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Stores > HouseOfBeautyWorld.com
  • HouseOfBeautyWo

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2191 Hornig Rd.
    • Contact: help@houseofbeautyworld.com
    • Phone: 1-800-588-0266
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: 215-576-7382

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.94/10 5.94/10
    Chance of future purchase: Rating 3.00/10 3.00/10
    Shipping & packaging: Rating 3.89/10 3.89/10
    Customer service: Rating 3.00/10 3.00/10
    Return/Replacement policy: Rating 2.00/10 2.00/10
Voice your opinion! Review HouseOfBeautyWorld.com by clicking a star below.
No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-23

I need my package if yall sent it very poor service

"Am very upset with them i never got my pacage from them "

This review was modified by SBABY1649 on January 25 2017 07:00:02 AM
Rep reply posted Jan-23-2017

A rep from HouseOfBeautyWorld.com, Houseofbeauty, has responded

“Dear customer.,
Please provide us with your order number so we can find you in the system and will be able to help you.
Thank you
HOB”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-21

Fast delivery

"This was my first time ordering, from House of Beauty, Im a little skeptical about ordering online, but didn't have a problem with putting in my order or payment, very professional company. Thanks

Al
Professional Hairstylist
"

This review was modified by stylist930 on January 24 2017 12:02:10 AM

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Verified Customer
Rating 10/10
5/5
2017-01-20

"Great shopping experience "

This review was modified by Broch131 on January 24 2017 12:01:15 AM

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Verified Customer
Rating 10/10
5/5
2017-01-19

So many options!

"Great shopping experience. The prices were spot on and the product amazing. Turned all of my friends and family members on to this site. Shipping was fast."

This review was modified by kajmo357 on January 24 2017 12:01:00 AM

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Verified Customer
Rating 10/10
5/5
2017-01-19

House of Beauty Rocks!!

"Love the products. Very satisfied. Fast and efficient service! Will order from them again!"

This review was modified by tmullins28235 on January 24 2017 12:00:59 AM

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Verified Customer
Rating 10/10
5/5
2017-01-18

ideal delivery

"my order was promptly quick, and the price was a bargain,.will be a regular and will repeat."

This review was modified by cdrcrr on January 20 2017 08:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

"Perfume package was old but the cologne smelled good. I was worried about it since the package was old.
Cologne came at the right time
"

This review was modified by trjacks35 on January 19 2017 05:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

First time buyer but not the last!

"My experience was as to be expected. I got what I ordered and it came just on time. I'm Still using my product an d for the most part, I'm seeing results."

This review was modified by russell1965 on January 19 2017 01:15:02 AM

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Verified Customer
Rating 8/10
4/5
2017-01-16

Not Sure About Etae Products for My Natural Hair

"I've used the products as instructed three times. My hair doesn't appear to be soft and shiny as when I use Carol's Daughter's products. My niece also tried it on her 7-year-old's natural hair and she felt the same. She normally uses L'oreal on her daughter's hair. "

This review was modified by carrla_holmes on January 18 2017 08:45:02 AM

Rating 2/10
1/5
2017-01-11

I Was Sent a USED WIG!

"This was the first AND LAST time I ordered a wig from HouseofBeauty.com. I ordered a Bobbi Boss wig and what I received appears to be a USED wig.
The box was torn, the wig seemed to have just been thrown in the box (no hairnet, messy and no invoice) and it smelled of what I can only guess was hairspray (as the fibers were stiff). Another indicator that it was a used wig? The tags inside the wig were dirty/stained. The bangs also appeared to have been thinned out
( I have tried this wig before at a wig store only they didn't have it in the color I wanted which was the only reason I ordered online from house of beauty.)
I tried calling the company several times and it only goes to voicemail. No return phone calls on messages left.
The only reason I am not returning the wig is because, based on other reviews, I know they won't be refunding my money and they will just pass the wig on to another customer.
As I said...first AND LAST time I order any wigs from this company.


"

This review was modified by Jackie50 on January 16 2017 05:27:02 AM
Rep reply posted Jan-16-2017

A rep from HouseOfBeautyWorld.com, Houseofbeauty, has responded

“Dear customer.,
All of the wigs we have is coming directly from the manufacturer and we do not sell a used products. If you need more help please include your order number(was send to you by email).
Thank you
HOB”


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Verified Customer
Rating 10/10
5/5
2017-01-11

"Hi Every one thanks the experience was great people and on time shipment.Thanks Lionell Jacob's
"

This review was modified by Lionelljacobs92 on January 13 2017 09:15:02 AM

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Verified Customer
Rating 2/10
1/5
2017-01-11

Terrible service

"I paid for but never received my order."

This review was modified by jelgin2872 on January 13 2017 02:00:01 AM
Rep reply posted Jan-11-2017

A rep from HouseOfBeautyWorld.com, Houseofbeauty, has responded

“Dear customer.,
If you would like us to help you please provide us with your order number.
Thank you
HOB”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-10

New Customer

"They were new to me and I was apprehensive to order from them, however I have found them to honor their word and be very helpful on the phone. Their prices are excellent, delivery time excellent, and I have been very satisfied.
"

This review was modified by judyrussell303 on January 12 2017 05:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-01-08

Loyal Customer

"I have shopped at HOB for years; I love the quick shipping and sales they offer. I have never experienced a problem that I needed to contact Customer Service about.
I have ordered everything from Wigs to Natural Hair Products; always satisfied!
Highly recommend!
"


Rating 2/10
1/5
2017-01-05

Wrong color & length hair

"I ordered 5 packs of Janet collection faux locs 18inch in the color 1. They send me a 14inch and also a number 4 color... How can u mess up such an easy order? They have yet to respond to my email and I hope they don't tell me that i have to pay additional fee for them to correct their own mistakes.."

This review was modified by Crissy092 on January 05 2017 09:20:09 PM
Rep reply posted Jan-06-2017

A rep from HouseOfBeautyWorld.com, Houseofbeauty, has responded

“Dear customer.,
We apologize for your inconvenience and we send you return label already for the hair that was incorrect so us soon as we will receive your return we will ship you the correct product.
Thank you
HOB ”


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