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Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
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    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 7.10/10 7.10/10
    Shipping & packaging: Rating 6.87/10 6.87/10
    Customer service: Rating 6.31/10 6.31/10
    Return/Replacement policy: Rating 4.79/10 4.79/10

2,731 Customer Reviews

Rating 10/10
5/5
modified review posted

"My sink was more than I had hoped for."


Rating 8/10
4/5
modified review posted

"i requested my purchase be shipped to a different address and i was not."


Rating 2/10
1/5
modified review posted

"After purchasing my item I hadn't received any confirmation regarding it being shipped out just an email that the item was "processing shipping". After 11 days of waiting for it to arrive I had to contact the distributor. They informed me the item had been "pulled" yet it still hadn't been shipped. The shipping details/process according to the website are wrong. I'm still waiting on my sink which has pushed back my bathroom construction costing me time and money. I asked to cancel my order and they said I couldn't. "


Rating 10/10
5/5
modified review posted

"Good service, good price."


Rating 10/10
5/5
modified review posted

"I had been looking online for a new kitchen sink and faucet. I found just what I wanted at the best price at Home Perfect. I had a few questions and called their number. Nico B answered the call, was extremely helpful and placed my order. I received it within 36 hrs! I was extremely happy with service and the product."


Rating 2/10
1/5
modified review posted

"no e-mailed receipt and still waiting for part of my order."

modified review Rep reply posted Oct-13-2014

homeperfectcustservice, Home Perfect rep has responded

“Order confirmations are sent instantly when you place the order. I just resent it so you can check and see if it came this time. Check your spam folder as well. If its nowhere to be found give us a call so we can check the email used for the order. Lighting orders are directly shipped from manufacturers and we've requested an update on everything. You'll have an update before the end of business today. Thank you for posting!”


Rating 10/10
5/5
modified review posted

"Great online experience! Adam R. extremely helpful. Will definitely purchase from them again! Thanks Home Perfect! "


Rating 2/10
1/5
modified review posted

"I still have not received my purchase 10/12/2014"

modified review Rep reply posted Oct-13-2014

homeperfectcustservice, Home Perfect rep has responded

“Your freight order was placed on 10/1 then shipped on 10/3. Freight comes on a large pallet and can take 5 to 10 business days after it ships. The free freight option is not the fastest option available and we are sorry you expected the pallet to arrive sooner. Your location in rural Nevada may also be a factor in slowing the freight down but it should be to you later this week. Please give us a call for future orders you will need to be expedited and we will be happy to accommodate you. Thanks for posting!”


Rating 4/10
2/5
modified review posted

"We received a good product at a good price, but it took two weeks to arrive, and there was no interim communication from the seller. I had to call to find out when the order was shipped!"

modified review Rep reply posted Oct-13-2014

homeperfectcustservice, Home Perfect rep has responded

“Your order didn't get flagged for a backorder update by the system and we are very sorry for this error. You should have a tracking update on 10/6 and an order confirmation from 9/26. If these did not go to your email let us know so we can check it out and correct possible issues with our system. Sorry for the delay. We hope you love the items.”


Rating 8/10
4/5
modified review posted

"Received some damaged items.
Package was mishandled.
But customer service arranged for a replacement.
"


Rating 10/10
5/5
modified review posted

"The shipment from Home Perfect has arrived very quickly and in good condition."


Rating 8/10
4/5
modified review posted

"Good price and quick shipping, but messages about the shipment were confusing. First one said it was ready to ship then another arrived saying it wasn't. But it showed up per the initial schedule. However, somewhere along the line the switch was broken. It is in one end of the heater and I assume that end was dropped before boxing or was poorly protected in the box."


Rating 10/10
5/5
modified review posted

"Right item. Great price. Delivery on time. "


Rating 2/10
1/5
modified review posted

"Still have no received the product. Was "in stock" when I ordered and now back ordered with no delivery date. Simply unacceptable!!!"


Rating 10/10
5/5
modified review posted

"it arrived on time and works like it's supposed to"


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