We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.24/10 4.24/10
    Chance of future purchase: Rating 2.31/10 2.31/10
    Shipping & packaging: Rating 1.80/10 1.80/10
    Customer service: Rating 2.29/10 2.29/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

423 Customer Reviews

Rating 6/10
3/5
modified review posted

"Seems every time go to online pickup at store the computer is slow or cant get something to print. Or they cant find the orders on the shelves right away. Mostly takes too much time."


Rating 10/10
5/5
modified review posted

"service fast and early and exact."


Rating 2/10
1/5
modified review posted

"Installer for toilet, is a scam. in addition to quoted price, he wanted $59 more for going up 9 stairs! I'm cancelling him right now. He's Fast water heater. I'm trying to get a credit for the price I already paid for his "services""


Rating 10/10
5/5
modified review posted

"my order was at customer service when I got there"


Rating 8/10
4/5
modified review posted

"We had a hard time finding the correct part since our power washer serial number was out dated. We contacted the customer ser vice number, they weren't much help. We wanted to sent a picture of the part, But they said they didn't do that kinda service that way."


Rating 10/10
5/5
modified review posted

"Everything went so smooth. Fast delivery schedule. The delivery guys were to my house at the specified time. Worked carefully to bring in the new appliance. Set up was done very professionally and fast....
Awesome experience. ..
"


Rating 10/10
5/5
modified review posted

"easy to order and quick to pick up."


Rating 10/10
5/5
modified review posted

"Pleasantly surprised that two separate orders arrived together, ahead of schedule. We assembled all pieces and are enjoying our new patio furniture. "


Rating 10/10
5/5
modified review posted

"quick delivery, and great service "


Rating 2/10
1/5
modified review posted

"They just shipped it yesterday as they forgot to ship the glider a week ago. Not happy with the service."


Rating 10/10
5/5
modified review posted

"FedEx delivered one day early and I am told everything was packaged ok and arrived in good condition. Thanks HD."


Rating 10/10
5/5
modified review posted

"great service all the way around they even put it in my car and tied down my trunk Thank You Home Depot"


Rating 4/10
2/5
modified review posted

"It took two (2) days for the order to be ready, it took over an hour to check out, and there was only 8 items out of 10. This is exactly the reason I will NOT be using this service again. The rude clerks are one thing, I can just grab what I need and go because they certinely no help, but to go to the trouble of looking it up on line, waiting for it when it was supposed to be in stock, and then not getting it anyway was more than I could stand"


Rating 10/10
5/5
modified review posted

"Everything went as planned, delivery was quick, and I am very happy with the product."


Rating 6/10
3/5
modified review posted

"Haven't received the product yet. Would like to be able to track the progress of the shipping, but wasn't able to."


Home Depot is a Merchant Member! Learn more

Home Depot is a merchant member
Home Depot participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,861 merchant members.