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Store InformationStore Info
Full Rating Profile
  • Horticulture So
    • Address: 10013 NE Hazel Dell Ave., #146, Vancouver, WA
    • Contact: https://www.horticulturesource.com/contact_us.php
    • Phone: 503-922-3352
    • Customer Support: 503-922-3352
    • Business Hours: Monday — Friday 9:00 AM to 5:00 PM (Pacific UTC-8:00) US Holidays Observed
    • Fax: 503-438-4467

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 3.75/10 3.75/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

What is this?

167 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excellent products, great prices and fast shipping. Very satisfied and will definitely purchase from again. "


Rating 2/10
1/5
modified review posted

"Ordered over a week ago and no delivery,no email,no contact,no shipping info and still haven't received item and paid for 2 day shipping"

modified review Rep reply posted Feb-09-2015

usisu, Horticulture Source / usi rep has responded

“Please note the email address provided on the order comes back undeliverable. The shipping paid for was Priority mail not 2nd day.”


Rating 4/10
2/5
modified review posted

"I placed the order on a Saturday, 1/31/15. But my items are back ordered so they have not shipped yet. "


Rating 10/10
5/5
modified review posted

"My Items came ahead of schedule great prices "


Rating 10/10
5/5
modified review posted

"a hard choice which to pic all had great qualities"


Rating 8/10
4/5
modified review posted

"Ordering and delivery experience was satisfactory. Product selection was also satisfactory.

I emailed a question that was never answered.
"


Rating 6/10
3/5
modified review posted

"don't like shipping cost or low order charge added"

modified review Rep reply posted Jan-29-2015

usisu, Horticulture Source / usi rep has responded

“Shipping on this order was only $2.35. We will happily refund the low order fee on your first order. Please remind us in the Comments text area while checking out.”


Rating 2/10
1/5
modified review posted

"Took too long to deliver and charged me for next day air but sent it second day air, very disappointed. "

modified review Rep reply posted Jan-29-2015

usisu, Horticulture Source / usi rep has responded

“We did refund for the savings on shipping. Unfortunately our vendor who shipped the order was slow to get the order out and sent it via the wrong shipping method. We do apologize for the very unusual delay.”


Rating 8/10
4/5
modified review posted

"I read some very bad reviews about Horticulture Source, so either I was very lucky or they're not really as bad as some of the reviews say.
I received my order in a quick and timely fashion, my order was complete with no damage, I was easily able to track my order from processing to delivery.
I would suggest this website to a friend.
"


Rating 4/10
2/5
modified review posted

"Good selection and great prices. Terrible customer service. Try to get someone to talk to on the phone and you'll be met with a journey to a dead end. They will only reply to you via email if you "submit a ticket"..........developer speak for get in line if you want to be helped. Not good customer service."

modified review Rep reply posted Jan-06-2015

usisu, Horticulture Source / usi rep has responded

“Please note we do in fact reply to all emails. No "ticket" is required. This review is referring to an order number which is not one of ours.”


Rating 10/10
5/5
modified review posted

"Great customer service and fast shipping"


Rating 8/10
4/5
modified review posted

"it was larger than I expected and the grommets were split and had to be glued together, other than that it was just exactly as I expected it to be."


Rating 10/10
5/5
modified review posted

"Their prices are great and I was pleasantly surprised how quickly my order arrived."


Rating 10/10
5/5
modified review posted

"great prices and prompt delivery"


Rating 10/10
5/5
modified review posted

"VERY FAST SERVICE ,GOOD PRICES , LOTS OF CHOICES"


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