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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2385 W Cheltenham ave
    • Contact: help@houseofbeautyworld.com
    • Phone: 215-576-0717
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: 215-576-7382

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.76/10 4.76/10
    Chance of future purchase: Rating 2.50/10 2.50/10
    Shipping & packaging: Rating 2.62/10 2.62/10
    Customer service: Rating 0.83/10 0.83/10
    Return/Replacement policy: Rating 1.15/10 1.15/10

445 Customer Reviews

Rating 8/10
4/5
modified review posted

"The prices are great, the delivery was great, but I was disappointed that one of the products I needed was out of stock and instead of asking me if I wanted to put my order on hold until they had the product back in supply, they automatically refunded my funds and now I have to re-order all over again.

There may be a good reason for that, but I was not made aware of it.

I will continue to order from them but will call first so that I don't have to go through that again.
"


Rating 6/10
3/5
modified review posted

"I love house of beauty and I don't want to leave a bad review. I have called to no avail, my case is on file and there has been no other way to reach you so call me back. Thanks"


Rating 10/10
5/5
modified review posted

"They had everything I needed a s delivered quickly. It's been an awesome experience. "


Rating 10/10
5/5
modified review posted

"

your website was easy to manage, and your delivery was excellent. I made my wife aware of your company, as I was amazed at how many products you carry.
"


Rating 2/10
1/5
modified review posted

"HOB was marketting the product they did not have and canceled my order in silence . It was wasting my time."


Rating 10/10
5/5
modified review posted

"Dear House of Beauty Customer Service,

I just recently discovered this marvellous on-line shopping with House of Beauty, thanks for providing us this good service.

The only area I need to voice out is the shipping charges for Canadian which is about 35% added up to the purchase price. I spent over $50.00 everytime when I shopped with HOB but with no free shipping. I would still like to shop more with House of Beauty and hopefully you could offer to Canadian with cheaper rates on shipping expenses.

Thanks again to House of Beauty, you have great offers and services! Wish you and your company every prosperity in near future!


Thanks and Regards,
Mary Wang
Coquitlam, BC, Canada
"


Rating 4/10
2/5
modified review posted

"I have been doing business with House of Beauty for quite awhile, and I have never run into this problem before. I never a note that my order and credit card number has been received. After one week, I called to see if there was a problem since I had not heard from you all. I was told that the item was out of stock and I wouldn't receive it for 7 to 10 days, I have an appointment to have my hair braided and I haven't receive my product and will have to pay my stylist for the missing my appointment. I've always used your company before and had never been disappointed before. It makes me wonder if and when I send another order, how will that be handeled."


Rating 10/10
5/5
modified review posted

"I ordered Alexander DeMarkoff makeup and it came quickly and packaged sturdy. "


Rating 10/10
5/5
modified review posted

"Checkout was easy, delivery was fast and when expected! Love the products I purchased."


Rating 4/10
2/5
modified review posted

"I thought I was purchasing the same item as I've previously used. It was a trio of eyeshadows. The product I received was a duo."


Rating 10/10
5/5
modified review posted

"Items as described, prompt delivery"


Rating 10/10
5/5
modified review posted

"My experience with this store was wonderful. I will order from them again. Please try them. You will not regret it.
"


Rating 10/10
5/5
modified review posted

"I am very pleas with the products and services I have received"


Rating 2/10
1/5
modified review posted

"it has been almost 3 weeks I'm going on for that we place the order and never received it I can't tell you how the order is because we never received the order I'm still waiting
"


Rating 10/10
5/5
modified review posted

"I loved the product and the quick and fast service! I will be ordering again soon."


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