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Stores > Home Perfect

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  • Home Perfect
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.98/10 8.98/10
    Chance of future purchase: Rating 9.00/10 9.00/10
    Shipping & packaging: Rating 8.66/10 8.66/10
    Customer service: Rating 9.30/10 9.30/10
    Return/Replacement policy: Rating 9.02/10 9.02/10

4,301 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-24

"It'd be nice to know availability up front before placing an order"


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Verified Customer
Rating 4/10
2/5
2016-08-22

Shipping Communication

"I ordered a new natural gas home water heater on August 11. On August 17 I emailed Home Perfect requesting any info on shipping because I had not heard anything. I was told it would ship in 2-3 days. As of August 22, still nothing. If I ever receive the product I suppose I could review it, but so far my experience has been negative due to the lack of communication and the long wait time to process my order. 11 days and still just shows as processing."


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Verified Customer
Rating 10/10
5/5
2016-08-20

Beat the big boys!

"Their price was far better than anywhere else for the item we needed for our home remodel. We received the item within a week. "


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Verified Customer
Rating 10/10
5/5
2016-08-19

"arrived as ordered. Have not installed the sink yet."


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Verified Customer
Rating 4/10
2/5
2016-08-17

Good prices, slow shipping

"Ordered online and paid with Paypal at the same time.
Contacted them a week later when I didn't get my product or notification of shipping.
Spoke to their customer service rep, answered and checked on it. They said it would ship that day or the next. Was disappointed since it delayed my project by a week.
The rep had no explaination or real concern why it didn't ship.
I did the get the right product. And saved $100.
"

Rep reply posted Aug-22-2016

A rep from Home Perfect, homeperfectcustservice, has responded

“Nice speaking with you today about this situation and again I appreciate you posting so we can correct this issue. We hope to do more business with you in the future for you to experience the normal fast shipping most of our orders incur. Thanks again and best of luck getting everything installed. ”


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Verified Customer
Rating 6/10
3/5
2016-08-15

"Been over a week almost two, have not received notice of shipment so not sure what you want me to review?"


Rating 10/10
5/5
2016-08-15

Home Perfect - a perfect choice for my sink and faucet

"I ordered a Blanco SS sink, 2 grids and sink drainer and a very upscale faucet. I dealt with Nate, who was a pleasure to deal with and couldn't do enough to accommodate my specific requests. He was also very knowledgeable. Another advantage is that he was available on Sunday (their customer service is open on Sunday afternoons which is very convenient) when I had quiet time to shop on line and deal with ordering these items which takes significant concentration to get everything right. They shipped within a couple of working days and everything arrived as ordered and in excellent condition. All good!"

This review was modified by Mfinky on August 15 2016 12:37:56 PM

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Verified Customer
Rating 2/10
1/5
2016-08-14

Absolute worst customer service

"Still haven't received my product, no idea when I will. Of course they charged me for the product. Customer service can't tell me when I'll receive product. "


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Verified Customer
Rating 10/10
5/5
2016-08-10

Refunded Product Purchase

"I purchased faucets and found I could not buy the other necessary parts because American Standard had discontinued the unit. The seller, Home Perfect, quickly refunded the entire purchase price. Thank you."


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Verified Customer
Rating 6/10
3/5
2016-08-09

Good price

"Parts are now back ordered but HP is keeping me informed on the delay. "

This review was modified by timdstone on August 12 2016 12:35:24 PM

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Verified Customer
Rating 10/10
5/5
2016-08-08

Excellent Experience

"Ordered a Grohe soap dispenser. Smooth transaction. Received dispenser in less than a week - I think 4 or 5 days. Price was 1/2 of local sellers. The dispenser works perfectly. I will definitely shop here again."


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Verified Customer
Rating 10/10
5/5
2016-08-08

Perfecto

"Great fast service and great price. Thank You. Paul"


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Verified Customer
Rating 10/10
5/5
2016-08-07

Good fast service

"Bought some Grohe fixtures, customer service (Elizabeth) was excellent in helping me cancel some back ordered products and ordering alternative items. Overall great experience and would go back opinion the future."


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Verified Customer
Rating 10/10
5/5
2016-08-06

Excellent!

"Fast shipping, item arrived in excellent condition, best price. Really no complaint!"


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Verified Customer
Rating 10/10
5/5
2016-08-06

"Shipped fast! Excellent company!"


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