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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Home Depot Home Depot Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.47/10 5.47/10
    Chance of future purchase: Rating 4.00/10 4.00/10
    Shipping & packaging: Rating 3.75/10 3.75/10
    Customer service: Rating 3.48/10 3.48/10
    Return/Replacement policy: Rating 3.19/10 3.19/10

1,016 Customer Reviews

Rating 8/10
4/5
modified review posted

"The ordering was fine, but I have not received the order yet."


Rating 10/10
5/5
modified review posted

"I was having trouble locating a certain washer and dryer I wanted to purchase....all stores or online stores couldn't guarantee delivery for at least 30 to 60 days. I purchased the pair online with Home Depot and it was delivered to a nearby store within 4 days! Communication was great along the way. We opted to pick them up ourselves and the team was very helpful onsite with checking the merchandise and loading onto our truck. I am very satisfied with the experience!"


Rating 2/10
1/5
modified review posted

"No fault of Home Depot unless you count the fact they hired the trucking co. that took over a week longer than they said to deliver the part AFTER they told me it had been sitting on their dock for a week !!!
"


Rating 4/10
2/5
modified review posted

"Called 800# and asked if same price in store said yes , got there and no
Had to go home and do thru website
"


Rating 10/10
5/5
modified review posted

"Easy to order online. Very quick delivery."


Rating 10/10
5/5
modified review posted

"The order process was smooth and the delivery was quick and on time."


Rating 10/10
5/5
modified review posted

"Fast, traceable order. Order arrived on time and had no problems picking it up from local store."


Rating 10/10
5/5
modified review posted

"Order was delivered quickly."


Rating 10/10
5/5
modified review posted

"They shipped it out right away and we received our order before they said we would. Thank you"


Rating 10/10
5/5
modified review posted

"great job ******************************************************************************************"


Rating 10/10
5/5
modified review posted

"Easy to navigate website. quick shipment to store. Competitive pricing"


Rating 10/10
5/5
modified review posted

"price was good and the delivery was fast .first time i order any thing on line ,won't be the last."


Rating 10/10
5/5
modified review posted

"My order was quick and easy. Delivery was ahead of schedule. What more could you ask for."


Rating 10/10
5/5
modified review posted

"Order was complete and delivered on time. Both e-mail & text notifications let me know the delivery was available for pickup."


Rating 10/10
5/5
modified review posted

"I commend Dina (Flooring) and Kristina (Supervisor) on professionalism, kindness and patience dealing with me as I was a rather difficult customer to deal with (due to age-related forgetfulness). Give them a raise, they well deserve it!!
order date 3/11, subsequent cancellation causing restocking, then reordering same item.
"


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Home Depot is a Merchant Member! Learn more

Home Depot is a merchant member
Home Depot participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,840 merchant members.