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Full Rating Profile

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160 Customer Reviews

Rating 2/10
1/5
modified review posted

"Took too long to deliver and charged me for next day air but sent it second day air, very disappointed. "


Rating 8/10
4/5
modified review posted

"I read some very bad reviews about Horticulture Source, so either I was very lucky or they're not really as bad as some of the reviews say.
I received my order in a quick and timely fashion, my order was complete with no damage, I was easily able to track my order from processing to delivery.
I would suggest this website to a friend.
"


Rating 4/10
2/5
modified review posted

"Good selection and great prices. Terrible customer service. Try to get someone to talk to on the phone and you'll be met with a journey to a dead end. They will only reply to you via email if you "submit a ticket"..........developer speak for get in line if you want to be helped. Not good customer service."

modified review Rep reply posted Jan-06-2015

usisu, Horticulture Source / usi rep has responded

“Please note we do in fact reply to all emails. No "ticket" is required. This review is referring to an order number which is not one of ours.”


Rating 10/10
5/5
modified review posted

"Great customer service and fast shipping"


Rating 8/10
4/5
modified review posted

"it was larger than I expected and the grommets were split and had to be glued together, other than that it was just exactly as I expected it to be."


Rating 10/10
5/5
modified review posted

"Their prices are great and I was pleasantly surprised how quickly my order arrived."


Rating 10/10
5/5
modified review posted

"great prices and prompt delivery"


Rating 10/10
5/5
modified review posted

"VERY FAST SERVICE ,GOOD PRICES , LOTS OF CHOICES"


Rating 2/10
1/5
modified review posted

"Took for ever to ship. Very slow. Will not buy from again. !!"

modified review Rep reply posted Nov-07-2014

usisu, Horticulture Source / usi rep has responded

“98% of orders ship in 1.2 days (on average).”


Rating 10/10
5/5
modified review posted

"Speedy service and fast shipment , will use this company in the future"


Rating 10/10
5/5
modified review posted

"Amazing customer service ! I canceled an order and got a refund I requested the "same day " . This caused me to try them on my next purchase and I received the item in 2 days ! really great customer service even if you are asking for a refund !"


Rating 10/10
5/5
modified review posted

"fast response!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"


Rating 10/10
5/5
modified review posted

"perfect attendance and straight "A"'s..."


Rating 10/10
5/5
modified review posted

"The service was right on time. Got the part in a timely manner and it was packaged well. The product was exactly what was in the description that I ordered. I will do business with them in the future."


Rating 10/10
5/5
modified review posted

"Quick shipping, item as described."


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Horticulture Source / usisu.com is a merchant member
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