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posted May-15-2012 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Worst service I have ever experienced anywhere. DO NOT USE THIS MERCHANT. Never did get to speak to anyone at this company because they did a great job of being not available. ","link":"http:\/\/www.resellerratings.com\/store\/Home_Perfect\/comment\/1543184#comment1543184","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Perfect.jpg","store_name":"Home Perfect","username":"A1377","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My order was sent on time and in good condition. I am very happy with Home Perfect\u0027s service and would tell a friend about them.","link":"http:\/\/www.resellerratings.com\/store\/Home_Perfect\/comment\/1535106#comment1535106","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Perfect.jpg","store_name":"Home Perfect","username":"bubba289","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Listen to the other reviewers - we are having the EXACT SAME issues! Ordered three items that were \u0022in stock, and 1-2 days ship\u0022. Guess what?? Its been TWO WEEKS and no word from anyone, have sent atleast one email. Like the previous person said, we were charged instantly - and found out immediately after that \u0022the items weren\u0027t available in their warehouse\u0022. WTF?!!<br><br>We do lots of online business every month, and so far this has been the worst. Stay the h3ll away from these guys!<br><br>Giving them the benefit of the doubt for now, will update this later to report on how they handle this.","link":"http:\/\/www.resellerratings.com\/store\/Home_Perfect\/comment\/1533404#comment1533404","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Perfect.jpg","store_name":"Home Perfect","username":"vettefan77","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Products, availablity and shipping have been excellent.<br>The search engine on the HP website ais ridiculous. Dashboard Information on the customer account page is seldom accurate and never up-to-date.","link":"http:\/\/www.resellerratings.com\/store\/Home_Perfect\/comment\/1530506#comment1530506","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Perfect.jpg","store_name":"Home Perfect","username":"snlk","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was concerned after the return policy and if the product was damaged how much trouble I would have returning it. I am happy to say that the product was delivered in perfect condition. The sink in installed and is all we had hoped for. I only wish I had ordered the faucet from you.<br>Thanks,<br>Don ","link":"http:\/\/www.resellerratings.com\/store\/Home_Perfect\/comment\/1529000#comment1529000","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Perfect.jpg","store_name":"Home Perfect","username":"mcmadrok","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"deceptive marketing, poor customer service. An item I ordered was delivered with out parts, making it totally unuseable. When I went on the website to check the listing. It was gone. The listing said I bought the LAST ONE. It is a discontinued item. When I disputed the charge, the listing magically re-appeared, or course this one stated that the parts were not included and must be purchased separately, but they dont have them, or the original item I purchased. I am not stupid, I checked the listing when I purchased and checked it again when my item arrived un-useable. The deception here runs deep. And the restock fee is the highest I have ever seen in my life, 25% PLUS freight both ways. PS. the SALES dept treats you great, everything else is like a used car lot","link":"http:\/\/www.resellerratings.com\/store\/Home_Perfect\/comment\/1519162#comment1519162","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Perfect.jpg","store_name":"Home Perfect","username":"redhatgal","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"product arrived on time and in perfect condition","link":"http:\/\/www.resellerratings.com\/store\/Home_Perfect\/comment\/1510202#comment1510202","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Perfect.jpg","store_name":"Home Perfect","username":"jmriz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We placed 2 orders with HomePerfect because they had the best price. The first was for Hansgrohe valves and trims for 3 tubs. The second order was spouts for two of those tubs. Both orders arrived quickly, and were very well packaged. <br><br>The products in the first order were great, but BOTH spouts had manufacturing defects (gouges in the metal before chroming). I called HomePerfect and they asked for pictures of the defects. <br><br>I emailed pictures and HomePerfect arranged for FedEx to pick up the spouts the next day. They credited my full purchase amount back a few days after they received them. <br><br>I wanted replacements but by then they were backordered so I had to buy eleswhere (for a higher cost).","link":"http:\/\/www.resellerratings.com\/store\/Home_Perfect\/comment\/1509710#comment1509710","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Perfect.jpg","store_name":"Home Perfect","username":"Hoosier_Daddy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Needed to get a showerhead (Alson) which is no longer produced. Delta has bought them out and now carries the same style--except for the hose..Really wan\u0027t the Alson one. Looked all over the internet and most places had no stock. Luck for me Home Perfect did. Ordering was simple and delivery right when predicted. Thanks!","link":"http:\/\/www.resellerratings.com\/store\/Home_Perfect\/comment\/1508187#comment1508187","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Home_Perfect.jpg","store_name":"Home Perfect","username":"Hdlloveday1","rating":"5"}, "single");){kind=link}
"I purchased a sink, faucet, water dispenser, soap dispenser, sink grids and basket insert from Home Perfect. They are a drop-ship company, meaning you do end up waiting a long time to get everything. It took me 9 weeks to receive all the pieces. So it's not for everyone. But if you're not in a rush, & have the luxury of time, you can save a lot of money. Figure I came out about $500 ahead by ordering through Home Perfect. I really did my homework before placing the order and also read all the reviews about Home Perfect. Many of which were negative. But, I realized 99% of the negative reviews had to do with shipping time. They will quote you 3-4 weeks, and the reality is that it takes as long as they need to fill X number of orders enabling them to purchase from the manufacturer at the price they promise. My items were shipped in original packaging, brand new no seconds."