
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
posted Apr-18-2012
posted May-18-2012 “Thanks for the feedback. The seal on both windlasses were not defective per the manufacturer. The manufacturer changed the design of the seal which the customer did not like. We did issue a full refund and work with the customer to resolve this issue. I apologize for any inconvenience.”
"Extremely satisfied with my first order. Every step was orderly, from placing the order with Ray to delivery. Already preparing to make additional purchases very soon."