 6/10 3/5
modified review posted Aug-07-2007

"Good price on camera. Not a GREAT deal, but a good deal. Camera listed for $549.00. Did not have recording media included in price. Only included std. 20-min. battery. Saw another deal where camera listed for $599.00 and included 2GB SD recording media and extended time battery. FotoConnection agreed to match price and features. I have not yet received the camera. Ordered with 2nd day shipping, but package is lost in transit. FotoConnection has reshipped package. Total price including shipping and upgrades to match similar offer mentioned: $679.XX. I should request a price break on the shipping ($49.95) for the inconvenience. You should believe NexTag! The similar offer was actually the best deal!"

Rating 2/10 1/5
modified review posted Jun-27-2007

"This was a terrible company to deal with - cancelled my credit card for this order. Very coercive selling tactics - website showed $199 shipping fee, they changed it to $399; receiving multiple emails each day in a harassing way - asked them to cease and desist, they have not; said I cannot cancel in the way I did, that I must call them; I have sent multiple emails to tell them I would report to the Attorney General's office and now they send multiple emails each day; I have filed a complaint with the BBB in NY. This company does not have good ethical standards - advertisement, selling tactics."

Rating 2/10 1/5
modified review posted Jun-19-2007

"The saga continues! I bought a additional 2 year warranty with my Samsung Home Theater (read below) and the warranty company is now giving me the runaround and telling me that they will not honor the warranty. They are in cohoots with RiteBuys and hopefully the NY Attorney General will do something about this!"

Rating 2/10 1/5
modified review posted Apr-30-2007

"do not buy from ritebuys or any of those companies:

www.ephotoclub.com, www.inoax.com, www.1stopcamera.com, www.4udigital.com, www.digitalnetshop.com, www.thewizstore.com, www.ritebuys.com, www.onestopcamera.com, www.thenewconnection.com

usual bait and switch, i wanted to buy xti for 459, got an email to call to confirm, i did, and their service rep said that the camera didnt come with a battery or charger, and that it was 200 more if i wanted it. I said no, so then he said that camera was out of stock, so i asked when they would get it, he said they wont have it anymore. I called their sales person, who told me they have everything thats on the website, so i called the other guy back told him that, and he said that the sales people dont know what they have, only he knows.

So i cancelled my order, then called the credit card company to cancel my card after read reviews that said people had unauthorized charges posted to their account (happened to my friend who bought an xti from 21 century electronics with a debit card, now he lost all his money).

stay away from them. just read the reports on BBB
http://www.newyork.bbb.org/reports/businessreports.aspx?pid=44&page=1&id=89786

i would also fill out a complaint form and send it to the NY States Attorney at
http://www.oag.state.ny.us/internet/complaintspage.html"

 
 
 

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