"I purchased a Canon lens and flash on-line and was very pleased with the price.

However, there was a problem with the credit card. I had entered an incorrect billing address (by mistake). I was sent an E-mail to contract them. When I contracted them to correct the billing address issue, I was informed the flash required batteries, which weren't included. They suggested I get some rechargeable batteries & a charger. On the spur of the moment I said, "Yes."

Everything arrived factory sealed and in excellent condition. However, the batteries & charger were grossly over priced -- I was charge 350% over the highest price I could find on the Internet for the same model. They knew what they were doing wasn't above board, because they lumped everything under one charge instead of breaking out the cost of each item. Thankfully, I had printed out a copy of the web page which showed individual prices for the lens & flash.

I contacted them and expressed my dissatisfaction in the gross over charge. I got a partial refund. [I could have gotten a full refund by returning them, but I chose to settled for the partial refund.]

I will purchase from them again, but I will be extremely cautious of adding anything to my on-line order without doing some research first!!!"

"I purchased the Sony digital camera and everything arrived intact. I'm very happy with my purchase and the speed of delivery."

"Horrible experience. These people are crooks. I bought a Nikon Camera that was listed as "USA Model" with a description that said includes full manufacturers warranty. Was subjected to the bait and switch phone call with the aggressive selling tactics. When I contacted Nikon they informed me that NO equipment purchased from this vendor was authorized for sale in the USA and there was no manufacturers warranty. I contacted the merchant and they were terrible to deal with and refused to accept a return."

"The services was great. Ordered a camera for my child's birthday. The price was the best on the internet......"

"Very competitive price for the Canon SD 780 model! I was happy with the smooth order transition and I'm a happy camper. "

"not entirely organized. i called to place an order for Nikon D90 & felt rushed. the salesperson ACTUALLY said to me, "You know, it's a lot faster if you just order online..." i asked if i ordered by the end of the day (this was thurs aug. 27) he would make sure i'd have it by monday. i placed the order online, then received a follow up call on my voice mail the next day to verify my order. i tried to call back 6 TIMES but no one would answer & there was no voice mailbox. by the time i got through it was just before 4:00pm, the sales rep said their warehouse was already closed, & that my order would not go out until monday, meaning that i would get it by wed. very disappointed with how poorly my order was handled. although they had lower prices on many of their items, i'd recommend spending a little extra elsewhere to avoid the headache of dealing with this vendor."

"My order was promptly shipped after a verification phone call. Customer service was easy to reach and very courteous, and the price of my Canon 50D was one of the best available."