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1 reviews 
2/5
posted Jan-20-2011 
This review was modified by xrilander on January 20 2011 09:24:10 AM 
posted Feb-21-2011 “Our Customer Service Representatives are happy to help anytime between 8am and 5pm Central Time. Please call our Toll Free Number 800-278-5250. You can also email us at service@hypermicro.com”
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posted Jan-26-2011 
This review was modified by 
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![Share](javascript:share_rating({"review_body":"Hyper Microsystems, Inc. is always readily available to me whenever I have an issue whether it be with accounting or requesting an RMA. Paulina is fast, friendly, and always great to work with. Hyper is extremely accommodating and always quick to reply to an inquiry. My company will definitely continue to order parts from them!","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/710895#comment710895","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"etiexpress","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"There was a problem with my order however their customer service rep was very friendly and will issue me a full refund (while I get to keep the item shipped.) Can\u0027t beat that!","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/689983#comment689983","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"seticomm1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I tried to purchase 2 different products they had listed on their website. They had neither, but gladly charged me anyway. One of the orders was not fully refunded. I filed a PayPal complaint, and they fought it. After emailing them several times, they claimed the \u0022complaint\u0022 was holding up the release of funds. So, being a nice guy I canceled the complaint. Still no refund. Then this when attempting to email them:<br><br>Delivery to the following recipient failed permanently:<br><br> support@hypermicro.com<br><br>Technical details of permanent failure:<br>Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 : Relay access denied. (state 14).<br><br><br>*******UPDATE*******<br>After contacting PayPal, and having a 3 way conference call with the seller, the remainder of my money was refunded. But oh, what a hassle!<br>","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/684152#comment684152","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"xrilander","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Absolute rubbish. Broken product received. Lied to. No resolution. DO NOT USE THIS COMPANY.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/667373#comment667373","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"a2012","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"BUYER BEWARE!!!<br><br>Think twice about doing business with this company! Not only is the customer service staff rude, argumentative, and boorish, but they also do NOT give a damn about the customer! <br><br>While trying to clear up my shipping\/billing address issue, the CSR rep sent me emails screaming at me!<br><br>They do NOT speak good English. <br><br>It is worth paying a few extra bucks for your product. <br><br>Oh, they waited 4 days to ship my item!!! WTF. Its shipping UPS ground so it probably will be 11 days total it took for them to get my item to me!<br><br>UPDATE 2-9-2011<br><br>I just received a call from HyperMicrosystems Customer Service Manager deeply apologizing for my shopping experience. She regretted that I had a bad experience and promised that they are making changes to ensure that going forward, shopping experiences with them will be pleasant.<br><br>I also received the product that I purchased and was happy.<br><br>Thanks to the phone call from HM, I have adjusted the survey results from 1 star to 4 stars as well as reviewing other ratings I gave previously.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/647595#comment647595","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"olejatt","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The Samsung CCD camera that I ordered was listed as \u0022refurbished\u0022. The camera I received would be better described as \u0022Used and in need of repair\u0022. When received, the camera obviously had something loose inside of it; when I removed the cover, the screw holding a circuit board in place had fallen out of its hole. On inspection, the glass covering the CCD was dirty, and screws were missing from the C-mount sleeve. On calling Hyper Microsystems to ask what I should do with the camera, the only offer from the technician was that I could return it for them to inspect-- a hassle. Overall, my conclusion from this transaction was that you get less than you pay for with Hyper Microsystems.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/628339#comment628339","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"ajky","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great service, great prices, met all my expectations, fast reply to inquiry about order, Sales rep was great: Dhruvil Soni<br>1-847-499-7023, will return to do business with them. <br>Peter S.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/602371#comment602371","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"jpshark","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered 5 146GB drives for an EMC CX500. Couldn\u0027t believe how cheap they were. Bought five from another reseller and all were DOA. These were perfect. Ground shipping was cheap and fast. Very happy and will do business with them again.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/582848#comment582848","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"sheffan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ever order from a company and they screw up the order and you have to return it and you end up paying shipping twice and never get the item you wanted? Hyper Microsystems IS NOT ONE OF THOSE COMPANIES!! There was a mix up on my order for a Panasonic phone\/ans. machine and they did everything possible to make it right. Great communication (email & phone). When things go wrong and the merchant does everything right... that\u0027s when I know I found a great seller. Thank you Alen and Co. at Hyper Microsystems. :) M.C.","link":"http:\/\/www.resellerratings.com\/store\/Hyper_Microsystems_Inc\/comment\/580304#comment580304","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Hyper_Microsystems_Inc.jpg","store_name":"Hyper Microsystems, Inc.","username":"tintin2","rating":"5"}, "single");){kind=link}
"Hyper Microsystems is one of the worst company that you can deal with. Bought the products, they shipped wrong item and giving hard time fixing the problem."