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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.80/10 3.80/10
    Chance of future purchase: Rating 1.44/10 1.44/10
    Shipping & packaging: Rating 1.70/10 1.70/10
    Customer service: Rating 2.10/10 2.10/10
    Return/Replacement policy: Rating 2.33/10 2.33/10

303 Customer Reviews

Rating 10/10
5/5
modified review posted

"online works well. good costomer service"


Rating 10/10
5/5
modified review posted

"PRODUCT RECIEVED FAST AND EXACTLY WHAT I NWANTED"


Rating 10/10
5/5
modified review posted

"I had a good experience, finding the stuff I was looking for was very easy."


Rating 10/10
5/5
modified review posted

"Easy to order on line, easy pickup and timely service."


Rating 10/10
5/5
modified review posted

"Shipment arrived ahead of schedule and in good condition.
Thank you.
"


Rating 6/10
3/5
modified review posted

"The casters I ordered came quickly, however they had no inserts and I had to go out buy a few. I looked again online and Lowes has the same casters in a two pack for the same price each and they come with the inserts.

Also I have a real problem being hassled upon exiting or entering your store by solar salesmen. I have been deluged by phone calls for the last three months by solar solicitors and I am sick of it. If you choose to have third party pesterers they should be seated at a desk with a sign that reads "if you would like to know more about solar etc. etc. ask me."
"


Rating 4/10
2/5
modified review posted

"The item I ordered was not the right size, and there was no way I could tell from the description or product details. So I had to return it."


Rating 2/10
1/5
modified review posted

"Every time I come to this location I am more disappointed. Their customer service is lacking, they apparently close early, or they don't have signs when they lock the front doors, and they never have enough cashiers."


Rating 10/10
5/5
modified review posted

"It was sitting on my front porch. Glad I was home to get it. It was delivered as is. Glad I have honest neighbors!"


Rating 10/10
5/5
modified review posted

"Recently had to return large items purchased in error by co-worker. The HD Customer Service was very helpful. The items were ordered on-line with home delivery. All I had to do was take the items to the Zachary Home Depot and they credited me right away!. No problems....very pleasant and helpful! Thanks for making it a painless return. "

+ Read user comments

Rating 10/10
5/5
modified review posted

"I purchased online so, I didn't have contact with anyone but the online site was great. I found what I needed easy."


Rating 10/10
5/5
modified review posted

"I wasn't home for the delivery. but they were delivered on time and in good shape. "


Rating 10/10
5/5
modified review posted

"Good experience.................."


Rating 2/10
1/5
modified review posted

"wrong part number / wrong picture on internet - waited a week for delivery - had to return item to the store - got a tub spout - wanted shower extension"


Rating 8/10
4/5
modified review posted

"My order was received but first sent to wronge store (different state)"


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