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19 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/InfoUSA","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","store_rating":"8.42","total_reviews":"19"}, "store");)
reply posted Jun-14-2013 
“We are so glad to hear you had an excellent customer service experience working with us. That's music to our ears! But it sounds like there might be some confusion about your future orders so we've been trying to reach you for a quick call. Can you give us a call back when you have time? Here's the number to our Customer Success Team 1-866-382-2555. We look forward to hearing from you!”
reply posted Jun-14-2013 “We are sorry to hear about your experience working with us. Our goal is to address the issue you had with your order as soon as we can so we've been trying to contact you. Please call our Customer Success Team at 1-866-382-2555 when you're available.”
reply posted Jun-07-2013 “Thank you for sharing your feedback with us. Our goal is to make sure your concerns are addressed quickly.
We've tried to reach you to discuss your order but unfortunately we haven't been able to connect with you yet, but we'll keep trying. If you'd like to contact us at a convenient time for you, please call our Customer Success Team at 1-866-382-2555 and they'll be happy to connect you with Jessica or Tami who have researched your order and are looking forward to talking with you.”
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posted Jun-11-2013 
posted Jun-06-2013 
![Share](javascript:share_rating({"review_body":"Customer service was fantastic, but I cancelled because any order or change locked me into a new 1 year commitmentl","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/3039749#comment3039749","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"SRCERDA","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Lack of communication left me in the dark. I had to send several emails to get confimation on things that shouldve been automatically confirmed by them. When I placed an order 2 years ago I got a hard copy of all the leads. Last time around no hard copy was included and never offered. Very disappointed and will not use InfoUSA again. Do I win?","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/3038969#comment3038969","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"COLIN-72341","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":""We were brand new to the leads-purchase process, and our rep [Katie Rogers] at InfoUSA effectively guided us every step of the way. We refined our sorts several times, and she always was available to provide quick and helpful answers to our questions. I would recommend InfoUSA to any company who is interested in working with a professional sales team that provides quality results."<br>~ Lisa M. Tipton, APR, Marketing Coordinator, T3 Tallahassee Tech Team and Alpha Data Systems, Tallahassee, Florida","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/3007065#comment3007065","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"LisaMcKnightTipton","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered list of fax numbers where 1369 failed out of 4357 purchased. Requested adjustment or return of failed numbers but was told could only credit next order. Stated we were uncertain about any future purchases at this time due to data quality concerns and requested credit and was told that is against InfoUSA's policy. However, then I read the last survey questions which contradicts that statment. Disappointed to say the least.","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2999499#comment2999499","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"zombieflo","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I lost my account executive's phone number, but submitted an inquiry to the "contact us" email. Within 1\/2 an hour--my rep called me, answered all my questions, assisted me in pulling my list, and collected my payment information. Before I could even get off the phone I already had my list in my email! Quick and friendly service!","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2961091#comment2961091","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"grantk2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Sarah Gaskill was very helpful & knowledgeable about your product. She spent all day working with me to ensure that our needs were met. Not to mention that she took the time to reformat the lists. I will surely recommend your company to others in need of marketing lists. ","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2943741#comment2943741","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"YoungerNissanofFrederick ","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"On Friday, May 17th we bought a list of names from Info USA, I spoke with Quinn numerous times during the day before making the purchase. Quinn was extremely patient and professional during each interaction and truly an asset to your organization. I would recommend using your services in the future simply based on the fast response and courteous customer service.","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2898643#comment2898643","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"SP_01","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We have had good service from Info USA. Our rep is very good at making sure we get exactly what we need.","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2898589#comment2898589","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"JamesHarris","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Cory was very helpful. I had him make three separate changes to a very small order and he did so without complaint. Ordering process was good. The quality of the addresses is still TBD.","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2896093#comment2896093","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"MVPInc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great customer service. The lists are highly customizable with many different variables to choose from. Overall I am very pleased with my experience purchasing from InfoUSA.","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2868059#comment2868059","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"logan28","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It was a pleasant experience. Jennifer was great!","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2867345#comment2867345","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"tylerrecesso","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Lindsay Brown was almost always available to speak, or always called back the same day. She was empathetic and understanding, and was very clear with what InfoUSA offered, what the costs were, and with what my company would need to do. We haven't used the list we bought yet so I can't grade on that, but my contact so far with them has been very positive and professional and helpful. I will continue to use InfoUSA in the future.","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2859027#comment2859027","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"RyanBrobin","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Info USA has great customer service, labels are delivered very timely and very few bad addresses.","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2836813#comment2836813","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"gerlachco","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"To put it simple , they are the best! I recommend it to everyone!!<br><br>Thank you,<br> Josh Cohen <br> President That-mat.com","link":"http:\/\/www.resellerratings.com\/store\/InfoUSA\/review\/2801731#comment2801731","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/InfoUSA.jpg","store_name":"InfoUSA","username":"joshthatmat1","rating":"5"}, "single");){kind=link}
"Fantastic! The customer service was good and getting the list was effortless...."