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Stores > Home Perfect

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  • Home Perfect
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.99/10 8.99/10
    Chance of future purchase: Rating 8.95/10 8.95/10
    Shipping & packaging: Rating 8.84/10 8.84/10
    Customer service: Rating 9.27/10 9.27/10
    Return/Replacement policy: Rating 8.90/10 8.90/10

4,328 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-09-21

Product Not delivered - no update

"Product not yet delivered. Reached out to online support, they had no answer but said they'd get back to me shortly. Still no idea where my product is. En route? Coming at all?"


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Verified Customer
Rating 2/10
1/5
2016-09-21

beware of products not available

"Advertise products they really do not have in stock. Ordered lighting , they charged my credit card, no lighting. Had to get a refund. Rather purchase from a company who actually has products in stock, not who is a manufacturer rep only"


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Verified Customer
Rating 10/10
5/5
2016-09-20

Super duper

"Fast delivery, product in perfect condition. Will definitely highly recommend them. Awesome customer service when I called as well A1"


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Verified Customer
Rating 2/10
1/5
2016-09-19

Charged me for two toilets and sent me two toilet seats

"I've never heard of a company charging someone before a product is shipped out. Home perfect charged me for two toilets that I later found out were discontinued. Instead they sent me the seats to the missing toilets. One star for disappointment plus inconvenience.
"

Rep reply posted Sep-20-2016

A rep from Home Perfect, homeperfectcustservice, has responded

“Very sorry for this situation. The supplier shipped out the seats and canceled the toilets without sending notice. We're investigating how this happened and how to avoid it ever occurring again in the future. We hope you were able to locate the toilets at a great price and that your project is on track. Thank you for posting so we can sort this situation out. ”


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Verified Customer
Rating 10/10
5/5
2016-09-18

A Toto(l) Review

"A heated Toto bidet seat...first encountered on a recent trip to the Far East...may seem like a strange thing to buy from any distributor. It isn't. In fact, I bought two. And the service received was something I am delighted to sit down (pun intended) and write about. Great product. Amazing price. Delivery so fast that it seriously beat the vendor's anticipated date. Thanks for making this shopping experience one that will warm my heart (!) for years to come."


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Verified Customer
Rating 2/10
1/5
2016-09-17

Slow Shipping!!

"Very slow shipping and some items are on back order up to two week. Still don't know when I'm getting my items!!"

Rep reply posted Sep-20-2016

A rep from Home Perfect, homeperfectcustservice, has responded

“Nice speaking with you and sorry again for the delay on your order. I was able to locate the remaining items to get them to you later this week. Thanks for posting so we could investigate this order and avoid the same mistakes in the future. ”


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Verified Customer
Rating 2/10
1/5
2016-09-16

Broken sink

"Sink showed up broken with not much packaging. No replacement has been shipped yet. Frustrated."

Rep reply posted Sep-20-2016

A rep from Home Perfect, homeperfectcustservice, has responded

“Nice speaking to you and sorry again for the lack of information concerning the sink replacement. I'm reviewing this case with the service team to make sure customers are better informed in the future. Thanks again for posting so I can address this situation. ”


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Verified Customer
Rating 10/10
5/5
2016-09-16

I love my new bathroom

"excellent prices and super fast delivery - I will tell everyone I know about this website."


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Verified Customer
Rating 2/10
1/5
2016-09-15

Sump pumps without switches do not work!

"I ordered a Zoeller sump pump, and it came missing a key part - the trigger on the switch that supports the float. Without this piece, the sump pump is useless. I don't understand how such a key part could have been missed. In addition, the shipping box, which had been labeled "Fragile," looked like it was not handled that way."


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Verified Customer
Rating 10/10
5/5
2016-09-14

In one piece!!!!

"Ordered a sink previous to my order with Home Perfect and it came in damaged, a severely cracked corner...Home Perfect, on the other hand, took the time to package the sink properly..protecting all sides and corners unlike the previous sink ordered. Got my package on time and more important, in one piece. Being a contractor, time is money, and pleasing my costumers includes clean work in a timely matter. Thank you Home Perfect for helping me accomplish that."


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Verified Customer
Rating 10/10
5/5
2016-09-12

excellent

"outstanding very good fine"


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Verified Customer
Rating 10/10
5/5
2016-09-11

sink purchase

"Purchased a Blanco sink. It shipped after 5 days and arrived without issue. Received confirmations of processing and shipment.
Saved a substantial amount compared to home Depot!
"


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Verified Customer
Rating 2/10
1/5
2016-09-09

Hope you like to WAIT!

"I ordered some glass shelves for bathroom, at the time i placed the order i was told 3 to 5 days it's been 3 weeks and still no shelves"

Rep reply posted Sep-20-2016

A rep from Home Perfect, homeperfectcustservice, has responded

“The last three shelves have arrived and are shipping out in the next 24 hours. Sorry for this wait time and if the stock shown when you ordered was not accurate. Everything looks correct in the system now. We appreciate your post so we could check into this and make sure it doesn't happen again. ”


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Verified Customer
Rating 10/10
5/5
2016-09-09

Super packing job

"When ever I order China sinks or toilets online I hold my breath regarding the shipping. My sink came packed in foam from Kohler and then boxed again in foam from Home Perfect. Perfect condition!"


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Verified Customer
Rating 10/10
5/5
2016-09-09

Love my shower

"Great product better than discribed and the price was lowest be far and the item was delivered real quick! We definitely do business with them again"


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