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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2385 W Cheltenham ave
    • Contact: help@houseofbeautyworld.com
    • Phone: 215-576-0717
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: 215-576-7382

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.35/10 5.35/10
    Chance of future purchase: Rating 2.57/10 2.57/10
    Shipping & packaging: Rating 3.41/10 3.41/10
    Customer service: Rating 1.05/10 1.05/10
    Return/Replacement policy: Rating 1.25/10 1.25/10

602 Customer Reviews

Rating 8/10
4/5
modified review posted

"Haven't received order yet don't know"

modified review Rep reply posted Dec-18-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Hello, sarahgill7769
Could you please send me your order number?”


Rating 2/10
1/5
modified review posted

"I did not receive the products yet. "

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Hello audreyinca!
Could you please provide me your order number and we'll try to resolve your issue.”


Rating 4/10
2/5
modified review posted

"I have ordered many times from you but my experience this time was very unsatisfactory, I never received any email confirmation and I placed my order on 12/5 and as of today 12/16 it still has not shipped. I have made repeated calls and each time I recieve a different answer. Still have no tracking number and most recent conversation was that they do not have all the items in stock. The only helpful and courteous person was Inna. "

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Hello, Itsmine664! We are really sorry about this.
Your order was shipped today, you'll get tracking information soon.”


Rating 2/10
1/5
modified review posted

"I never received a confirmation email for my order and no one EVER picks up the phone. I wouldn't even care if they didn't charge my card right away. Now I'm almost $40 out of pocket with no product. Worst company I've dealt with. If I don't receive an email or any kind of response, I'll involve my bank. SMH ridiculous!!"

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

““ Hello, unsatisfiedcsr! We are really sorry about this.We will try to help You with Your order as soon as possible. Could you please send me your order number?”


Rating 4/10
2/5
modified review posted

"Was told the item I ordered was on back order, then was told it was unavailable and a refund would be sent via PayPal. I placed my order on Nov.22 2014. Was told I would get a refund on Dec. 10 2014. Now I can't reach them via phone or email. WHAT GIVES!
UPDATE! refund was completed. Thanks
"

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Hello, rockhound712012! We are really sorry about this.
We will try to help You as soon as possible.”


Rating 2/10
1/5
modified review posted

"I still have not received my package or confirmation it has been shipped I ordered on Dec 4th. It said 3-5 business days to receive my order an still nothing "

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Hello a_prelipp!
Could you please provide me your order number and we'll try to resolve your issue.”


Rating 2/10
1/5
modified review posted

"I placed my order on December 5, 2014 and I received an email that my order shipped on December 8, 2014....ok so I waited and waited and as of December 16, 2014 I still haven't received my package....so I called to House of Beauty and they kept me on hold, hung up on me, called back and answering machine kept coming on, so yes I'm very dissatisfied with their service and the fact that the funds have been debited out of my account and I still don't have my order yet is not good business at all. The sad part is I ordered it for Christmas which as of today is nine days away so I am a very dissappointed , dissatisfied customer!!!!!!!"

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Hello, 207moore! We are really sorry about this.
Your order was lost by PO. We'll send it in a few days

We apologize for the inconvenience that You have with your order.”


Rating 2/10
1/5
modified review posted

"They never shipped the item and its been 17 days. They don't answer their phone or email and after I leave a message, they don't call back. It seems like they are basically running a scam."

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Hello, mrvitalik
We are really sorry about this.
Your order was lost by PO. We'll send it in a few days

We apologize for the inconvenience that You have with your order.”


Rating 10/10
5/5
modified review posted

"Best prices on line. Highly recommend to everyone."

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“We are glad to hear that You were satisfied with your order in House of Beauty store. Thank You for Your respond!”


Rating 8/10
4/5
modified review posted

"I like the website it was easy but the only thing you don't email the customers after they place the order or email them when you are shipping the order out. "

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Hello, alineorkes! Thank You for Your respond!”


Rating 10/10
5/5
modified review posted

"The product came as expected."

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“We are glad to hear that You were satisfied with your order in House of Beauty store. Thank You for Your respond!”


Rating 10/10
5/5
modified review posted

"been buying products for over a year and overall been very satisfied.

"

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“We are glad to hear that You were satisfied with your order in House of Beauty store. Thank You for Your respond!”


Rating 10/10
5/5
modified review posted

"Product was perfectly packaged."

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“We are glad to hear that You were satisfied with your order in House of Beauty store. Thank You for Your respond!”


Rating 10/10
5/5
modified review posted

"Very satisfied with price, product. Received item in a very timely manner"

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“We are glad to hear that You were satisfied with your order in House of Beauty store. Thank You for Your respond!”


Rating 10/10
5/5
modified review posted

"Quick delivery and the items were securely packaged to ensure that none of the products spilled."

modified review Rep reply posted Dec-17-2014

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“We are glad to hear that You were satisfied with your order in House of Beauty store. Thank You for Your respond!”


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