
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
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61 reviews
posted May-26-2013
reply posted May-29-2013 “thank you very much for the feedback.... we appreciate you as a customer.”
posted May-23-2013
reply posted May-24-2013 “thank you very much .... we appreciate your business.”
posted May-22-2013
reply posted May-24-2013 “we apologize for any miscommunication. this order actually shipped within 24 hours of order receipt and the customer received his order the day after he left his review. the order was received in 7 total days, 5 business days, well within the target specified on the product page.”
posted May-17-2013
reply posted May-24-2013 “always good to receive feedback from valued customers...... this order was the latest of several orders we received from this household and up until we received this feedback we had no idea there was any degree of dissatisfaction. we always encourage customers to engage us directly so we can better address their needs and concerns. we are looking forward to continuing to serve.”
posted May-13-2013
reply posted May-15-2013 “we regret this was an inconvenience. unfortunately this bed ships from the distributor only one way.... unfortunately there is no other delivery option. the method of delivery is clearly disclosed on the product page and we always encourage customers to call or e-mil us with any questions regarding delivery if they have certain needs or concerns. after reading this review we reached out to the customer but did not hear back... we did however refund his card the shipping fee and let him know we did that, but we did not receive a response or any other feedback. as always, we encourage our customers to communicate with us directly so we can solve problems..... if a customer is unhappy and chooses only to let us know indirectly through a review and will not reply to our outreach it is more difficult to assist them. we take customer service very seriously and we aren't happy if you aren't happy.”
"super fast delivery, exactly what i ordered"