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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.00/10 4.00/10
    Chance of future purchase: Rating 2.14/10 2.14/10
    Shipping & packaging: Rating 1.76/10 1.76/10
    Customer service: Rating 2.12/10 2.12/10
    Return/Replacement policy: Rating 2.22/10 2.22/10

414 Customer Reviews

Rating 2/10
1/5
modified review posted

"They just shipped it yesterday as they forgot to ship the glider a week ago. Not happy with the service."


Rating 10/10
5/5
modified review posted

"FedEx delivered one day early and I am told everything was packaged ok and arrived in good condition. Thanks HD."


Rating 10/10
5/5
modified review posted

"great service all the way around they even put it in my car and tied down my trunk Thank You Home Depot"


Rating 4/10
2/5
modified review posted

"It took two (2) days for the order to be ready, it took over an hour to check out, and there was only 8 items out of 10. This is exactly the reason I will NOT be using this service again. The rude clerks are one thing, I can just grab what I need and go because they certinely no help, but to go to the trouble of looking it up on line, waiting for it when it was supposed to be in stock, and then not getting it anyway was more than I could stand"


Rating 10/10
5/5
modified review posted

"Everything went as planned, delivery was quick, and I am very happy with the product."


Rating 6/10
3/5
modified review posted

"Haven't received the product yet. Would like to be able to track the progress of the shipping, but wasn't able to."


Rating 10/10
5/5
modified review posted

"Quick, no cost delivery. Good looking product, after hours of research"


Rating 8/10
4/5
modified review posted

"I love the store pick up after order online, used twice around Christmas last year. its placed at front of store and the items are already there so no waiting for them to go find your items. The final piece is store service and more than once I have used this option and the employees at the service desk do not want to help, they avoid even making eye contact. I walked up with two plastic containers that I planned to put in my cart when I found my husband and the women at counter told me to wait while she finished helping an employee that was on the phone then referred me to the cashier station. When I told her I had a pick up she did not talk to me but instead asked a guy behind her to help me. Its pretty much like saying " you are bothering me". The gentlemen that helped me was good but once you've been passed over and feel in the way he could have been better. Transactional is a good way to describe my experience on 10/19 during pick up."


Rating 10/10
5/5
modified review posted

"Very Pleased with my order and service.."


Rating 2/10
1/5
modified review posted

"I had a very bad experience with Home Depot. The long story is...I ordered and paid for my flooring project in early August, then after receiving the laminated flooring in their warehouse, Home Depot forgot to schedule the installation, until I had to remind them about the installation. They then scheduled it for mid-October. They told me when ordering that the latest time for installation would be in 3 weeks, but really I got my installation after 3 months, and this wasn't due to a hold up in their warehouse. Finally, when the installation date came up, my contractor said the flooring provided was terrible. The seams were uneven and overall a bad brand. I had to go back to the store and get new flooring and while there didn't expect the service I would have wanted for a customer who had to first them to schedule the installation, waiting 3 months for that process, and then come back to the store because the flooring was bad and select a new one. This experience with Home Depot was my first experience and definitely will be my final one. "


Rating 10/10
5/5
modified review posted

"All sales associates and checkout clerks very helpfull"


Rating 10/10
5/5
modified review posted

"The Customer service person was friendly and polite. I received my on-line order quickly."


Rating 4/10
2/5
modified review posted

"My experience would have been good except after giving me my total and I put in my credit card number you charged tax. I think we should pay our state tax on things from the internet; however, it should have been completely totaled with tax before I gave my credit card number."


Rating 10/10
5/5
modified review posted

"Always get great service from Home Depot!! On line or in store. Great experance . Great service

"


Rating 10/10
5/5
modified review posted

"Buying the product on line was easy and everything worked according to the order"


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