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Full Rating Profile
His Room / AndCoupons
  • His Room / Andr
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.17/10 4.17/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 1.67/10 1.67/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

7 Customer Reviews

Rating 2/10
modified review posted

"Ordered product, but what was sent to me was not what I ordered. They shipped me somebody else's order and included all of their contact information in my box. I can only imagine they did the same thing with my order and sent it to somebody else. I called that evening to report this, and was put into telephone answering infinite loops - no matter what button I pushed, it took me back to the original message and I got to listen to their CEO say how committed they are to the customers. I called the next morning and customer service was unable to assist me because their system was done. Plus, what I ordered had limited quantities - I ordered all that remained in stock - and I am sure I will never see my order since it went to a wrong customer somewhere. Based on my experience I would never buy from this company again, and would never recommend it to anybody else. "

modified review This review was modified by jtuenge on February 05 2015 08:19:30 AM

Rating 2/10
modified review posted

"Bought underwear off of amazon from hisroom.com. I purchased the wrong size and tried to an exchange. Customer service took forever to respond and once they did they said I was past the 30 day agreement and they were going to charge me a restocking fee. I never opened the packaging and told them this. Horrible customer service and horrible response time. I would NOT recommend this site."

Rating 2/10
modified review posted

"The size chart is not correct for some of the manufacturers/suppliers they sell. So when you get an item that will not fit you are stuck with paying return shipping, which in most cases isn't worth it. Shouldn't sell clothing on line if you are going to make it difficult or impracticable to return for exchange for correct size. They also make it very difficult to leave negative reviews."

modified review This review was modified by merryxry on September 25 2014 09:20:49 AM

Rating 2/10
modified review posted

"Ordered a pair of boxers and the first day I wore them the seam started to separate. Contacted Hisroom and because I wore them they will not refund or credit me. They sell cheap knockoffs or seconds and will not back up the product they sell."

Rating 2/10
modified review posted

"Shady retailer. AVOID. I ordered three shirts from HisRoom, one of which was too big and one of which was the wrong color. I returned those two. HisRoom refused to honor the return, claiming the shirts were "used" and "damaged." Utter nonsense. Avoid this shady retailer if you want good customer service."

Rating 2/10
modified review posted

"Got some packages of Hanes men's underwear. They're terrible -- feels like they're made of burlap. This is the same style of Hanes I've gotten before elsewhere which I like, so I suspect these are Chinese knockoffs. That would explain the lower than average price. I wrote to the company expressing my concern and they didn't respond. Hmmm."

Rating 10/10
modified review posted
ResellerRatings.com TOP REVIEWER!

"Ordered some Patagonia boxers. Excellent price! Quick shipping! Thanks!"

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