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"I was lead to believe the product was in stock and would arrive within 2-3 days. Fine print does say stock status and shipping dates are estimates. I did receive e-mail updates during the process. Price of product was awesome! Shipping cost was higher than others (almost twice the product cost). "
"I've been their customer since they opened for business. Their customer service ranks with the very best and yet their pricing is highly competitive. This is a very rare combination and is the reason I go to their website first for my home automation and A/V needs."
"Great transaction. Ordered some Lacing Bars for my Middle Atlantic Server. Product was just as described. Home Tech shipped out the next day after I ordered (It was after shipping cutoff), and the product arrived as they forecasted. Couldn't be happier. "
"The ordering process was well orchestrated, the check out was simple, and the service was as-promised. Follow up emails kept me informed, and the product was exactly what I was looking for.
"They filled my order very promptly with exactly what I ordered.
My only criticism is how long it took the UPS "Pony Express" to travel across the country. Eight dollars for < one lb, and to take a week to be delivered I feel is a bit much for such slow delivery."
"I've dealt with HT for over 10 years. Thier business model on customer service is 2nd to none. As a professional in the home automation business, I can only imagine how easy this could be for an end user."
"Product came quickly and is perfect. Best price too!"