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"My purchase arrived in good condition. The only thing that could be improved is delivery time. I ordered on 2/26 and received the package on 3/4. Otherwise, all went well. I will definitely use Home Perfect again. "
"They have a great website, excellent SEARCH system. My 3-4 calls were with Ms. Elizabeth Eckroth were incredibly excellent. She is mind blowing with amazing knowledge, very customer oriented, extremely patient and simply mind blowing competent. If I had any business in New Jersey, I would tempt her to leave Home Perfect and join me at 50% higher compensation. She is THAT good. She was not working last weekend but told me I could email her my order and she would place it over the weekend! We had a bad snowstorm Sunday-Monday and when I called her Wednesday to place the order, she just picked up from we left off last Friday, when I was traveling in California and had to be back home in Virginia to confirm sizes (rough out) before I could place the order.Altogether, a great experience and the result is that I will strongly recommend Home Perfect to every one I know.At the end of it all after my order was taken, I asked Elizabeth if they had a mechanism for feedback and she said they have a survey that she would send me a link to. Thus, I am here. So Home Perfect did not ask me to write this review, they provided me the means to write it, when I asked them for their feedback mechanism."
"The product was back-ordered. They said it would be sent out the next day, but it has been 2 weeks. "
“We are very sorry for this backorder issue with the brand you ordered. It's been an ongoing issue for a few weeks now and we, and the warehouse, are working on correcting it. This started as late shipments due to weather and kept snowballing into a major issue at the warehouse that ships this brand. I will address your order with the customer service team and use this as an example of staying on top of orders more effectively. Sorry again for your orders problems and the way it turned out.”
"My order arrived faster than I thought it would.It was also reasonably priced"
"Easy web site with competetive pricing and quick delivery"
"I ordered this and you fulfilled it very quickly. The sink was packaged well and came undamaged. It was a pleasure doing business with your company."
"box torn did not look new "
“Sorry to hear the boxes didn't fare well in shipping. Please let us know if there are any issues with the items.”
"Had a little trouble getting everything correct."
"I found the item I needed on the website.My order was completed accuately and fast."
"Lights, arrived quickly and in perfect condition. "
"fast delivery; product as advertised"
"The item is back-ordered but I knew that when I clicked the purchase button. It was the best deal on the internet and that's why I bought it.I'll let you know if I am really satisfied once I receive it."
"It was easy, came on time, installed easy too."
"Item is backordered. Maybe that's a sign of not having a good business structure. We will see."
"Delivered exactly as promised. Material quality and price were excellent !"
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