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RatingsRating
Store InformationStore Info
Full Rating Profile
  • HouseOfBeautyWo

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2191 Hornig Rd.
    • Contact: help@houseofbeautyworld.com
    • Phone: 1-800-588-0266
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: 215-576-7382

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.26/10 6.26/10
    Chance of future purchase: Rating 2.55/10 2.55/10
    Shipping & packaging: Rating 2.94/10 2.94/10
    Customer service: Rating 1.83/10 1.83/10
    Return/Replacement policy: Rating 1.17/10 1.17/10

1,104 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5

"Ordered an item. And said delivered meanwhile there was none. If there is none don't put on website "


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Verified Customer
Rating 10/10
5/5

"The product arrived in a timely manner and it was packed very well. I definitely will order from you again in the future!"


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Verified Customer
Rating 2/10
1/5

"I'm in a dispute with them NOW. PayPal is helping me to resolve. It's a MESS, they don't have enough people to answer the phone. When they do - they are rude. I will NOT ever buy anything from them again. It was my first time trying to buy ponytails...it was bad. They have the hair back and I don't have a credit OR the product. I'll now leave it to PayPal. Lucky for me it was less than $34.00. "


No Avatar

Verified Customer
Rating 2/10
1/5

"Still have not received this order. Was told it shipped but never received my credit card charged"


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Verified Customer
Rating 8/10
4/5

"It took a lot longer to fulfill my order than they advised and I would have liked a status email. When the order came there was only one of the color that I ordered and the other two were alternates that I did not request. I am keeping them as the color I ordered appears to be hard to find, but I would have liked some more contact to give me some options "


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Verified Customer
Rating 10/10
5/5

"Easy to order and the products arrived quickly."


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Verified Customer
Rating 6/10
3/5

"The shipment to Canada is too expensive, you need to give your customers shipping options to choose from."


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Verified Customer
Rating 2/10
1/5

"my hair conditioner i order was crack, and hair conditioner was in the box. "


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Verified Customer
Rating 10/10
5/5

"My experience with House of Beauty was excellent - Merchandise received in proper order - well packaged and in excellent condition. I recommend them to those seeking to purchase a produce."


Rating 2/10
1/5

"Sun 7/26/2015: Received confirmation of order HOB-346362
Tues 7/28/15: Credit card charged
Fri 7/31/2015: Response after requested tracking # : "Your order is being processed. Please allow 2 to 4 business days processing time after which you'll receive a tracking number from us.
Wed 8/5/2015: Requested full refund if products are not available. No response
Thurs 8/6/2015: Called customer service at 215.576.0717 several times...no answer. Called 267-686-8961, followed prompts for customer service, no answer.
Friday 8/7/2015: Called customer service at 215.576.0717 several times...no answer. Called 267-686-8961, followed prompts for customer service, no answer.
Mon 8/10/2015: Requested status of order. No response
As of Sat 8/15/2015: No response.....other than promotional emails every few days!!
"


No Avatar

Verified Customer
Rating 10/10
5/5

"I have purchased a couple of items through House of Beauty and they have always been exactly what they were advertised as and the products are exactly what I wanted. I will definitely be ordering through them again."

Rep reply posted Aug-14-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"They were great at giving me a refund for a miss ordered item."

Rep reply posted Aug-13-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Shipping was quick , one of the products I ordered became out of stock , I was refunded immediately hassle free. Will order again from House of Beauty!"

Rep reply posted Aug-13-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


No Avatar

Verified Customer
Rating 2/10
1/5

"Never received my product. "

Rep reply posted Aug-13-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“anonymous reviews, without referring to HOB order confirmation number, are considered fictitious.”


No Avatar

Verified Customer
Rating 10/10
5/5

"Ordering was easy, thanks for the discounts, fast delivery. "

Rep reply posted Aug-13-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


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HouseOfBeautyWorld.com is a merchant member
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