We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

Full Rating Profile
  • Home Shopping N

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

97 Customer Reviews

Rating 2/10

"Buyer Beware!!!!! I purchased a Char-Broil Big Easy TRU-INFRARED 3-in-1 Roaster, Smoker and Grill from HSN 3 weeks ago during one of HSNs online promotions. I received 3 written confirmations that the order was confirmed and it would arrive on July 3rd in time for my son's birthday on the 4th. Today, July 3rd, I get a email from HSN stating that the order was canceled with no explanation. Very unprofessional and puts a good customer in a real bind to find another gift for my son's birthday tomorrow. By the way, HSN has the exact item in stock and are just selling it for $100 more than they charged me 3 weeks ago. BUYER BEWARW!!!!!! Bert"

This review was modified by littlebert on July 03 2015 06:40:38 AM

Rating 2/10

"I order the espresso towels oh what a mistake, the are so thin, and they discolor when you wash them."

This review was modified by nittyswife on May 26 2015 08:20:06 AM

Rating 2/10

"It is shit that this motherfucker HSN decline my order for no reason, saying that is a bussiness decision. This is my first time using HSN and it would be absolutely the last time. Oh, the fucking representative on the phone was like fucking I-dont-give-shit-to-you. "

This review was modified by yangtommy on April 23 2015 10:24:05 AM

Rating 2/10

"For very first time I order on home shop 18 I order 2 pares of jeans denims worth rs 1400 and 2 pares of cote pant cloths my invoice number is ragh 14 15 116115 and mafa 14 15 355504 I found stuff of cloth not up to the mark product is completely different what they promised when I place a complaint guy told me it will get sout it out but even after 1 week no responce come out I recommen all customers do not buy online line products from home shop 18 it was waste of your time and money"

This review was modified by balraj on March 26 2015 08:11:52 AM

Rating 2/10

"I live in Australia and keep receiving emails about monthly payments not approved by the bank for an order for a toy helicopter purchased in December 2014. The name on the order is the same as mine but the USA address and credit card details are definitely not mine. I have emailed them on numerous occasions and their only response is that I have to ring them in America and sort out the problem they have created! How many emails do I have to receive before something, if anything, is done!"

This review was modified by jblades on March 09 2015 12:17:20 AM

Rating 2/10

"And then another Supervisor named Ronni called me and immediately took the side of her co-supervisor in her very own cranky, PMS menstrual, indignant and abrasive manner which appears to run rampant amongst the near do well Females that appear to be in compete charge and control of this dubious female oriented business which sells Keith Urban Guitars but will not stand behind their products in any way shape or form and when any customer will not bow down to their interuptive style of phone call dominance (where did the customer is always right get lost on these females, back when they passed their GED's for the very first time?) they also exhibit less than normal stones and hang-up when they can not verbally bitch slap the educated customer and as is their style of being on a recorded phone after they hang-up they say Hello-Hello-Hello and to the recorded version it sounds like the customer hung up. Who do these people think that they are kidding? They are kidding themselves and the people who hired them and as far I go I think that any company that hires Female Supervisors of and over the menstrual age is asking for a loss in business especially a business of such a dubious nature as in these ingeniousdesigns.com people and I find that their name kind of spells it out as to what they think of themselves but the people that I have spoken to are anything but in the genius league! When they go out of business it will undoubtedly be due to their lack of customer service skills and aptitudes most often and more pronounced at certain times of the month!
Richard C. Vickerman (Fed. Prosecutor of Disability Discrimination Claims)

This review was modified by RichardCVickerman on February 21 2015 05:52:08 PM

Rating 2/10

"I tried ordering a product from them today I place my order and go check out but it directs me to call C.S now I have NEVER ordered here before when I spoke with them the guy tells me he has to send a request to the supervisor since the apartment complex that I live in has problems in the past with orders. So what do that have to do with me! I have to wait until 7-10 business days to get a answer! They have lost their minds! Goodbye won't ever dream about shopping here again and told quite a few other people not to shop here too that was waiting for me to place my order to see how it would turn out. Just HORRIBLE customer service! "

This review was modified by bn1985 on January 23 2015 05:31:23 PM

Rating 2/10

"I ordered two orders HGTV Home 2 Solar Spotlights on 6/19/14, along with a 2-yr. service agreement on each order. The lights failed and I called Customer Service and was given the telephone number to call for the problem. I called, not once, not twice, but three times concerning the problem. The first call that I made, I was told the lights were back ordered and I would receive them in 2 weeks. I did not. The 2nd call, I was told I would receive them in one week. I did not! The 3rd call that I made, I was told the lights came from CHINA and that all the back orders would have to be filled before mine could be filled! Apparently there are many that failed!! If you plan on buying lights or any other electrical product or technical product from HSN, think twice. I would not recommend this to anyone! I have been very disappointed in my treatment."

This review was modified by joanscallions on January 23 2015 01:58:52 PM

Rating 2/10

"Tryed to buy a TV from HSN I submitted the pay meant that said that dident accept that kind of credit card but that took my money off of my card now I got a wait till that put it back on two three may be even five days that do let you use that kind of card but that shore take your money and tie it up why do that take your money if that don't accept that kind of card that don't make good scents and how can that do that I think their a little crooked my self takes two seconds to take your money and a week to put it back on your card made me so mad I'll never order nothing from these crooks again "

This review was modified by rans57 on December 31 2014 11:47:27 AM

Rating 2/10

"This was my first, my only and my last transaction with HSN. On TV, they gave the impression that they had a healthy inventory of these dash cams and they were going fast. So I ordered one, during the order process it said “I had one”, also in my order info, I stated to send tracking number. Then I was sent a conformation email of purchase. Over a reasonable period of time, I went to their web site and checked for a tracking number, but nothing. I sent them email requesting a tracking number; they stated that the camera would not be available for about a month at time of purchase, which was 11/28/14. They stated that the estimated delivery was on the conformation email. I then explained to them of the impression they gave me during the TV sales hype was misleading to me, of the cameras being in their possession. They informed me that the cameras will not be available until the 12/23/14 from the manufacture till then. I then responded to them, how you can sell something that doesn’t exist yet, that doesn’t seem honest and it doesn’t seem legal. I replied that, normally if something is Backordered, it is stated up front, if something is not available, it is stated as a Pre-Order up front before one orders. So I requested a cancellation for the camera, I have never got a cancellation so fast in my life. Myself, I would not buy a glass of water from HSN if my hair was on fire. Just my experience and my opinion. "

Rating 2/10

"I ordered the assus laptop on Black Friday! Great deal! It was shipped to my home address but I never received it even though UPS said they delivered it and left it on my doorstep! What on my doorstep in an apartment complex are you serious of course it was stolen! I immediately called HSN ask why wasn't this product sent signature required seeing as to it was a laptop and cost over 500.00! Thier reply sorry we will look into it and issue you either a replacement or your money back however this could take several weeks! WHAT How is this my fault and why am I being punished for thier mistake! WOW guess I should of sticked with Amazon! How disappointing! Thier sure where quick to take my money and I have know doubt will continue to charge me the 99.00 for the next 4 months cause I'm on flax pay! But won't do anything to get me my product soon! Don't think I will be ordering from them anytime soon!
So Disappionted

This review was modified by charlieoviedo on December 14 2014 07:50:52 PM

Rating 2/10

"I'm posting a second time because I want to make sure everyone considering ordering from HSN knows how they operate. My Discover card information was hacked, so went through the hassle of replacing the card, cancelling it on many sites, etc. Apparently, one of the fraudulent purchases was made on HSN (but caught before delivery). This brazen thief was going to have their purchase delivered to MY HOUSE, which in itself is pretty scary. The Discover issue got resolved.....flash forward MONTHS, and I call to order a pair of sandals on HSN, but was told I'd have to speak to customer service who told me my ADDRESS (yes, address) was on a 'do not sell to' list. I told the rep all about my card info being stolen and assured her that I have since replaced it, but she said, sorry, we cannot sell to this address. Huh?? She told me she'd have a manager call me back to straighten things out. Weeks passed...I never got a call. When I called HSN and told them this whole story, they put me on line with yet another customer service person. Same story....sorry, but we cannot sell to you. I guess I don't spend enough at HSN so they probably don't care about losing my business, which is why I want to make sure to tell everyone and anyone about how they treat a customer. I feel sorry for the people who will one day buy this house - ha - sorry, folks, but this address has been blacklisted. So, bottom line.....I get MY credit card info hacked and HSN is punishing ME for it. What a bunch of idiots. "

This review was modified by TessBlair on October 17 2014 03:26:42 PM

Rating 2/10

"I order the Bailey Chair the beginning of September now it's the 29 of September the chair was sent back on sept 18 due to no fault of mind HSN did not put a label on the box that UPS could read to deliver the package so I call and they stated another one will be sent out within 3 to 5 days this was on the 22nd so on the 29 I received a call saying my order was cancel due to the chair being sold out . they added $5.00 to my account, they can keep their money this was a Birthday Gift and was order on the September the 2nd Thank HSN for ruining my Birthday gift, I should have read the reviews before I order anything this was my first order with HSN what a SHAME !!!!"

This review was modified by 61wandaj on September 29 2014 02:06:04 PM

Rating 6/10

"I think HSN is fine for low end stuff cheap, but find quality somewhere else."

This review was modified by mikesmith44 on September 25 2014 01:56:17 AM

Rating 4/10

"I purchased a Visual Land tablet from HSN and when it stopped working within the 1st year I called HSN. They referred me to the company. I had to send in my tablet because it was not charging or turning on. After paying for registered mail I get an email that the tablet has a large crack across the screen and it voids the warranty. The lady said it happens quite often and I need to file a claim with the post office but they couldn't do anything because the warranty was voided. Sounds like a scam, they won't address the reason I sent it in because it has been damaged. I will no longer shop at HSN and I warn you don't buy a knock off tablet called Visual Land."

This review was modified by jellycloud on September 19 2014 05:06:23 PM
+ Read user comments

Ratings Calculation Change

Share Home Shopping Network (HSN)'s store rating

Home Shopping Network (HSN) is not a merchant member. If you're this merchant, learn more!

Home Shopping Network (HSN) is not a merchant member
Home Shopping Network (HSN) does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »