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RatingsRating
Store InformationStore Info
Full Rating Profile
  • HouseOfBeautyWo

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2191 Hornig Rd.
    • Contact: help@houseofbeautyworld.com
    • Phone: 1-800-588-0266
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: 215-576-7382

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.18/10 6.18/10
    Chance of future purchase: Rating 2.52/10 2.52/10
    Shipping & packaging: Rating 2.85/10 2.85/10
    Customer service: Rating 1.81/10 1.81/10
    Return/Replacement policy: Rating 1.12/10 1.12/10

1,079 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-01

"I love there products and the price is just right. My makeup went out of business but I can still find it HERE. I started looking for Posner Cream to Powder about 5 years ago and the House of Beauty was the only site that still sold it. So I buy a dozen at a time. I like to make sure I have my beauty products. I have already recommend this site to several of my girlfriends and they all shop here "


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-31

"I purchased 2 hot brushes which will be useless to me as the voltage is different in Australia, I did not know at the time of purchase, I sent an email to ask for a refund and did not receive anything back not even to say it cannot be refunded, so now I have two items that can only be used for landfill . totally disappointed that I got no answer at least"


Rating 2/10
1/5
2015-07-31

"I ordered my hair on 7/17/15. You got my money because I checked with the bank. I got an email on 7/22/15 stating to allow 2-4 days and then I would get a tracking number. I am yet to get a tracking number. I called and cannot get ANYONE on the phone! I am so frustrated. If I get a resolution to this I would happily go back and update this rating, but the fact remains, your customer service is not available to your customers! My order # is 344080. Please let me know what is going on."


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-31

"Made an online purchase in June, 2015. After not hearing from them in 2 weeks, I called and was told they did not have the product in stock, as soon as they receive it, it will be shipped the next day. On July 1, 2015 I was sent two of the 4 products. One of the products expired April, 2015, the other product was old. I immediately called customer service and they said they would email me a return label. No return label for over a week, called again the next week, no label. Called on the 28th of July, still no label. I said I wanted to cancel the entire order. No refund, no email, no response. DO NOT DO Business with this company. My fight is not over, it's July 31, 2015."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-31

"I have search all over the tri state area for black opal.House of beauty is awesome the only company that I know that has it "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-30

"Quick and easy, love this sight...thank you"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-30

"Thay have things men can not find in my age group 55andup thank you for having them for us. Always on time shipping fast. You can't beat the price. Keep up the good customer service. G.Walls Delaware "

Rep reply posted Jul-30-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


Rating 2/10
1/5
2015-07-29

"Generally, I am very satisfied with House of Beauty products; however, I was very disappointed with this order. Specifically, I ordered 3 Bobbi Boss Passion Wigs M380 in the FS4/12 color. The wigs I received are a darker color than I requested (although the package says FS4/12) and I know this because I have ordered this wig previously and it is much lighter as indicated in your color chart. The wigs received seem to more closely match the color shown on the model (FS2963.) Additionally, it took almost a month to receive them and because of other issues I have not had time to contact your customer service regarding your return policy."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"It was easy to navigate the site and select from various types and brands of beauty product. I was very satisfied with my purchase. "

Rep reply posted Jul-30-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"My experience was straightforward. I ordered and received the items in the period of time it was promised."

Rep reply posted Jul-30-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-25

"i was very lucky to find this store. i've been searching all over the place for this product and very pleased when i found it at house of beauty. thank you on a job done well

"

Rep reply posted Jul-30-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-24

"Very satisfied with the product"

Rep reply posted Jul-30-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-23

"I have looked everywhere in my area for this makeup. Not only do you carry it, but having it shipped to me makes life much easier."

Rep reply posted Jul-24-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“Dear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-22

"I am very satisfied with HouseofBeautyWorld.com with the service. It was fast and efficient. Thank you. "

Rep reply posted Jul-23-2015

Houseofbeauty, HouseOfBeautyWorld.com rep has responded

“‚ÄúDear Customer,

we would like to THANK YOU for your kind review!

Thank you for shopping with HOB
HouseOfBeautyWorld Team”


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-22

"It over a month I order something for my hair they take my money send me a email told me my order ship still now I never receive anything call the company who ever pick the call said to me not to call that number again I just hope they refund the money back to the account I'm very surprised because this is not a first time I order from the company "


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