We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Home Depot Home Depot Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.26/10 5.26/10
    Chance of future purchase: Rating 4.44/10 4.44/10
    Shipping & packaging: Rating 3.47/10 3.47/10
    Customer service: Rating 3.13/10 3.13/10
    Return/Replacement policy: Rating 2.31/10 2.31/10

1,505 Customer Reviews

Rating 10/10
5/5
modified review posted

"Purchased, delivered & installed within 2 days. Old hauled away, excellent service from beginning to end."


Rating 8/10
4/5
modified review posted

"Home Depot delivered on time."


Rating 4/10
2/5
modified review posted

"FThe process was top notch best rating, but they had the item in stock AND for a much lower price $100 +. So they made me wait when I could have had it immediately which upset me. If I had not decided to look it would have cost me big. Shame on Home Depot. If I look online I expect them tell me it is in the store OR show me their best price available near me."


Rating 10/10
5/5
modified review posted

"Pit up was quick convenient and fast."


Rating 10/10
5/5
modified review posted

"The order arrived on time."


Rating 10/10
5/5
modified review posted

"very happy with my purchase"


Rating 2/10
1/5
modified review posted

"Simple answer: Insufficient packaging.
Products were shipped in a single box with no dunnage. During UPS shipping, the contents were able to freely smash into each other. The solid fertilizer sticks have been broken and some of the plastic packages containing the fertilizer sticks ruptured. I could have purchased at a store and dropped the package and not received this level damage.

Expect this to be the last time I purchase online from a Home Depot affiliate, maybe even the last time online from Home Depot.
"


Rating 8/10
4/5
modified review posted

"everything was good until they could not get a stock person to locate and bring the item to me."


Rating 6/10
3/5
modified review posted

"When I received this email I assumed my order was in so I went to the store and they told me that my order has not come in yet?"


Rating 10/10
5/5
modified review posted

"Ordering was easily completed and delivery was prompt."


Rating 10/10
5/5
modified review posted

"Customer service was EXCELLENT when I picked up my order.....could not have been more helpful....counter people and the 2 young guys who helped me load my car!!! Totally thrilled!!!"


Rating 10/10
5/5
modified review posted

"Arrived quickly and was advertised. Website is easy to navigate and find information, and easy to go through the checkout process."


Rating 8/10
4/5
modified review posted

"everything was great except delivery truck (Averitt) dripped oil on my new tinted concrete driveway"


Rating 10/10
5/5
modified review posted

"very pleased that there was no waiting at the Hooksett, NH store but not happy about the 30 minute wait at your Manchester, NH store!"


Rating 6/10
3/5
modified review posted

"As of this writing, I have not received the items that I ordered on line.

Respectfully,

Cherri
"


Ratings Calculation Change


Share Home Depot's store rating

Home Depot is a Merchant Member! Learn more

Home Depot is a merchant member
Home Depot participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.