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1 reviews 
2/5
posted Jan-20-2011 
This review was modified by xrilander on January 20 2011 09:24:10 AM 
posted Feb-21-2011 “Our Customer Service Representatives are happy to help anytime between 8am and 5pm Central Time. Please call our Toll Free Number 800-278-5250. You can also email us at service@hypermicro.com”
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![Share](javascript:share_rating({"review_body":"Beware: I placed an order with them today and specified FedEx Ground shipping for $8.94...got an e-mail back informing me the order had shipped via FedEx Priority Overnight for $61.60, very nearly the price of TWO of the drives I ordered.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/175172#comment175172","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"kguneng","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"There was a problem with my order however their customer service rep was very friendly and will issue me a full refund (while I get to keep the item shipped.) Can\u0027t beat that!","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/689983#comment689983","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"seticomm1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"BUYER BEWARE!!!<br><br>Think twice about doing business with this company! Not only is the customer service staff rude, argumentative, and boorish, but they also do NOT give a damn about the customer! <br><br>While trying to clear up my shipping\/billing address issue, the CSR rep sent me emails screaming at me!<br><br>They do NOT speak good English. <br><br>It is worth paying a few extra bucks for your product. <br><br>Oh, they waited 4 days to ship my item!!! WTF. Its shipping UPS ground so it probably will be 11 days total it took for them to get my item to me!<br><br>UPDATE 2-9-2011<br><br>I just received a call from HyperMicrosystems Customer Service Manager deeply apologizing for my shopping experience. She regretted that I had a bad experience and promised that they are making changes to ensure that going forward, shopping experiences with them will be pleasant.<br><br>I also received the product that I purchased and was happy.<br><br>Thanks to the phone call from HM, I have adjusted the survey results from 1 star to 4 stars as well as reviewing other ratings I gave previously.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/647595#comment647595","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"olejatt","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Amazing speed! I ordered a pack of 100 DVDs on sunday (when they\u0027re not open) and got my order two days later! The prices are competitive and even though I paid for cheapo shipping I got the package in record time. I will definitely buy from these people again.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/100300#comment100300","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"powerben5000","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Absolute rubbish. Broken product received. Lied to. No resolution. DO NOT USE THIS COMPANY.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/667373#comment667373","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"a2012","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The Samsung CCD camera that I ordered was listed as \u0022refurbished\u0022. The camera I received would be better described as \u0022Used and in need of repair\u0022. When received, the camera obviously had something loose inside of it; when I removed the cover, the screw holding a circuit board in place had fallen out of its hole. On inspection, the glass covering the CCD was dirty, and screws were missing from the C-mount sleeve. On calling Hyper Microsystems to ask what I should do with the camera, the only offer from the technician was that I could return it for them to inspect-- a hassle. Overall, my conclusion from this transaction was that you get less than you pay for with Hyper Microsystems.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/628339#comment628339","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"ajky","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered Quantum DLT1 tape drive, web site shows 41 in stock. Was sent similar but wrong and used item, and received no reply to my emails asking to have the situation corrected. Called two days later, was promised to have it all taken care of and received UPS account number to ship the wrong item back. A week later received a call trying to sell me a similar item, and finally second call admitting that the drive would not be available, and that they will issue a refund. The drive is still listed on their site with 40 pieces in stock! Very disappointing given my previously positive experience with this outfit, be careful.<br>Update: It took 10 days to finally get the refund posted to my credit card account.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/184213#comment184213","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"robertu","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hyper Microsystems is one of the worst company that you can deal with. Bought the products, they shipped wrong item and giving hard time fixing the problem.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/987127#comment987127","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"John730","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I tried to purchase 2 different products they had listed on their website. They had neither, but gladly charged me anyway. One of the orders was not fully refunded. I filed a PayPal complaint, and they fought it. After emailing them several times, they claimed the \u0022complaint\u0022 was holding up the release of funds. So, being a nice guy I canceled the complaint. Still no refund. Then this when attempting to email them:<br><br>Delivery to the following recipient failed permanently:<br><br> support@hypermicro.com<br><br>Technical details of permanent failure:<br>Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 : Relay access denied. (state 14).<br><br><br>*******UPDATE*******<br>After contacting PayPal, and having a 3 way conference call with the seller, the remainder of my money was refunded. But oh, what a hassle!<br>","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/684152#comment684152","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"xrilander","rating":"2"}, "single");){kind=link}
"I have ordered several SCSI drives from this company over the years and had good experiences, including one warranty exchange on an OEM drive dealt with efficiently. So I was surprised to read the more recent (since my last drive purchase a couple of years ago) reviews on this site. But I just ordered a bulk/OEM processor from the company and it was shipped very poorly packaged stuck to a piece of foam and jammed into a little cardboard box. It arrived with a couple of pins bent. Luckily I was able to straighten them and install the CPU but I narrowly escaped having to try to return the CPU or be faced with an expensive paperweight. Either the quality of service of this company has declined over the past few years or they don't know how to handle CPUs as opposed to drives."