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posted Dec-13-2009 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I love this site and have always received quality products from them. I am able to use PayPal and not use my Credit Card number online. I have been buying from them for a couple years and have told friends and family to check them out. ","link":"http:\/\/www.resellerratings.com\/store\/I_Have_To_Have_THAT\/comment\/522435#comment522435","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/I_Have_To_Have_THAT.jpg","store_name":"I Have To Have THAT","username":"ronih2o","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered 4 Clear2O pitchers in December. They were shipped USPS Smart Post and arrived within a reasonable time. They were new, sealed, undamaged, and well-packed. The shipping charge was very reasonable. I am happy with my purchase.","link":"http:\/\/www.resellerratings.com\/store\/I_Have_To_Have_THAT\/comment\/683119#comment683119","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/I_Have_To_Have_THAT.jpg","store_name":"I Have To Have THAT","username":"ddofton","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It seems like people only come to comment when they are mad so I am here to say some nice things about this place. Their orders are slow but it\u0027s not kept a secret. <br><br>I got an order confirmation and received my laser pointer in about 2 weeks. Alson October I ordered some stuff for my dad to help him out on halloween expecting it not to make it. It actually came in 3 days before halloween which was a week earlier than I expected. I even threw in 5 dollars for a big bonus mystery item, It was a travel charcoal grille. Not really something I would have expected but at least I can use the easy-light charcoal in my Cobb grill!<br><br>I\u0027d normally rate them 4\/5 stars but because of all the 1 star reviews they get my 5","link":"http:\/\/www.resellerratings.com\/store\/I_Have_To_Have_THAT\/comment\/1049859#comment1049859","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/I_Have_To_Have_THAT.jpg","store_name":"I Have To Have THAT","username":"CowboyDann","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company used to be a great source for XXX but I am not sure what has happened. Not replies to emails or phone calls. I will not recommend this store to anyone. I hope they will bring their customer service back to the way it used to be. I will be able to recommend them then.<br>","link":"http:\/\/www.resellerratings.com\/store\/I_Have_To_Have_THAT\/comment\/609999#comment609999","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/I_Have_To_Have_THAT.jpg","store_name":"I Have To Have THAT","username":"hotti101","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company is in no way a scam. They ship slow, but they don\u0027t make that a secret. I have ordered here between 15-20 times. Everything has come as promised in the condition promised with ZERO issues. I understood the ship time as well as the order processing time prior to buying. They have always been upfront with their affiliates (jamminbutter, 13deals) and when the payment would be charged. They oversold on one of my orders and it was canceled. I was told promptly, apologies were issued and at no point was I charged. They gave me a code for free shipping on my next order for the issue. Fair enough I guess. <br><br>Simply put, if you don\u0027t read before you hit the pay button, it\u0027s your own fault. If you need a newly released item and need it TOMORROW, go pay full retail. If you want an item thats been out a while for a significant amount off use IHTHT. <br><br>I am not going to call this my favorite place in the world to shop, but they do what they do at a fair price and are NOT a scam company.","link":"http:\/\/www.resellerratings.com\/store\/I_Have_To_Have_THAT\/comment\/683164#comment683164","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/I_Have_To_Have_THAT.jpg","store_name":"I Have To Have THAT","username":"Orphicdragon","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased 4 iRiver H10 20GB MP3 players from this website. They were advertised as \u0022New - Retail\u0022 with a 12 month Warranty. When I received them, they were in a plain white box that clearly said \u0022Refurbished\u0022 and \u002290 Day Warranty\u0022.<br><br>Trying to get a response out of these people is like pulling teeth. The only way you can contact them is by creating a \u0022support ticket\u0022. I created such a ticket 10 days ago. It took them 4 days to respond. They said they were sorry and offered to replace the units with \u0022new\u0022 ones. I said no thanks, I would like a full refund. That was 6 days ago and I have yet to get another response from them!<br><br>The units they were selling as \u0022new\u0022 have now been changed to indicate \u0022refurbished\u0022 so they obviously never had \u0022new\u0022 units to begin with.<br><br>They also give \u0022points\u0022 for each purchase, which can supposedly be used to purchase additional items, but they have yet to offer any items that can be purchased with these so-called \u0022points\u0022.<br><br>They have a page that describes the point system. It lists 3 steps; Step 1, buy stuff and earn points. Step 2, save those points until you see something you want. Step 3, trade them in for free stuff or chances to win stuff- you choose! (step 3 is coming soon, we promise but until then keep earning and saving those points!)<br><br>What a joke!","link":"http:\/\/www.resellerratings.com\/store\/I_Have_To_Have_THAT\/comment\/378137#comment378137","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/I_Have_To_Have_THAT.jpg","store_name":"I Have To Have THAT","username":"Chip Green","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered an item they had on their site on 11\/14\/08 and was finally sent a tracking number on 11\/22\/08. That\u0027s all fine, except for the fact that the shipper (UPS) was just electronically notified and paid for the package today 11\/24\/08 and does not have the package yet. I\u0027m sorry, but 10 days to ship out my order is crazy. It was a full business week and two weekends and the package isn\u0027t even in the UPS system yet, so it will probably be picked up tomorrow. I doubt I\u0027ll ever order anything from this place again. I took a chance and so far this is not a good experience at all.","link":"http:\/\/www.resellerratings.com\/store\/I_Have_To_Have_THAT\/comment\/421298#comment421298","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/I_Have_To_Have_THAT.jpg","store_name":"I Have To Have THAT","username":"FrickinDan","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered 2 HDMI cables on 1\/6\/09. On 1\/8\/09, I received an email stating that the merchandise had SHIPPED. Not that the shipping label had been printed, but that the order had been shipped. It is now 1\/14\/09 and the USPS website shows that the electronic shipping info has been received but that the package is not even in their hands yet. As the previous reviewer stated, I will never again be ordering from this company again.","link":"http:\/\/www.resellerratings.com\/store\/I_Have_To_Have_THAT\/comment\/434871#comment434871","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/I_Have_To_Have_THAT.jpg","store_name":"I Have To Have THAT","username":"puntjack","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a memory card on 1-22. 3 weeks later it still said processing. I opened a ticket and asked why it was taking so long to ship. Never got a response, but they sent an email saying it shipped. I received a sealed envelope today with an invoice in it and absolutely nothing else!!!!. I have written them and filed a paypal dispute. What a joke!","link":"http:\/\/www.resellerratings.com\/store\/I_Have_To_Have_THAT\/comment\/444250#comment444250","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/I_Have_To_Have_THAT.jpg","store_name":"I Have To Have THAT","username":"nixie3","rating":"1"}, "single");){kind=link}
"This is a great website/store. I received the product I purchased exactly as described. The people at IHTHT even personally called me after I logged a ticket. I dont understand the reviews below saying they never respond, not only did I get an email response, but as mentioned I received a phone call!
Would definitely recommend.
Shipping does take a couple days to be sent out, but that is clearly stated on their website (it says up to 10 business days)"