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inkraven.com

Office Furniture, Machines, Supplies

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--/100 (6-month rating)
Ink Raven is not a merchant member
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All Customer Reviews (15)

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Rating 2/10 1/5
modified review posted Oct-11-2004

"Poor service. After 10 working days, Ink raven shipped the wrong product. No such delay in billing my credit card. I returned all the items shipped. I never did get a refund. E-mails never generated a response. Telephone contact was very difficult."

Rating 2/10 1/5
modified review posted Sep-05-2004

"
They billed my credit card but no delivery on order. No contact from ink raven. Emailed their shipping, no answer. No emails rec'd at their info email address. Phone number is disconnected."

Rating 2/10 1/5
modified review posted Aug-12-2004

"No delivery on order. No contact from ink raven. Emailed their shipping twice, no answer. No emails rec'd at their info email address. Phone number is disconnected. Looks like bad news to me."

Rating 2/10 1/5
modified review posted Aug-03-2004

"These people are crooks. I payed $78.92 for 1 HP toner and 2 Canon ink cartridges and they never sent my order. They took my money, but never sent the product. I emailed, telephoned and faxed them repeatedly with no reply."

Rating 2/10 1/5
modified review posted Jul-15-2004

"The first time I ordered a toner was on April. The service was great. Toners works, and shipped on time. But now everything changed. I placed order on June 30, have not received the merchandise. I email twice, no one pay attention to me. Guess someone is right, do not buy again here. "

Rating 2/10 1/5
modified review posted Jul-14-2004

"Supplier is horrible. Order never shipped, they never respond to phone calls or emails. Absolutely no customer service. Would warn everyone to stay away from this suppiler. They took my money but never shipped."

Rating 2/10 1/5
modified review posted Jul-12-2004

"I purchased a toner cartridge, which was defective. I returned it and received a replacement, which I also ended up returning. I was promised a full credit (without a restocking fee), but have been unable to get it. It has become impossible to contact customer service by telephone as the number is always busy and the voice mailbox is full. I have tried e-mail and received no response. I am owed almost $170.00 I have been trying to obtain this credit since March 2004 (it is now mid-July) when UPS Tracking shows that the company received the cartridges I returned."

Rating 2/10 1/5
modified review posted Jul-01-2004

"What a scam! Was about $2 cheaper so I went with them. They then said it was backordered and would be shipped in 7-10 days. After waiting 30 days I tried to get in touch with them (they had already charged my credit card). They were impossible to get ahold of. The answering maching message has said for the last 60 days that they are upgrading there customer sevice dept. but that must be bull. 10 days ago, they called me at 1:50 AM, yes in the middle of the night, and said my order was shipped. Another big fat lie from people I should have never trusted in the first place. After I cancelled my order from my credit card and called and left ANOTHER message cancelling my order, JAN at inkraven sent me 95 emails saying that they were refunding my money. Totally low class bush league operation. Everyone makes mistakes but they work very hard to try to piss you off."

Rating 2/10 1/5
modified review posted Jun-28-2004

"I view Inkraven as a theif. Not only did they send me product that didn't work, they billed me twice even with the bad product returned. I have had countless phone conversations trying for a refund (with no product in hand) so I'm out $170.00. They have basically taken my money with nothing in return. I call that stealing. Stay away from this company."

Rating 2/10 1/5
modified review posted May-24-2004

"Ordered ink cartrige on April 2, 2004. The charge came through just fine on April charge card statement, but have yet to receive the cartrige. Last was advised was still on back order! YIKES!"

 
 
 

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