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"Wow, I was pleasantly surprised with my first order from Hobbypartz.com. After reading all the negative reviews, I ordered anyway, mainly because the price couldn't be beat, and they offered free shipping.
The items ordered were out the door in a few hours, and in UPS possession. I was also emailed the tracking within hours of ordering. Maybe I was lucky, but I like the way these guys do business. Items ordered (two chargers) were factory fresh and well packed.
After a few bad experiences with orders direct from Chinese companies, this was a welcome change."
"worst place ive delt with, my remote i bought off them has been glitching, There support system sucks you get one response a day, so dont plan on getting an answer sortly, here is my experiance:
My remote is glitching in the neutral position. I have tried three different speed controls, still the neutral glitching. I have tried to re bind the transmitter and the receiver and still no luck. Any suggestions or a return possible? I really appreciate your help thank you guys
Beau cooper User Posted on: 14 May 2012 02:09 PM this is what its doing. this is both my videos. one with a stock associated brushless system, and a novak super sport system
http://www.youtube.com/watch?v=ybf0Ghn-fUY
http://www.youtube.com/watch?v=k_Scxewfr18
Michael Raiden Tech Manager Staff Posted on: 14 May 2012 06:22 PM May I have your order number please?
Beau cooper User Posted on: 14 May 2012 08:32 PM I HAVE AN RMA NUMBER OF 1235636, I DO NOT HAVE MY ORIGINAL ORDER # I DONT KNOW IF THAT HELPS.
Beau cooper User Posted on: 14 May 2012 08:44 PM > I HAVE AN RMA NUMBER OF 1235636, I DO NOT HAVE MY ORIGINAL ORDER # I DONT KNOW IF THAT HELPS. I THINK THAT RMA NUMBER WAS FROM THE SAME ORDER.
Michael Raiden Tech Manager Staff Posted on: 15 May 2012 04:24 PM I'm sorry but this order contained a Hobbywing combo only. I do not have anything else on file regarding the radio system, sorry. What email was used to place this order?
Beau cooper User Posted on: 15 May 2012 04:51 PM It would be beaucooperhcm@msn.com... Beau Cooper
Michael Raiden Tech Manager Staff Posted on: 16 May 2012 01:23 PM Was this order back in April of last year?
Beau cooper User Posted on: 16 May 2012 01:40 PM Yes that Date sounds about right it's just been sitting in my Garage . I finally Got a brushless car and it started doing that. Doesn't seam to do it on brushed motors
Michael Raiden Tech Manager Staff Posted on: 17 May 2012 05:47 PM I'm sorry but this order is out of warranty. The only way to determine the cause is if you had another GT3B system to figure out the problem.
Beau cooper User Posted on: 17 May 2012 07:30 PM Nice answer, "buy" another piece of junk to figure out the problem with your first piece of junk.... This answer deserves negative reviews. I just wish it didn't take three days for you to tell me that.
Beau cooper User Posted on: 17 May 2012 07:33 PM Nice answer, "buy" another piece of junk to figure out the problem with your first piece of junk....This answer deserves negative reviews. I just wish it didn't take three days for you to tell me that. Not even a trouble shooting offer or anything , "let me help you trouble shoot" nothing what a great company."
"WHAT JOKE THIS COMPANY IS I ORDERED A ITEM ON MAY 2ND AND AS OF TODAY MAY 9TH MY ITEM THAT IS IN STOCK STILL IS PENDING THEY TOOK THERE MONEY AND NEVER SHIPPED . I WAS GIVEN TO DIFFERENT ORDER NUMBERS AND A TRACKING NUMBER . HAVE BEEN TOLD BY CUSTOMER SERVICE WHEN I GET AHOLD OF THEM THAT MY ORDER HAS A- SHIPPED ALREAD OR B- WILL BE SHIPPING OUT TODAY AND I WILL RECIEVE A TRACKING NUMBER ????? I WILL NEVER DO BUSSINES WITH THIS COMPANY EVER AGAIN . THEY ARE THE WORST PEOPLE TO DEAL WITH THIEVS IF YOU ASK ME . SO MUCH FOR ORDER SHIPS IN 24 HOURS AND TAKES 4-5 DAYS TO RECIEVE MOR LIKE A MONTH TO PROCESS AND A YEAR TO SHIP IT SEEMS "
"I ordered a FlySky FS-GT3B transmitter and 2 extra recievers. I received the 2 receivers only and did not receive the transmitter. Every attempt I made to contact them via phone/e-mail/online chat is useless. They do not respond to e-mails, they do not answer the phone, and their online chat is broken. After fruitless attempts to contact them, I had to file a claim with my bank. My bank issued me a full refund after their representitive gave my bank a phoney tracking number going to Florida, I live in Illinois. My bank is now going after their credit card processor for the full refund. As a side not, the investigator informed me of a tool I can use to determine the legitamacy of online merchants. Simply do a "Domain whois" search of their web address. If their website is registered as private, then that means it is probably a less than legitimate business and has something to hide."
"I ordered a bunch of stuff from HobbyPartz.com. 23 hours later they sent me an email stating that one of the items was not in stock and asking if I wanted a refund or to wait until it was in stock. I immediately replied that I would like a refund on the out of stock item, but please ship the rest. I also placed an order for a different item to replace the out of stock item. I saw that the first order was still on hold and sent another email asking them to please ship it ASAP. No response from any of my emails, and both my orders are sitting in their system with no action. I called customer service and the phone just rings. It has been almost a week since I placed the first order. I wonder if they are going under. I would not buy from them again!!!"
"Ohhh... Hobbypartz. Ive ordered about every rc electronic i run from hobbypartz excluding the motor and esc. The batteries they offer are just amazing for the price they offer them for. Then the wide range of different types products they have is impressive. They've got servos that have 80oz-in to 400oz-in for under 30$ with metal gears!!! Chargers that range from being able to charge 1-4 lipos at different rates, times, and amps. Remotes that offer 1-10 Model memory, and with prices that everybody can afford. Esc's that offer 10amps to 150 amps. A 300-400$ system is a 200$ system on hobbypartz. Ive got the Fs-gt3 a 2.4ghz remote that has served many trips. 3 Flawless Gens Ace lipos. An Ac6 thunder charger that can get hot but never quits.
Overall hobbypartz is a great place to shop for your hobby. Im a supporter for life."
" I ordered a battery charger that they showed as being in stock but it wasn't. Hobbypartz sent me an email telling me I could wait until it was in stock or I could have my money refunded. I told them I wanted a refund. I have emailed them 3 times and told them I wanted a refund instead of waiting until they re-stocked the item.
As of now I have not received an answer. I have had good luck with them on 2 or 3 other orders but this one will be my lasdt if this is how they run their business."
"Ordered the wrong batteries, my fault. Sent emails to customer service to get an RMA number. No reply. Company ships in a timely manner most of the time. This order took over a week to ship. I'm not sure why there was a delay. Mediocre experience overall."
"Terrible the camara I ordered is junk from China won't work. Their support line is all ways busy and I can't get aconnection on the chat support. What a rip off. no way to get a refund I guess I just screwed."
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posted May-17-2012 
posted Apr-16-2012 
![Share](javascript:share_rating({"review_body":"worst place ive delt with, my remote i bought off them has been glitching, There support system sucks you get one response a day, so dont plan on getting an answer sortly, here is my experiance:<br><br>My remote is glitching in the neutral position. I have tried three different speed controls, still the neutral glitching. I have tried to re bind the transmitter and the receiver and still no luck. Any suggestions or a return possible? I really appreciate your help thank you guys<br> <br> <br> <br>Beau cooper<br>User<br>Posted on: 14 May 2012 02:09 PM<br>this is what its doing. this is both my videos. one with a stock associated brushless system, and a novak super sport system<br><br>http:\/\/www.youtube.com\/watch?v=ybf0Ghn-fUY<br><br>http:\/\/www.youtube.com\/watch?v=k_Scxewfr18<br> <br> <br> <br>Michael Raiden<br>Tech Manager<br>Staff<br>Posted on: 14 May 2012 06:22 PM<br>May I have your order number please?<br><br> <br> <br> <br>Beau cooper<br>User<br>Posted on: 14 May 2012 08:32 PM<br>I HAVE AN RMA NUMBER OF 1235636, I DO NOT HAVE MY ORIGINAL ORDER # I DONT KNOW IF THAT HELPS.<br> <br> <br> <br>Beau cooper<br>User<br>Posted on: 14 May 2012 08:44 PM<br>> I HAVE AN RMA NUMBER OF 1235636, I DO NOT HAVE MY ORIGINAL ORDER # I DONT KNOW IF THAT HELPS.<br>I THINK THAT RMA NUMBER WAS FROM THE SAME ORDER.<br> <br> <br> <br>Michael Raiden<br>Tech Manager<br>Staff<br>Posted on: 15 May 2012 04:24 PM<br>I\u0027m sorry but this order contained a Hobbywing combo only. I do not have anything else on file regarding the radio system, sorry. What email was used to place this order?<br><br> <br> <br> <br>Beau cooper<br>User<br>Posted on: 15 May 2012 04:51 PM<br>It would be beaucooperhcm@msn.com... Beau Cooper<br> <br> <br> <br>Michael Raiden<br>Tech Manager<br>Staff<br>Posted on: 16 May 2012 01:23 PM<br>Was this order back in April of last year?<br><br> <br> <br> <br>Beau cooper<br>User<br>Posted on: 16 May 2012 01:40 PM<br>Yes that Date sounds about right it\u0027s just been sitting in my Garage . I finally Got a brushless car and it started doing that. Doesn\u0027t seam to do it on brushed motors<br> <br> <br> <br>Michael Raiden<br>Tech Manager<br>Staff<br>Posted on: 17 May 2012 05:47 PM<br>I\u0027m sorry but this order is out of warranty. The only way to determine the cause is if you had another GT3B system to figure out the problem.<br><br> <br> <br> <br>Beau cooper<br>User<br>Posted on: 17 May 2012 07:30 PM <br>Nice answer, \u0022buy\u0022 another piece of junk to figure out the problem with your first piece of junk.... This answer deserves negative reviews. I just wish it didn\u0027t take three days for you to tell me that.<br> <br> <br> <br>Beau cooper<br>User<br>Posted on: 17 May 2012 07:33 PM <br>Nice answer, \u0022buy\u0022 another piece of junk to figure out the problem with your first piece of junk....This answer deserves negative reviews. I just wish it didn\u0027t take three days for you to tell me that.<br>Not even a trouble shooting offer or anything , \u0022let me help you trouble shoot\u0022 nothing what a great company.","link":"http:\/\/www.resellerratings.com\/store\/HobbyPartz\/comment\/1551474#comment1551474","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HobbyPartz.jpg","store_name":"HobbyPartz.com","username":"beaure","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"WHAT JOKE THIS COMPANY IS I ORDERED A ITEM ON MAY 2ND AND AS OF TODAY MAY 9TH MY ITEM THAT IS IN STOCK STILL IS PENDING THEY TOOK THERE MONEY AND NEVER SHIPPED . I WAS GIVEN TO DIFFERENT ORDER NUMBERS AND A TRACKING NUMBER . HAVE BEEN TOLD BY CUSTOMER SERVICE WHEN I GET AHOLD OF THEM THAT MY ORDER HAS A- SHIPPED ALREAD OR B- WILL BE SHIPPING OUT TODAY AND I WILL RECIEVE A TRACKING NUMBER ????? I WILL NEVER DO BUSSINES WITH THIS COMPANY EVER AGAIN . THEY ARE THE WORST PEOPLE TO DEAL WITH THIEVS IF YOU ASK ME . SO MUCH FOR ORDER SHIPS IN 24 HOURS AND TAKES 4-5 DAYS TO RECIEVE MOR LIKE A MONTH TO PROCESS AND A YEAR TO SHIP IT SEEMS ","link":"http:\/\/www.resellerratings.com\/store\/HobbyPartz\/comment\/1526792#comment1526792","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HobbyPartz.jpg","store_name":"HobbyPartz.com","username":"flrcguy","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a FlySky FS-GT3B transmitter and 2 extra recievers.<br>I received the 2 receivers only and did not receive the transmitter. Every attempt I made to contact them via phone\/e-mail\/online chat is useless. They do not respond to e-mails, they do not answer the phone, and their online chat is broken. After fruitless attempts to contact them, I had to file a claim with my bank. My bank issued me a full refund after their representitive gave my bank a phoney tracking number going to Florida, I live in Illinois. My bank is now going after their credit card processor for the full refund.<br>As a side not, the investigator informed me of a tool I can use to determine the legitamacy of online merchants.<br>Simply do a \u0022Domain whois\u0022 search of their web address.<br>If their website is registered as private, then that means it is probably a less than legitimate business and has something to hide.","link":"http:\/\/www.resellerratings.com\/store\/HobbyPartz\/comment\/1514278#comment1514278","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HobbyPartz.jpg","store_name":"HobbyPartz.com","username":"furcifer76","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a bunch of stuff from HobbyPartz.com. 23 hours later they sent me an email stating that one of the items was not in stock and asking if I wanted a refund or to wait until it was in stock. I immediately replied that I would like a refund on the out of stock item, but please ship the rest. I also placed an order for a different item to replace the out of stock item. I saw that the first order was still on hold and sent another email asking them to please ship it ASAP. No response from any of my emails, and both my orders are sitting in their system with no action. I called customer service and the phone just rings. It has been almost a week since I placed the first order. I wonder if they are going under. I would not buy from them again!!!","link":"http:\/\/www.resellerratings.com\/store\/HobbyPartz\/comment\/1457325#comment1457325","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HobbyPartz.jpg","store_name":"HobbyPartz.com","username":"1timoth1","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ohhh... Hobbypartz. Ive ordered about every rc electronic i run from hobbypartz excluding the motor and esc. The batteries they offer are just amazing for the price they offer them for. Then the wide range of different types products they have is impressive. They\u0027ve got servos that have 80oz-in to 400oz-in for under 30$ with metal gears!!! Chargers that range from being able to charge 1-4 lipos at different rates, times, and amps. Remotes that offer 1-10 Model memory, and with prices that everybody can afford. Esc\u0027s that offer 10amps to 150 amps. A 300-400$ system is a 200$ system on hobbypartz. Ive got the Fs-gt3 a 2.4ghz remote that has served many trips. 3 Flawless Gens Ace lipos. An Ac6 thunder charger that can get hot but never quits. <br><br>Overall hobbypartz is a great place to shop for your hobby. Im a supporter for life.","link":"http:\/\/www.resellerratings.com\/store\/HobbyPartz\/comment\/1438013#comment1438013","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HobbyPartz.jpg","store_name":"HobbyPartz.com","username":"Megarallycar","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" I ordered a battery charger that they showed as being in stock but it wasn\u0027t. Hobbypartz sent me an email telling me I could wait until it was in stock or I could have my money refunded. I told them I wanted a refund. I have emailed them 3 times and told them I wanted a refund instead of waiting until they re-stocked the item.<br><br> As of now I have not received an answer. I have had good luck with them on 2 or 3 other orders but this one will be my lasdt if this is how they run their business.","link":"http:\/\/www.resellerratings.com\/store\/HobbyPartz\/comment\/1370213#comment1370213","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HobbyPartz.jpg","store_name":"HobbyPartz.com","username":"old409","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered the wrong batteries, my fault. Sent emails to customer service to get an RMA number. No reply. Company ships in a timely manner most of the time. This order took over a week to ship. I\u0027m not sure why there was a delay. Mediocre experience overall.","link":"http:\/\/www.resellerratings.com\/store\/HobbyPartz\/comment\/1331579#comment1331579","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HobbyPartz.jpg","store_name":"HobbyPartz.com","username":"danh2os","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Terrible the camara I ordered is junk from China won\u0027t work. Their support line is all ways busy and I can\u0027t get aconnection on the chat support. What a rip off. no way to get a refund I guess I just screwed.","link":"http:\/\/www.resellerratings.com\/store\/HobbyPartz\/comment\/1325905#comment1325905","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HobbyPartz.jpg","store_name":"HobbyPartz.com","username":"danmana","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent place to do business with. they process quick and no surprizes when you get your order.","link":"http:\/\/www.resellerratings.com\/store\/HobbyPartz\/comment\/1289285#comment1289285","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/HobbyPartz.jpg","store_name":"HobbyPartz.com","username":"flyhighbrad","rating":"5"}, "single");){kind=link}
"Wow, I was pleasantly surprised with my first order from Hobbypartz.com. After reading all the negative reviews, I ordered anyway, mainly because the price couldn't be beat, and they offered free shipping.
The items ordered were out the door in a few hours, and in UPS possession. I was also emailed the tracking within hours of ordering. Maybe I was lucky, but I like the way these guys do business. Items ordered (two chargers) were factory fresh and well packed.
After a few bad experiences with orders direct from Chinese companies, this was a welcome change."