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hotbuyselectronics.com

Consumer Electronics

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--/100 (6-month rating)
HotBuysElectronics / L and T Electronics / Taaffe Photo (also: Myrtle Electronics) is not a merchant member
HotBuysElectronics / L and T Electronics / Taaffe Photo (also: Myrtle Electronics) does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (175)

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Rating 10/10 5/5
modified review posted Aug-21-2003

"Good price, rapid shipping, right product. Most NY retailers will try to upsell or add on accessories. HBE tried but was not too high pressure about it. I am happy so far!"

Rating 10/10 5/5
modified review posted Sep-06-2004

"I ordered two Sigma Lenses from HotBuys, including UV filters, for delivery to New Zealand. After comparing prices with two well-known online retailers, I chose HotBuys for the price. I placed my order over the internet and waited. The following day received an e-mail to call and confirm order, at which point was given the whole "plastic mount/metal mount - international warranty/US warranty" pitch. This sounded a bit "dodgy" (plastic mounts on this level of lens?), but the price quoted over the phone was still cheaper than the others, so I confirmed the order, including price via UPS to NZ.
I decided to check this web-site (hadn't heard of it until then) and was alarmed that I may be getting ripped off.
[start PANIC mode]
Called CC company and verified billing information - no worries there.
However, after a week (I am not totally happy with the way UPS handled the delivery at the destination end - but it is the other side of the world!), I received EXACTLY what I ordered in PERFECT condition and the goods were VERY WELL packaged. As stated, International warranties were provided.
[end PANIC mode]
Whilst I do not agree with the way the goods are advertitsed on their website, I cannot complain as I had discussed the products over the phone, and had researched the prices.
Overall I am satisfied with my products. The service was a little blunt but generally polite and helpful, and my worries after reading reviews were unfounded.
I cannot make any comments on after sales service, but international orders are always going to be difficult, and I have my international warranty.
"

Rating 10/10 5/5
modified review posted Aug-18-2008

"I ordered a pair of canon 10x30 IS binoculars from Hotbuys on the recommendation of a colleague. The price was going to be about half of what I would have had to pay to order them in Australia. After I provided passport and credit card information, Hoybuys declined to accept my credit card (a foreign one) I made a bank transfer which was promptly acknowledged, and shortly afterwards a USPS tracking number which worried me because of a long delay on a mail item sent to me by USPS two or three years ago. However, the delivery arrived in excellent order on 18 August, in the Canon box, and the glasses appear to be in excellent order. At all stages I have had courteous messages from Hotbuys though I have not spoken to them by telephone.

I have read some of the very dissatisfied reviews on this site and if those experiences have been typical, then I have obviously been lucky. However, I prefer to believe that they are an unfortunate minority, and that my experience is more normal. "

Rating 10/10 5/5
modified review posted May-20-2003

"I ordered a Sigma flash online. Got a call from them asking what mount I needed. I told them. They shipped the flash. It arrived at my door and it works great.

Very happy."

Rating 10/10 5/5
modified review posted Dec-20-2002

"I purchased a Minolta Digital Camera from this company over the telephone with a credit card. The camera came in 3-4 days by Fedex. When it hadn't come in two days, I called and asked about the order and was given a tracking number, which was accurate. No complaints. The transaction was just fine."

Rating 10/10 5/5
modified review posted Apr-18-2003

"Good Experience. On a friend's recomendation I ordered the new Pentax Optio S over the phone, Harry charged $20 extra for a USA Warranty (it says they will charge this in the website policies) but he cut me a deal on the memory card. The item was shipped the same day and received a day before it was promised. Great Camera and great deal. Their attitute is gruff and NY salesmanlike, but they performed. "

Rating 10/10 5/5
modified review posted May-16-2003

"I've made many purchases from them and other then the brusk NYC attitude, I've had no problems.

They do have problems with telling the difference between plastic mounts and metal mounts but I overlook this bit as the overall price is still much less then other companies.

I've never had to return anything so I can't say how they are on returns.

I once received the wrong printer at the UPS office. Called them from the UPS office, returned the printer and they immediately sent the correct printer. The confusions was, printer sent, Canon's S9000, printer sent, Canon's S900:-)

We all make errors.

Can't say anything about anybody else's experiences but my experience with Sidney has been excellent."

Rating 10/10 5/5
modified review posted Sep-18-2008

"I'm a first time customer, a satisfied customer. I got HotBuys Electronic's name from Smartguider.com.

I would like to personally thank you and your company for the exceptional service I received when I bought a Garmin Nuvi 660 with Map. You made the complex process of ordering very easy for me. My package arrived on my door step the next morning - no fuss.

I cannot explain to you how much I appreciate the service you rendered. I'll tell friends to check your website for products before they go for other companies. I'll come back again and again for products. Thanks a lot and have a wonderful day.

This is Clement "

No Avatar
Florida
Rating 10/10 5/5
modified review posted May-19-2002

"After reading some of the comments about this vendor I had some trepidation about ordering from them but I must say I was pleasantly surprised by the promptness of the merchandise received and the politeness of the staff. I did call and tell them that one piece of merchandise was defective and they immediately gave me an RM # for exchange. My main priorities were satisfied...getting exactly what I asked for and at an excellent price. I was put under no pressure BTW to trade up. I will definitely do more business with them. "

Rating 10/10 5/5
modified review posted Jan-06-2004

"I just bought a digital camera Fujifilm S7000 from this seller through ebay and I can only praise !

The delivery was done within 10 days (on 01/06/04), all accessories were included, as well as the camera (of course !) and everything was brand new.

I played will all the features, took pictures and registered to Fujifilm for the manufacturer one year warranty.

At the end of the day, it seems to me that the rating system on ebay is reliable, maybe more satisfied customers should provide their inputs to this website."

 
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