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"The Home Technology Store made my shopping experience very easy. Being able to talk to a rep directly helped anwer any questions I had. Having my wish list populated for my to see the items I needed for my system, made it a very easy process."
"Bought whole house intercom system...Great Price..Great Web site"
"I Found Home Technology Store during a search for multi room audio and ended up purchasing a complete home audio system for eight rooms.The website was easy to navigate and I found exactly what I was looking for right away.The reviews, photos, diagrams, details, and manuals gave me the confidence I needed to know I was purchasing the right equipment to fit my needs.After doing a little extra searching on the internet to confirm my choices at Home Technology Store, I checked out of my shopping cart knowing I was getting exactly what I needed at great prices.So far half of my order has been received and I look forward to getting the other half and installing the equipment."
"Very good customer service, I particularly appreciated the live chat/help feature. I wasn't exactly sure what replacement part to purchase and the service tech was able to direct me to the correct item. Good job."
"Easy to use web site, good response time, and the product I received was as promised. Overall good experience"
"I received exactly what I ordered, some ahead of time and tne rest on time. No damage and price total cost comparable to local commercial wholesale. Great service!"
"Home Technology has an excellent services and fast delivery. I have been a customer foe more than 4 years and never has problem with items or bank account.Thanks Home Technology Store"
"I have been a customer of The Home Technology Store for the last five years. I first brought a system for my mother based on a neighbors recommendation and then brought one for my home. Their service and products are excellent and I will continue to be a customer."
"Easy order. waiting for item to arrive. a little slow on the shipping as it is now day 8. most ups shipments take 4 days or less even across the country. good communication on the site though."
"i dont receive the order yet, i sent 2 mails and no answer, then i called and the representative cant help me, he doesnt know how to track my packcage, i need HELP please, i pleased the order 10/08/10 and today is 10/21/10, i need the product but if i dont have answer i will cancell it, i am really mad about this"
"Pre order customer service was very very good. They took the time to answer all questions about the $3000 purchase I was making for multi room audio and intercom package. The pricing was also very fair and everything seemed to be instock. After placing the order the tracking information was not available...some glitch in the sytem. The UPS shipment did arrive and I happened to be home, 4 items were missing. I called their customer service and let them know...they didn't have any answers at the time and said they would get back to me. Well...they never got back to me and I had to call again. I was promissed 1 component would ship out the next day and I would get a tracking # and the other 3 items they had to get back to me. Well... a few days later and no tracking # and no return call on the other 3. It's not 2 weeks after my order and I am calling for the 3rd time. On the 3rd call they finally gave me the tracking # for the 1 item and they still don't have an answer on the other 3, guess what... they said they would get back to me. I guess that really means give us a call back in a few days. No appologies, no future discounts, nothing.This business really needs to work on it's post sale customer service. I have alot more components to order soon...why should I give the order to them?"
"The first thing that drew me in to HomeTechnologyStore.com was the prices. The prices were better by about 5% over the competitors on most of my items. What pushed it over the top were the shipping costs. It did not matter how much the items cost or the total combined weight. Total shipping did not exceed one set low price for all items. Handling and shipping was very expedient. I received my items within 4 days of placing the order. I received emails regarding the shipment. Customer contact was very good.I would absolutely buy from HomeTechnologyStore.com again."
"Order was directly dropped shipped from the manufacturer, while this lead to fairly rapid shipping, I never got a tracking number so I didn't know when it shipped or when it would arrive. I ended up missing it on it's first attempt and it took 2 days for them to re-attempt. All in all I'm pretty satisfied, I got what I ordered, reasonably quickly and for a good price."
"I was very pleased by the speed of the process and the turnaround time. The on-line order process was very easy and the confirmations gave assurance the order was being completed."
"I called and talked to their AV guru Chris and he helped me design a complete home audio system and theater setup. This is the largest online purchase I have ever made (Over $8k) so I was a bit nervious, but everything worked out great - Their suppport was excellent, shipping was fast. I am very happy with my purchase. I will shop here again."
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