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"I ordered a MagLite flashlight from them and received an email stating that my was accepted and would ship in a few days. Guess what?? A week after it was supposed to ship I get a email stating that my order had been cancelled because it was sold out. Don't waste your time with these jerkoffs."
"I bought a flashlight from them at their own discounted price. The status was 'awaiting shipping confirmation', i had emailed them, and they told me that i would receive my order by the 22 of may. Later on, i get an email saying they didn't have enough stock. Sounds like fraudulent business practice to me, and i will definitely not reccommend this site at all."
"All I can say is HSN's customer service absolutely SUCKS!!! I had trouble placing an order online and when I tried calling HSN, in order to speak with a representative, you had to wait all the way through the entire automated phone menu. AND not to mention the delay between the regular menu and the then FINALLY offering the choice to speak with a live representative! Once I finally got to talk to someone, the woman I spoke with was very short and rude to me. It really does seem as though they could care less about their customers. When asking my few questions, it was like a pain in the butt for her to answer! All she could say is... is that all sir? Like all she cared about is to get off the phone.
Well, I haven't received my item I ordered yet... but I sure hope it comes when they told me it would and that it works perfectly or there WILL be a BIGGER problem!!! I do NOT sit and take crap from any second rate company. No way!
What I do if a company pulls crap on me is... build a one page website just for my expressions of this company and link it to every site I can!
"I purchased pink jewelry box and lavender jewelry box at the same time. For some reason, they shipped it out as two serperate orders. I e-mailed them for BILLING address update. They ended up shipping Lavender box to the updated BILLING address. I have to contact UPS myself to get the package re-route. (Thank god I work at shipping department before.) The HSN phone reps even told UPS center that the customer will pick up the package at local UPS center. I lived one hour away from the billing address, and I definetly did not tell HSN phone reps that I will pick it up from UPS Center. When I first got the pink jewelry box, it was a big disappointment. The jewelry box looks and feels cheap. The "clear top" is just some cheap plastic material with scratches on the top. It has some sort of glue on the side of the box that I have to use eraser to clean it. The only one advantage is you can see all your jewelry at once. But if you are looking for a value buy. THIS IS NOT THE ONE. Especially you have to pay extra for shipping and handling. I should have stick with my own rule - never ever purchase anything online. "
This review was modified by ValueBuyer on June 13 2005 02:04:48 PM
"Ordered Maglite with 15.00 off new customer coupon and just got my cancellation notice. Site showed they were in stock. Fine if they are out of stock, but I was willing to wait for restocking. This first-time customer is a last-time customer. Edit: Never got the flashlight or any other response."
This review was modified by steelyken on May 25 2005 05:03:58 PM
"I am very disatisfied with this company because I was trying to enter in a coupon code to see the discounted price and it automatically placed my order for over $300 I calmly called the 1 800 # and canceled my order over the phone. Everything went fine and I got a confirmation email stating that my order had been canceled. A few days later I checked my bank account and they had charged me the $300 even after I canceled. Of course I didn't have that much money so I was charged an overdraft charge. Why would they charge my credit card I canceled and they didn't even ship my order yet? I would definitely not recommend this company. "
"Per a phone call to HSN, Home Shopping Network does not stand behind the guarantee of the product they sold me which was the line of Ultrex Cookware which they no longer represent."
"we have purchesed thousands of dollars worth of products from hasn in the last 5 years including my compaq pc and my gateway laptop. Hsn stands behind their merchendise even if the vendor dosent. Yes the prices are not amazinly cheap but you have flex pays, promotions and someone to turn to if a product fails!"
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![Share](javascript:share_rating({"review_body":"deleted...........................................","link":"http:\/\/www.resellerratings.com\/store\/Home_Shopping_Network\/comment\/321841#comment321841","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Shopping_Network.jpg","store_name":"Home Shopping Network (HSN)","username":"memoska","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a flashlight from them at their own discounted price. The status was \u0027awaiting shipping confirmation\u0027, i had emailed them, and they told me that i would receive my order by the 22 of may. Later on, i get an email saying they didn\u0027t have enough stock. Sounds like fraudulent business practice to me, and i will definitely not reccommend this site at all.","link":"http:\/\/www.resellerratings.com\/store\/Home_Shopping_Network\/comment\/205486#comment205486","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Shopping_Network.jpg","store_name":"Home Shopping Network (HSN)","username":"gnef","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"All I can say is HSN\u0027s customer service absolutely SUCKS!!! I had trouble placing an order online and when I tried calling HSN, in order to speak with a representative, you had to wait all the way through the entire automated phone menu. AND not to mention the delay between the regular menu and the then FINALLY offering the choice to speak with a live representative! Once I finally got to talk to someone, the woman I spoke with was very short and rude to me. It really does seem as though they could care less about their customers. When asking my few questions, it was like a pain in the butt for her to answer! All she could say is... is that all sir? Like all she cared about is to get off the phone.<br><br>Well, I haven\u0027t received my item I ordered yet... but I sure hope it comes when they told me it would and that it works perfectly or there WILL be a BIGGER problem!!! I do NOT sit and take crap from any second rate company. No way!<br><br>What I do if a company pulls crap on me is... build a one page website just for my expressions of this company and link it to every site I can!<br><br>Take care y\u0027all... and be careful out there!","link":"http:\/\/www.resellerratings.com\/store\/Home_Shopping_Network\/comment\/230721#comment230721","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Shopping_Network.jpg","store_name":"Home Shopping Network (HSN)","username":"valuebuyer3","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased pink jewelry box and lavender jewelry box at the same time. For some reason, they shipped it out as two serperate orders. I <br>e-mailed them for BILLING address update. They ended up shipping Lavender box to the updated BILLING address. I have to contact UPS myself to get the package re-route. (Thank god I work at shipping department before.) The HSN phone reps even told UPS center that the customer will pick up the package at local UPS center. I lived one hour away from the billing address, and I definetly did not tell HSN phone reps that I will pick it up from UPS Center. When I first got the pink jewelry box, it was a big disappointment. The jewelry box looks and feels cheap. The \u0022clear top\u0022 is just some cheap plastic material with scratches on the top. It has some sort of glue on the side of the box that I have to use eraser to clean it. The only one advantage is you can see all your jewelry at once. But if you are looking for a value buy. THIS IS NOT THE ONE. Especially you have to pay extra for shipping and handling. I should have stick with my own rule - never ever purchase anything online. ","link":"http:\/\/www.resellerratings.com\/store\/Home_Shopping_Network\/comment\/208098#comment208098","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Shopping_Network.jpg","store_name":"Home Shopping Network (HSN)","username":"ValueBuyer","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered Maglite with 15.00 off new customer coupon and just got my cancellation notice. Site showed they were in stock. Fine if they are out of stock, but I was willing to wait for restocking. This first-time customer is a last-time customer.<br>Edit: Never got the flashlight or any other response.","link":"http:\/\/www.resellerratings.com\/store\/Home_Shopping_Network\/comment\/205386#comment205386","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Shopping_Network.jpg","store_name":"Home Shopping Network (HSN)","username":"steelyken","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very disatisfied with this company because I was trying to enter in a coupon code to see the discounted price and it automatically placed my order for over $300 I calmly called the 1 800 # and canceled my order over the phone. Everything went fine and I got a confirmation email stating that my order had been canceled. A few days later I checked my bank account and they had charged me the $300 even after I canceled. Of course I didn\u0027t have that much money so I was charged an overdraft charge. Why would they charge my credit card I canceled and they didn\u0027t even ship my order yet? I would definitely not recommend this company. ","link":"http:\/\/www.resellerratings.com\/store\/Home_Shopping_Network\/comment\/180052#comment180052","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Shopping_Network.jpg","store_name":"Home Shopping Network (HSN)","username":"gr8minds","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Per a phone call to HSN, Home Shopping Network does not stand behind the guarantee of the product they sold me which was the line of Ultrex Cookware which they no longer represent.","link":"http:\/\/www.resellerratings.com\/store\/Home_Shopping_Network\/comment\/340251#comment340251","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Shopping_Network.jpg","store_name":"Home Shopping Network (HSN)","username":"scblaine","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"In ordered a computer and a video camera off HSN and never had a problem. I don\u0027t know what the fuss is about.","link":"http:\/\/www.resellerratings.com\/store\/Home_Shopping_Network\/comment\/758981#comment758981","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Shopping_Network.jpg","store_name":"Home Shopping Network (HSN)","username":"debbiesirianni","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"we have purchesed thousands of dollars worth of products from hasn in the last 5 years including my compaq pc and my gateway laptop. Hsn stands behind their merchendise even if the vendor dosent. Yes the prices are not amazinly cheap but you have flex pays, promotions and someone to turn to if a product fails!","link":"http:\/\/www.resellerratings.com\/store\/Home_Shopping_Network\/comment\/75126#comment75126","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Shopping_Network.jpg","store_name":"Home Shopping Network (HSN)","username":"mkatan","rating":"5"}, "single");){kind=link}
"I ordered a MagLite flashlight from them and received an email stating that my was accepted and would ship in a few days. Guess what?? A week after it was supposed to ship I get a email stating that my order had been cancelled because it was sold out. Don't waste your time with these jerkoffs."