Hot Tub Warehouse Reviews - hottubwarehouse.com Ratings at ResellerRatings

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hottubwarehouse.com

Home & Garden

Rating 9.40/10 470 reviews

9.40/100
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Hot Tub Warehouse participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (470)


Rating 10/10 5/5
modified review posted Mar-05-2013

"Fast shipping and Good Prices!"

Rating 10/10 5/5
modified review posted Mar-05-2013

"Hot Tub Warehouse is my go-to place for everything related to my hot tub. They have great prices and fast shipping, what more could I ask for?"

Rating 10/10 5/5
modified review posted Feb-14-2013

"Ordered a part for my hot tub on Monday and got the part today! I have ordered many parts from the Hot Tub Warehouse and have never been disappointed. Their reps have been really helpful in figuring out what I need and the parts ship super fast! Thanks again! I am sure I will be ordering more stuff in the near future."

Rating 2/10 1/5
modified review posted Feb-10-2013

"I had a bad experience with this retailer. The spa part they shipped was defective. I had to ship it back to them at my expense. It took them 3 weeks to determine that the part was in fact defective. Then they told me they no longer stocked the part and if I wanted another one it would take weeks to get it. I elected to get a refund, which they take care of. However, I was without my hot tub for over a month and had to pay shipping to return a defective product. Will never use them again!"

Rating 10/10 5/5
modified review posted Jan-07-2013

"Great selection and prices. Both my orders have arrived quickly. I'll continue to use them!"

Rating 10/10 5/5
modified review posted Jan-03-2013

"I was looking for parts for a very old spa,and this was the site that actually took time to research what model I had and actually had the parts.They shipped the next day and everything was exactly what I had ordered. When I need some more parts and accessories I won't have to search the net any more as Hot Tub Warehouse not only has everything I need,they had the best prices of them all.Thanks HTW."

Rating 10/10 5/5
modified review posted Jan-02-2013

"EVEN THOUGH I HAVEN'T PUT IT TO TO USE YET MY BALBOA SPA CONTROLLER GOT TO ME IN RECORD TIME. ABOUT THE FASTEST SERVICE I'VE EVER HAD FROM ANYBODY. YOU DO A GREAT JOB.
THANKS,
CHARLES HARVEY"

Rating 10/10 5/5
modified review posted Jan-02-2013

"Everything was delivered fast and complete. My was correct and everything worked well."

Rating 8/10 4/5
modified review posted Dec-30-2012

"Haven't received the product yet"

Rating 10/10 5/5
modified review posted Dec-29-2012

"excellent service. very pleased"

Rating 10/10 5/5
modified review posted Dec-28-2012

"As a business we feel customer satifaction is a must we also feel that the customer should have top quality products. With Hot Tub Warehouse they delivered top quality service, product and delivered in a top quality time frame."

Rating 10/10 5/5
modified review posted Dec-28-2012

"This was a very easy transaction. Product arived sooner than expected.
"

Rating 10/10 5/5
modified review posted Dec-26-2012

"The web site was friendly, it was easy to find the part I was looking for. Shipping was quick and the part works great. Thanks!"

Rating 10/10 5/5
modified review posted Dec-25-2012

"Thank you for the fast delivery of my purchase to arrive before Christmas. "

Rating 10/10 5/5
modified review posted Dec-21-2012

"Top notch customer service! Before ordering, they even called The manufacturer to ask a question about the product which wasn't covered on HTW or Balboa websites. Arrived in a timely fashion, well packed. Just a note about Balboa, tho - their documentation said it was pre-wired for 240v, but it actually showed up with it partially wired (via jumpers) for 110V. Switched the wires and it works perfectly. Definitely recommend this seller - just wish they had a bigger selection in pump and jet parts."

 
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