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  • Hobbylinc
    • Address: 123 Merchants Park Dr
    • Contact: hobbylincsupport@hobbylinc.com
    • Phone: 706-654-0196
    • Customer Support: 706-654-0196
    • Business Hours: 8am - 5pm EST M-F
    • Fax: 706-654-2518

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.08/10 7.08/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 4.58/10 4.58/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

134 Customer Reviews

Rating 10/10
5/5

"I have come to really appreciate it when a company gets GOOD service right. Hobby Linc has, on several occasions, proved to be more then able to consistently offer great products and even better great customer service. They make conducting business with them both hassle and worry free."

This review was modified by Jegisx on June 27 2015 07:33:24 PM


Rating 2/10
1/5
ResellerRatings.com TOP REVIEWER!

"I will never order from Hobbylinc again until they either abandon FedEx "Smart"post or at least give customers an up-front option to OPT OUT of that insane "service." While most online merchants deliver within two to seven business days, I've been awaiting my most recent Hobbylinc order for nearly two weeks, and it is now languishing at our local post office, and I'm being told to "be patient" for another couple of days. It's bad enough that Hobbylinc took four days to "process" this order before shipping, but using SmartPost just adds further insult to injury."


Rating 10/10
5/5

"Super fast shipping very reasonable prices and great communication. Will definitely shop here again."

This review was modified by pumpkin2002a on May 15 2015 01:16:04 AM

Rating 10/10
5/5

"Reliable and cost effective. I order from Hobbylinc since several years now, and so far they did not disappoint me."


Rating 2/10
1/5

"Horrible service. Takes them 2 to 3 days just to process an order before they even ship it. Twice now their web site shows the item as in stock. After I placed my most recent order. I receive an email indicating one of the items was out stock and would no longer be available. Yet, I was charged for the item. Because no phone number was available on their web site, I sent an email to make sure my charge card would be credited. Ten hours later, no response!! "

This review was modified by rrhobby on February 06 2015 03:54:18 PM

Rating 2/10
1/5

"Purchased large quantity of goods, paid for 2-day shipping. Shipment divided into three packages. One package shipped USPS expedited, Two packages shipped 7-day Fedex Smartpost. I asked the merchant why they'd elected to ship via slow method and received no response from them. The business ripped me off for the shipping charges and delivered poor service"

This review was modified by stiles-t on January 15 2015 08:58:35 AM

Rating 10/10
5/5

"Very impressed with the service I received from Hobbylinc. My order arrived in a timely manner correct as ordered. I received it the next day after it was shipped."

This review was modified by modelnut on June 12 2014 02:03:46 PM

Rating 10/10
5/5

"As an avid modeler I have ordered hundreds of kits over the past 12 years from all of your major hobby sites. I have found that Hobbylinc has been the most efficient in many ways, there shipping is faster, there prices are better, there selection is the best. There web site is easy to maneuver and customer service is quick to respond. I highly recommend them above the other web sites."

This review was modified by yatyas4 on May 12 2014 06:56:57 AM

Rating 4/10
2/5

"Placed an order on a Wednesday 4/30 and looked and the order wasn't supposed to ship until Monday 5/5. Sent them an inquiry email. It follows with their response:

As listed online all orders take two to three business days to ship from
our warehouse. Our goal is to provide the largest selection of items at
the lowest prices possible, rather than be the fastest shipper of
items. Most all of our orders are delivered within a week of order
placement. Ill go ahead and cancel your order.
Thank you for your interest in Hobbylinc.com.
Hobbylinc.com

ITEM: NRY10923

I ordered this on 4/30 and noticed that it isn't supposed to ship out until 5/5. Why is that? If that's the case I can cancel this order and get one on eBay that will get here before this one even ships.

They did in fact cancel my order, which worked out for me. I found the same item cheaper at 3000toys.com and received it on Monday 5/5 the day the other was supposed to ship.
"


Rating 10/10
5/5

"I searched all over the web for hobby building supplies and tools and Hobbylinc had the most complete selection by far with a significantly lower price point. I live in Canada but found their shipping rates using USPS to be surprising low and also included easy tracking with a simple click of the mouse. My order included 30 items which were received as a complete order within two weeks from time of purchase. You cannot go wrong ordering from Hobblinc, I will definitely do business with them again. "

This review was modified by jsfpilot on April 24 2014 04:05:18 PM

Rating 10/10
5/5

"HOBBYLINC.COM WAS VERY GOOD WITH SENDING OUT MY ORDER EVERYTHING WAS IN VERY GOOD CONDITION AND I WILL ORDER MORE FROM HOBBYLINC.COM AGAIN VERY HAPPY
DAVID FLETCHER CATONSVILLE MD
"

This review was modified by WMZQ on February 14 2014 05:40:02 AM

Rating 10/10
5/5

"Excellent selection and prices and extremely fast shipping.

Perfect for school or youth groups who want to buy large amounts and save lots of money. Perfect for TARC teams. And also perfect for individuals who simply use lots of model rocket products.
"


Rating 10/10
5/5

"Great products, great prices, and great service. Nuff said :)
Keith LaHue
"

This review was modified by KeithAlan on December 19 2013 06:11:05 AM

Rating 10/10
5/5

"I have ordered twice from Hobbylinc not only am I happy with this company but I have been very satisfied with the products that I have purchased from them. I have encouraged others to order from this company as well."

This review was modified by tshipman81 on December 05 2013 11:33:34 AM

Rating 2/10
1/5

"HORRIBLE CUSTOMER SERVICE !!!

Customers should be aware that, even if the product is not as described, they will :
- Have to get permission to return the item,
- Lose the shipping cost to send the item,
- Pay for the return shipping,
- Be charged 20% a restocking fee.

This is not the way to treat customers, especially for a mistake that the company made. I ordered 3/32" rods. The rods ended up being over 10% smaller in actual size.

The customer service is rude and incompetent.

I filed a BBB complaint and made a block from my CC company.
"


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