I have left a lot of reviews hear at ResellersRatings.com in the past and most all of them have been positve.
But this time I'm afraid thats not the case:
June 6th, 2010 I ordered a Steam Mate Dryer Ball from IHAVETOHAVETHAT.com for $4.49 + $1.99 shp = $6.48 and finally 3 days later I got an email that says I paid for the item on 6/09/10, so I'm like I guess they took 3 days to collect my money from Paypal before they acknowledged that'd I'd even made an order with them.
On June 16th, I tried to shoot them an email but the only way to contact them is to open a "Support Ticket". I tried to call them but you only will get a recording that they never rely to.
On June 23rd, I finally got a reply that a "Support Ticket" had been opened and that somebody would be in contact with me shortly.
On June 24th, I got an email saying that my item has been shipped, (only 19 days after I ordered it).
ITS A REALLY GOOD THING I DIDN'T REALLY HAVETOHAVETHAT, VERY BAD OR I WOULD HAVE BEEN SHEOTT OUT OF LUCK.
At last on July 1st the item finally arrives(7 days of shipping ???? from Johnson City, TN to Charlotte, NC...Come-On-Man...its not even a 100 miles, I could have walked there and back and got it in 7 days) So the Dryer Ball came in a white paper bag that was squished all to hell and gone. My mailman looked at me and said thats the way we got it from FEDEX, (see thats another thing thats messed up about IHAVETOHAVETHAT.com, when I finally did get a tracking # it was thru FEDEX, and then they delivered it to the USPS and then my mailman delivers it to me, Very round about way of shipping) But it looked like the factory sealed package was opened by a pair of sizzors and stapled back together and sombody had to step on the item to get it back in the plastic package. Luckily its a rubber ball and I was able to squish it back round again.
Well the item itself is a piece of garbage, its nothing more than a blue rubber ball with some slits in the side of it with a piece of foam inside it and that when you pour water in it,(like your suppose to do so it makes steam while its in the dryer), well it leaks out all over you, the floor and anything else around on your way from the sink to the Dryer.
But for an item (good or bad) that weighs less than a pound to take 26 days to get 100 miles is ridiculous.
This lack of Customer Support, non responsiveness ot emials, slow ass shipping process, guarantees that I will never do business with them again.
One other NOTE: be aware that 13Deals.com and pets.13Deals.com are the same company as IHAVETOHAVETHAT.com and the item I bought from them also took almost a month to get to me with no response to my inquires.
My Advice to all Online Buyers : Don't buy anything from any of these stores unless you want some used junk that takes a month to get to you.
I also found out that Walmart had the Steam Mate Dryer Balls for only $3 more and I could have saved myself 4 weeks of aggravation and disapointment, and at least with Walmart I could have taken the piece of junk back and got my money back.
P.S. that "Rewards Ticket" Gimmick they got going, is just that, " A Gimmick", they have never set up anything to be given out as "Rewards". Its just a trick to get you to buy some more of their garbage.
This review was modified by its author, brainpup, on
7/15/10 3:26 PM.
