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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Home Depot Home Depot Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.43/10 5.43/10
    Chance of future purchase: Rating 4.94/10 4.94/10
    Shipping & packaging: Rating 4.31/10 4.31/10
    Customer service: Rating 4.10/10 4.10/10
    Return/Replacement policy: Rating 3.17/10 3.17/10

1,911 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"It arrived earlier than I expected. The description was exactly what I wanted and fit my needs. I was very happy and glad I chose Home Depot."


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Verified Customer
Rating 10/10
5/5

"Excellent delivery timing and home depot service"


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Verified Customer
Rating 10/10
5/5

"It was fast ordering, and received the order on time. Thank you. "


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Verified Customer
Rating 4/10
2/5

"Sometimes it is like going back in time with the HD.
You start by going to HD web site to look for a product, then you click on a link to go to the vendor web site to do the order, then you have to go back to HD web site to place order and pay, The HD web site is not the greatest to get around on. I cannot believe that the process can't be more simple.
"


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Verified Customer
Rating 10/10
5/5

"The Home Depot salespeople were courteous and efficient. We especially liked their delivery; They had a lift to unload the tractor and were careful handling the crate. (unlike a previous experience with Sears when the tractor was dropped off the end of the truck resulting in a bent axle)."


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Verified Customer
Rating 10/10
5/5

"While the delivery time moved several times and the product was actually delivered earlier than the last notice indicated, I was very satisfied."


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Verified Customer
Rating 10/10
5/5

"Ordering went smoothly and product arrived even before I expected. Would certainly order from Home Depot on line again."


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Verified Customer
Rating 10/10
5/5

"Was very impressed. Ordered on Monday, delivered on Wednesday. Box was wet but merchandise was not affected."


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Verified Customer
Rating 10/10
5/5

"Unfortunately the color did not match what I was looking for"


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Verified Customer
Rating 2/10
1/5

"I still have not received the package....... supposed to be here 6/29...... 7/1 still no package and yet you send me an email to see if my delivery was satisfactory!!!!!!!!

right hand???? left hand???????
"


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Verified Customer
Rating 2/10
1/5

"I went to my local Bangor Maine store to purchase pond pump replacement filters. The employee there said they no longer carried them in the store. I went on line and made my purchase, placing my zip code in the appropriate location. I received a notification that my order was in but didn't realize it went to the Augusta, Maine store, 60 miles away. I went to the Bangor store to be told it was in Augusta. The clerk at the Bangor store called Augusta and they are shipping it to the bangor store, which will require me to go to the Bangor store again. "


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Verified Customer
Rating 10/10
5/5

"Great store. Great sales help, especially Michael Rough from flooring. "


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Verified Customer
Rating 10/10
5/5

"I love thus floor mop. I bought IT a year ago at Home Depot. the Best mop EVER!!! UNfortunately it is no longer available at the store. very unfortunate. I decided to see if I could find it on line....so so happy to find it at my front door today. No other mop compares. Excellent for grout and tile floors. Hope Lysol keeps manufacturing and wish home depot would continue to carry at their stores. Perfect for home use. Thank you. Patricia"


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Verified Customer
Rating 10/10
5/5

"I am pleased and it was delivered by date stated on my order."


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Verified Customer
Rating 10/10
5/5

"Got what I wanted and got it on time. All went as expected."


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Home Depot is a merchant member
Home Depot participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.