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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 245 Belmont Dr Somerset, NJ 08873
    • Contact: info@homeclick.com
    • Phone: 888-837-5313
    • Customer Support: n/a
    • Business Hours: 8am - 12am EST Mon-Fri 9am - 9pm EST Sat-Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.93/10 7.93/10
    Chance of future purchase: Rating 7.96/10 7.96/10
    Shipping & packaging: Rating 7.57/10 7.57/10
    Customer service: Rating 7.68/10 7.68/10
    Return/Replacement policy: Rating 6.36/10 6.36/10

754 Customer Reviews

Rating 10/10
5/5
modified review posted

"Best on line shopping experience ever."


Rating 10/10
5/5
modified review posted

"Placed order today for a recliner. The price is $50 less than the best price I've seen anywhere else for the exact same recliner. That makes it almost a steal for the item. No shipping and no tax make it even more of a steal! Ok, so it will be delivered curbside, but the next up in price ($50 more) they weren't taking upstairs in my house to the room I wanted, anyway. I hope I'm as happy with the delivery time and the actual recliner. So far so good :-)"


Rating 2/10
1/5
modified review posted

"This would have been a good transaction except for the delivery, which hasn't happened for a FULL MONTH. The trucking subcontractor is the most frustrating company I've dealt with in a long time. A full month for an Internet order???!!!"


Rating 8/10
4/5
modified review posted

"Follow up on my negative review previously posted: Customer service later contacted me and provided Wow level service to make up for the two previously ignored emails. They quickly arranged to fedex out a replacement crystal from the manufacturer so that i would not need to return the fixture. They were also transparent about the glitches i had previously experienced in customer service, identified the problem internally and acted to remedy. I would now shop there again. "


Rating 10/10
5/5
modified review posted

"I first tried to get my chapman lamp from decor designs unlimited-never do business with them. I purchased my lamp and I was told I would receive it within 2 weeks-they kept changing the delivery date without notifying me but took all of my money up front. Three months later-I had it and asked them to cancel the order-I am still fighting that battle with my credit card company.

Homeclick could not have been more wonderful. They had great discounts, extremely fast shipping and kept me in the know the entire time. I love homeclick and my lamp and I now know where all of my futures purchases will come from. Thank you homeclick!
"


Rating 6/10
3/5
modified review posted

"Well the order arrived without any broken or missing parts. I did notice that the crystal has a ghostly hazy look that i'm hoping a good wash will bring back to crystal clarity. Also several of the pieces have small imperfection like air bubbles and nicks. I've bought this brand before from a department store and they were perfect, which leads me to believe that these pieces are irregular. Nevertheless they were a good price and i will be keeping them to add to my collection."


Rating 10/10
5/5
modified review posted

"Purchased two Boca Rattan Biscayne Swivel Rockers in Royal Oak and one Boca Rattan Biscayne Bound Side Table. The table and chairs are beautiful and better than the pictures. So happy with the quality and detail. Base of the chairs and the back have rattan weaving that is stunning and the same base is on the table. Highly recommend for anyone with casual decor."


Rating 10/10
5/5
modified review posted

"completely satisfied, will order from Home Click again."


Rating 10/10
5/5
modified review posted

"All four sinks arrived in great shape. And I think a day or two early."


Rating 8/10
4/5
modified review posted

"Great stuff, but the customer services never answer me (2 emails!).
Never gave me a tracking number to follow my packages (3).
Even, delivery by FEDEX (they get always tracking #)

"


Rating 10/10
5/5
modified review posted

"Thanks for the good service. Exactly the right product, and fast."


Rating 2/10
1/5
modified review posted

"The crystal hat pendant was not packed well for shipment. Three crystals came off of double hooks and were loose in packing material or box. One was badly cracked. I contacted HomeClick not once but twice and did not get a reply to either inquiry. it doesn't seem they respond once a sale has been made. Interestingly, the email for this survey indicated that if I was satisfied with my purchase i should respond to the survey. (Others should stay quiet!)"


Rating 10/10
5/5
modified review posted

"Homeclick provided first class customer service for the merchandise I ordered. I appreciated your promptness and thoroughness in confirmation of my order; maintaining contact throughout the ordering process; ease of tracking my order; and professional packaging of the merchandise for shipment . Other mail order companies could learn a thing or two from Homeclick."


Rating 10/10
5/5
modified review posted

"We'd never heard of HomeClick before we bought our toilet from them. But our toilet options were very limited by the cramped space in our powder room (27" depth, maximum), and HomeClick offered the best price for the compact model we decided on (a Toto Drake CST743S). I was not impressed by their prices for other products, as I found it difficult to find an acceptable $8 filler item to qualify for free shipping. Gave up and ordered a Toto SoftClose toilet seat too (for $7 more than on Amazon).

I don't remember ever seeing a delivery estimate, but I got the shipping confirmation within 2 days, as promised, and received the packages on the day after that. The packaging for the toilet parts was very thorough, with the bowl double-boxed with padding in between. Very impressed by the care put into the packaging, whether it was due to Toto or HomeClick. No damage at all, and the install went well.
"


Rating 10/10
5/5
modified review posted

"Excellent service! The customer service manager Spencer was very helpful. He resolved every issue very fast and even expedited our order."


HomeClick is a Merchant Member! Learn more

HomeClick is a merchant member
HomeClick participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,864 merchant members.