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Store Rating and Reviews HobbyPartz.com

Homepage: http://www.hobbypartz.com Shop Now at HobbyPartz.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.14 / 10
Six-Month Reviews: 38
Lifetime Reviews: 38

   


Lifetime Rating: 9.14 / 10
All Stores Avg.: 8.13
8.55 Pricing of Products and Services
8.75 Likelihood of Future Purchases
8.68 Shipping and Packaging
7.95 Customer Service
7.08 Return or Replacement
Show Reviews Read all 38 reviews below.
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Visa / Mastercard
American Express
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Money Order
COD
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Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
13240 Amar Rd  
City of Industry, CA
customer support email:
sales@hobbypartz.com
phone:
866-553-1144
customer support:
866-553-1144
business hours (est):
12pm - 7pm Monday to Friday

FAX: 626-968-9830


Trust and Ethics Policy
 HobbyPartz.com Customer Reviews
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Reviews 1 - 15 of 38
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Very Satisfied
Reviewer: amsimports
Click Here to See the Profile for amsimports

11/14/09 7:30 PM
I am very happy with my order i recived.The Batery  
was better than i expexted.And on time.  
Thank You  
Arnold Wratschko Retir.Hoppyshop ohner

Very Satisfied
Reviewer: Mikefeli
Click Here to See the Profile for Mikefeli

11/13/09 11:05 AM
This was second order with HobbyPartz.com,,,,and so far the service provided by this company has been nothing but excellent. Prompt service, prompt delivery, excellent prices and not one single mistake made on the order,, what more can be asked??!! So far they have won me over as a very satisfied customer and they will have me as a customer as long as they keep giving me this excellent service.  
M. Hernandez Felici, San Juan, Puerto Rico

Very Satisfied
Reviewer: myzoo
Click Here to See the Profile for myzoo

11/12/09 8:58 PM
WHAT a service dept they have .  
Got a bad reciver called them  
They send another one right out super fast  
& on the phone showed me how to bind the new reciver to my trans.So happy I ordered another reciver,to make me two & both work as good as the $100 dollar ones from other companys Just $14.99  
& less then 5 bucks shipping .I would rate Hobbyparz service 100%.How do they sell so low ??  
love it Bob Porter RC pilot 35 years........

Very Satisfied
Reviewer: bassglider
Click Here to See the Profile for bassglider

11/5/09 3:46 AM
Great price and very quick shipping. $4.95 flat-rate shipping is a big plus. Green Power 3S25C-2200mah Lipo packs arrived in pristine condition, thank you.

Very Satisfied
Reviewer: tbau2905
Click Here to See the Profile for tbau2905

11/1/09 8:37 PM
Their prices are right. They have great service, products and keep the customer informed. What more does a customer need?

Dissatisfied
Reviewer: w4mk
Click Here to See the Profile for w4mk

10/31/09 9:32 AM
Shipping was quick but I received the wrong parts. I tried to call and was on hold for 10 minutes then I was disconected. I called back and was on hold again for 16 minutes and gave up. I sent an email about the wrong parts and got a reply the next day, however the support said I was being sent 1x of the wrong item when I should have been sent 4x of the wrong item. I received 4 wrong servos, not one. I enailed again and got a reply the next day saying 4x of the correct part is now being shipped. So I'll have to wait and see how this all works out.

Reseller Reply    
Posted by
11/4/09 6:24 PM
We will not rest until you are satisfied with your purchase.

HobbyPartz.com
hobbypartz

Very Satisfied
Reviewer: CANA
Click Here to See the Profile for CANA

10/30/09 9:07 PM
Great pricing - fast shipping! The Dynam USB 6 channel simulator works well and will let the whole family practice flying without risking planes!

Very Satisfied
Reviewer: charliepaska
Click Here to See the Profile for charliepaska

10/28/09 1:16 PM
Service is blindingly fast, products are excellent, and at price points that are far below the general market. Lots of choices, excellent quality, and excellent performance on products previously ordered.

Very Satisfied
Reviewer: jimbaker
Click Here to See the Profile for jimbaker

10/26/09 10:34 AM
I purchased the Exceed RC 6-Ch 2.4Ghz Transmitter w/ Receiver (Full Version) for RC Helicopters & Airplanes. I was a little skeptical that you could get something of any value for so cheap of a price. I was pleasantly surprised, and plan to put the radio in my electric trainer for my grandchildren. Programming it is a piece of cake with the on line tutorial. I think I will purchase another one for myself! jb

Very Satisfied
Reviewer: tankerhawk
Click Here to See the Profile for tankerhawk

10/23/09 9:08 AM
I just received my brushless systems and was surpised by the speed not only in the cars but the delivery of the items as well. This is my first time with this company but it will not be the last.  
Thank you.

Very Dissatisfied
Reviewer: surplusbuyer7
Click Here to See the Profile for surplusbuyer7

10/22/09 9:29 PM
Ordered 9/7/09 and received an Exceed RC 2.4Ghz 6 chan transmitter/receiver on 10/9/09. Fast local delivery, but the item was obviously a used item that had been returned to them as indicated by the parts and packing. The CD was missing and that item contained the user's manual + software needed to use the unit. After calling them on 10/9, I received an email link on 10/13 from their customer service to an (affiliate?) website, xheli.com, to download a copy of a similar unit's manual/software. Would have much preferred to receive a new, un-opened unit with all the parts instead of fast delivery of a used item.

This review was modified by its author, surplusbuyer7, on 10/24/09 7:36 PM.

Reseller Reply    
Posted by
11/4/09 6:26 PM
Everything we sell is new unless we put a notice on the website. The software does not come from the factory now. You have to download the software from our website.

HobbyPartz.com
hobbypartz

Very Satisfied
Reviewer: racendan
Click Here to See the Profile for racendan

10/22/09 7:38 PM
Hi there my name is dan sallee im just a reg. joe that races real size race cars and i race rc truggys mythree kids also do rc trucks im not a big spinder but im telling you what Hobby Parz has got the bang for the buck. They well respect you better than any that i know of quick service quick delivery that means a lot to a small time guy like me i rate you all the best thank you for the great service hope you all have a nice day and you will see me a lot in the future i wish you had a catilog Dan

Very Satisfied
Reviewer: VULTCH120
Click Here to See the Profile for VULTCH120

10/21/09 8:28 AM
I ordered a Gyro from Hobbypartz. It arrived promptly, works OK and the price is great. Will order again from them.

Very Satisfied
Reviewer: glaxton
Click Here to See the Profile for glaxton

10/19/09 2:23 PM
I was very pleased with HobbyPartz, they sent the correct parts and was received within 4 days. The prices are competitive and reasonable. Plan to order from them again.

Very Satisfied
Reviewer: ddalero
Click Here to See the Profile for ddalero

10/17/09 8:10 PM
Hobbypartz got my order online, notified me the next day that my order had been filled sent me the UPS shipping information. That's the way I like doing usiness online.  
 
Thanks Hobbypartz!

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