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hodgesmarine.com

Automotive

Rating 8.82/10 17 reviews
(88 lifetime reviews)

8.82/100 (6-month rating)
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Hodges Marine Electronics is a merchant member
Hodges Marine Electronics participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (88)

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Rating 10/10 5/5
modified review posted Apr-30-2012

"Extremely satisfied with my first order. Every step was orderly, from placing the order with Ray to delivery. Already preparing to make additional purchases very soon."

Rating 10/10 5/5
modified review posted Apr-30-2012

""Re"seller was priced appropriately and didn't overcharge for shipping. Product was delivered promptly and met advertised descriptions."

Rating 10/10 5/5
modified review posted Apr-19-2012

"Excellent ! everything went smooth and product was delivered fast. will use again"

Rating 10/10 5/5
modified review posted Apr-19-2012

"I shop for price and consistently find the lowest price at Hodges, with no sacrifice to quality or service. Will definitely shop here often."

Rating 2/10 1/5
modified review posted Apr-18-2012

"This is the worst online purchase I have ever made. A $750 item that is defective cost me $50 to ship back the first time, and they sent me a defective item for a second time. THEY DO NOT PAY RETURN SHIPPING!!! To return something you need to fill out a form and wait for a response, REALLY? NO RETURN SHIPPING LABEL ON A DEFECTIVE ITEM, REALLY? I received the Item on Friday and I had to wait till Monday (because they are not open on the weekend) to call customer service, only to find out that there is no customer service other than an email address that takes forever to get a response. If you call the customer support number you will not be able to speak to a customer service rep or manager, they tell you that they are an internet based company and the only customer support is the email address... I BET THEY TAKE YOUR PAYMENT OVER THE PHONE!!! I could have purchased this item locally for $800.... and I should have. I'm already into this transaction for $800 and I still need to ship this item back, most likely at my cost. There is still no resolution and I still have a boat that is disassembled and costing me money daily. BUYER BEWARE!!! I HOPE SOMEONE READS THIS AND MOVES ON TO THE NEXT WEBSITE!!!!! The Better Business bureau will be getting a call and my credit card company is already working on a dispute. I called the manufacturer and I spoke to a very helpful service rep. and he is working on it as well.... DO NOT WALK, RUN AWAY FROM THIS COMPANY. If there is a problem, and there will be, it'll be at your cost!"

modified review posted May-18-2012

HodgesMarine, Hodges Marine Electronics rep has responded

“Thanks for the feedback. The seal on both windlasses were not defective per the manufacturer. The manufacturer changed the design of the seal which the customer did not like. We did issue a full refund and work with the customer to resolve this issue. I apologize for any inconvenience.”

Rating 10/10 5/5
modified review posted Apr-13-2012

"My order/shipment/installation/operation all went flawlessly and after a couple of months of use I am very satisfied with my decision to buy my Lowrance depthfinder from Hodges. I will do business with them again!"

modified review This review was modified by mkdvs47 on April 13 2012 02:15:34 PM
Rating 10/10 5/5
modified review posted Apr-09-2012

"Excellent price and service!!"

Rating 10/10 5/5
modified review posted Apr-05-2012

"Fast turn around time, would purchase from them again."

Rating 10/10 5/5
modified review posted Apr-03-2012

"I couldn't be happier with the order I placed with Hodges Marine. They had the best price including shipping, the order process was easy and reliable, and they obviously shipped immediately because I received the order even faster than expected (within just a few days, in spite of the order needing to travel from coast to coast). I will definitely order from them again when I need items they can supply."

Rating 10/10 5/5
modified review posted Mar-27-2012

"Found Hodges Marine website on line and was surprised to find the radio I had been looking for at a very good price. I decided to order it and was very pleased with the quick order shipment and the quality of the merchandise."

 
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