Greg was the salesperson who helped with my recent order . I purchased a Smsung 46" Led series 8000 tv and he bent over backwards helping me get my order set up and getting my shipping at the most reasonable rates. My TV arrived in perfect condition and I have nothing but praise for Greg and the company. He also called today to confirm safe delivery and made certain everything was as it should be. Great company--will order from this company every time possible!

This review was modified by its author, raucutt, on 1/27/10 8:17 PM.

Homegoodz is a great store to deal with. No only did I get the best price anywhere on our fridge, they shipped it out quickly with no sales tax and no shipping charges. Their customer service department is great to deal with. I will shop here for any future appliance!

I was extremely pleased with the purchase price, shipping service and follow-up after the sale and arrival.  
I had shopped around and no one had a better price for this particular model, brand new Sony.  
The shiping exceeded our expectations in promptness and ability to easily schedule the home delivery. This carrier was great.  
One small "Bonus" item was missing, but a quick call prompted a equally fast response and the item was soon on our doorstep.  
We have enjoyed our purchase and found the long distance shopping experience to be very pleasant.  
In fact, I recommended HomeGoodz to a houseguest who was shopping for a new LCDTV.  
Keep up the good work. You are definetly on my radar for my next electronic purchase.

This review was modified by its author, LDFox, on 1/13/10 8:36 PM.

It was very easy to place my order with Bobby. he was very professional, friendly and helpful. I will work with HD again in the future.

I was a little wary about this company after reading some of the previous reviews--and I did not hide this from them.  
 
The representative I talked to, John, delivered on every point he promised. The Toshiba TV I ordered was shipped the day I placed my order, and arrived 2 days early, including the upgraded bonus gift.  
 
Just keep in mind that this is a vast country, and what is called "constructive criticism" in New York is called "yelling" in the South.  
 
Would not hesitate shopping with them again.

BUYER BEWARE, THIS COMPANY IS BOGUS: Ordered a Samsung 58" HDTV on Dec. 26. Website said available, ships 24-48 hrs. Three weeks later no shipping. Called 5 times and got run-around i.e. "will be shipped Monday with tracking number etc. NEVER HAPPENED. Cancelled order. That was only thing they responded to, I believe because I opted for free shipping and didn't go for any upgrades. They may have many "satisfied customers" but I think this is probably bogus.  
 
Addendum to above: I was called after my cancellation which was prompt and an agent explained that the reason they had trouble shipping the 58" Samsung plasma was because they have a 70% breakage rate at destination and this affects their ability to ship. I told the agent it would have been nice to be informed of that in the begining as I would have bought the TV locally whereupon he advised that would be a good idea. He did offer to send me a free cable package which I appreciate however since I have all required cables, I declined. My recommendation in dealing with Homegoodz, particularly regarding plasma TVs is to talk directly to an agent before ordering online.

This review was modified by its author, dmweyand, on 1/12/10 9:44 PM.

This has been great service.. Outstanding customer service.. Thank YOU. Poppi is the best

I just wanted to give you some feedback on your service, IT WAS FANTASTIC:) I ordered my television on the 4th of January and received it on the 8th. I could not believe how quickly it got here. Your website said 7-14 days for delivery by freight so imagine my surprise when it got here in 4 days. Especially since I have no place to put it. I am in the process of preparing a place for it now and thought I would have plenty of time to get it done. Right now all I can do is sit and look at it's powerless body in the floor until I'm done. I will be telling everyone I know about your website. You price on the item was also great, It was the best on the net. I know when I order anything else on-line, you can bet the first place I will look is Homegoodz.com. Again, thanks for the great service.  
ONE VERY SATISFIED CUSTOMER,  
Karl Harris

We bought a diswasher and it's great! Great price, service, and delivery. Easy to contact by phone - and speak with a real person. I would buy again from this merchant. Thank you!!

I was a bit nervous buying a LCD TV over the Internet and sending a Postal Money Order for payment. The TV had to be shipped from New York to California. There was a "time frame" after the store had received my Money Order that I did not hear from them in reference to shipping my TV. I found the lack of communication a bit stressful. I ended up calling the store because I was not getting any E-mail replies when I would ask about the "shipping". Finally, The TV got shipped to California and was sitting at the truck company's locked up bay. The shipping company was having a Hissy Fit about delivering the TV to my Area,(Rural mountain town). I oppted to go and pick up the TV from the trucking company. The TV was received in an undamaged box and was taken well care of. It was a great buy for this "refurbished" TV by Sharp. I still feel that I got my money's worth but the communication between customer and merchant needs a definite improvement. It's not fun to be left wondering? has it shipped? where is it? what's going on? No answers...I don't think I'll buy a TV using the internet again. not worth all the worry.

Hey, I recently placed an order with Homegoodz, I was looking for this camera for a while but it was so expensive everywhere and wasnt available, I finally came across Homegoodz where I found it and at a great price. I spoke to a representative named Mark and he promised me that I would get it before the holidays and I got it exactly as promised. my experience with homegoodz was great and it was a very smooth transaction.  
 
Thanks Homegoodz, and until next time

HomeGoodz had the best price for my microwave 1.e. GE Spacesaver. My old one kicked the bucket so we upgraded to stainless. HomeGoodz also had great shipping. Good prices and great shipping. What else could a consumer ask for oh and great customer service. Thanks HomeGoodz and thanks Adam.

You be the judge:  
 
HomeGoodz has offered a cash settlement of $500 or a $1,000 credit against a new TV. I had paid $2,368, including an extended three year warranty, for a 58" Samsung Plasma TV. TV shipped free with D. B. Schenker and was received with concealed defects.  
 
Still working with Samsung, but it doesn't look like that is going well since they do not warranty "concealed damage". There are two layers of glass on the screen. The front piece is OK. But the piece behind it is cracked. How could that happen? As far as unpacking the TV in my home is concerned:  
 
"On Dec. 25, 2009, (my wife's Christmas present) I cut the two shipping-bands and I cut the packing tape on the top of the box and carefully removed the packing material surrounding the TV. The four latches holding the top section of the box to the bottom were released. We removed the box top. My two son-in-laws lifted the TV onto the floor from the box "bottom". I served as a third person to lift the plastic cover off the TV and the two Styrofoam blocks from the bottom of the TV as it was held up. The whole process was done with the utmost care. The TV is very thin at 1.1 inches thick. The TV was plugged in. Immediately the six of us noticed the loud buzz. There was no picture, so we put batteries in the new remote and tried to control the TV. After about 5 minutes, my son-in-law noticed small cracks within the TV behind the front piece of glass. So we powered the TV down."  
 
HomeGoodz' $500 offer will not cover the cost of repair, which could exceed $2,000. Repair is not a viable option.  
 
Also bought a Sony Blu-Ray Player. It arrived via FedEx. It was not double-boxed. Shipping label was affixed directly to Sony box.  
 
The Sales Agent, Mark, was courteous and helpful. The Claims Manager, Andy was courteous and apologetic, but his supervisors do not understand the value of customer care and service.  
 
I am still pursuing resolution of this unfortunate situation.  
 
The most upsetting issue with this entire event is that HomeGoodz had tried to make me believe this was my fault. Worse, other consumers, with less determination and available time than I have, might allow HomeGoodz to succeed with that policy. When business transactions are conducted between honest people, the outcome of those transactions should end up in a fair and equitable status. I have always lived by these reasonable expectations and will continue to do so.

This review was modified by its author, frankpc, on 1/8/10 3:58 PM.

THEY AT HOME GOODZ WERE VERY HELPFULL AND THE TV IS GREAT

This order was my latest with HomeGoodz.com. As always, I am very satisfied with the products, services, and staff at HomeGoodz.com.  
 
In my HOME, their GOODZ, are the best.