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Stores > Hinterland Outfitters

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  • Hinterland Outf Hinterland Outfitters Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: PO Box 550804
    • Contact: sales@hinterlandoutfitters.com
    • Phone: 877-446-8370
    • Customer Support: 877-446-8370
    • Business Hours: Shop Online 24/7. Phone Support: M-F 10AM-5PM
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.00/10 9.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-14

"I was very pleased with the service, price and product i purchased from hinterlands.. The Gun was a Remington 700 sps, in .300 rum cal.. Hits like a ton of bricks falling from the sky! "

This review was modified by ueckebes on February 16 2017 12:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-14

Ar made easy

" First internet firearm purchase. I was impressed with how easy and fast Hinterland handled my purchase and got the firearm sent to my local gun shop. Thanks again"

This review was modified by richsbarn on February 16 2017 10:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-14

"Great turnaround time very satisfied "

This review was modified by dgassaway on February 16 2017 08:45:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-14

Great Service

"The rep I worked with was prompt and took care of what I needed. "

This review was modified by rdeggs on February 16 2017 06:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-14

Great

"Got my products quick with no problems will be buying here again!!!"

This review was modified by duckmaster12ga on February 16 2017 05:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-13

DO AS THEY SAY, THEY DO...

"Hello, I have purchased several weapons and various other products from these people. Every time the transaction goes without a hitch. They do what they say they are going to do. Easy to do business with. Good folks. Thanks."

This review was modified by jrd02 on February 15 2017 11:00:01 PM

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Verified Customer
Rating 2/10
1/5
2017-02-12

Used Rifles listed as NEW !!!!!

"I purchased a NEW Armalite AR10 rifle or thought that I had, it definitely had a new rifle price tag and they claimed it was NEW on the website. I emailed them because the rifle was not as described, I did not get a response from them......great customer service as well.

I ended up having to contacting the manufacture Armalite. I must say this company has some the best customer service people in the industry, very knowledgeable and very well spoken and there main goal is customer satisfaction. Hinterland should take some notes for this company.

Buyers Beware of Hinterland Outfitters......I can not understand how they stay in business. Will never do business with this so called company again.
"

This review was modified by gary_osborne95 on February 14 2017 11:00:01 PM
Rep reply posted Feb-13-2017

A rep from Hinterland Outfitters, hinterland, has responded

“Thank you for your valuable feedback, and sorry to hear that you were unhappy with your purchase.

We only sell brand-new-in-the-box firearms. The reviewer's firearm was most certainly not a used firearm, with a very recent production date from the manufacturer.

The reviewer contacted us over 2 months after he purchased this firearm complaining that it had some slight scuff marks on the charging handle, which would have been factory defect.

As our order and return policies indicate, we do of course have an inspection period of 7 days where the reviewer could have returned his firearm for refund or exchange.

We are very up-front and clear about all of our order policies, which are linked-to on every page on our site, as well as reiterated in order confirmation emails and multiple status update emails. A confirmation box must also be checked on the final screen of the checkout process indicating that all order policies have been read and are accepted.

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http://www.hinterlandoutfitters.com/shipping.php

Firearm Return Policy

Please inspect all firearms thoroughly before you accept the transfer from your local dealer, and notify us immediately if there is a problem with your gun. Once you accept the transfer of the firearm, it is non-returnable and non-refundable to Hinterland Outfitters.

All firearm returns must be made within 7 days of delivery of the gun to your dealer, and the firearm must be unfired and in its new and original condition and packaging.

After you have accepted the transfer of the firearm from your dealer, defects and repairs will be covered by the manufacturer's warranty directly with the manufacturer of the firearm. If you need assistance in contacting the manufacturer or run into any issues with them, we will be glad to assist you in getting your issues resolved.
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Had the reviewer contacted us at his dealer (and before inspecting the firearm and taking it home with him for 2 months), he would have been able to return it for exchange or refund.

Since it has been over 2 months, the firearm was unfortunately not refundable or returnable to Hinterland Outfitters. All issues or defects with the firearm will be covered directly with the manufacturer under the manufacturer's warranty.

While we do our best to thoroughly inspect all firearms prior to shipment, sometimes factory defects may unfortunately occur, which is why the manufacturer's warranty exists between the manufacturer and the end-user.

We did in fact reply back to the reviewer's email within a few minutes to let him know this information, and we also provided the contact information for the manufacturer.

While this manufacturer is usually great to work with, we also offered our assistance in dealing with the manfufactuer should any issues come up.

Just because the reviewer must work with the manufacturer under the warranty of course does not mean that we are not still here to help get the issue resolved.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-10

Good price... fast delivery

"The price for the rifle was the lowest around. Unlike other websites, prices shown are for paying with credit card or any other form of payment. Fast order processing and reasonable shipping cost. Very satisfied... I ordered another item from them."

This review was modified by mikesarieh on February 14 2017 12:15:11 AM

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Verified Customer
Rating 10/10
5/5
2017-02-10

Straight Shooters

"Delivered items as described and at excellent price. Will do business with them again. Thanks!!"

This review was modified by crogg1 on February 14 2017 12:15:11 AM

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Verified Customer
Rating 10/10
5/5
2017-02-10

Purchase DDM4 V7 PRO

"Great fast d.elivery. would definitely do business again with Hinterland."

This review was modified by donmalony5325 on February 14 2017 12:15:05 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

Hinterland or you win terland

"Hinterland Outfitters has great customer service from start to end of your order!!! I really look forward to working with them again!! "Best prices out there""

This review was modified by captdicus on February 14 2017 12:00:31 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

A+, first time customer

"Will shop here in future. Great place and great prices!"

This review was modified by hunterhayes6 on February 14 2017 12:00:30 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

Very pleasant and professional

" The ordering was very easy and the package was delivered very quickly I would definitely do business with you again .
Thank you
"

This review was modified by iggyd49 on February 14 2017 12:00:30 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

Hinterland is the BEST, Outstanding Service

"Great products and service, one of the very best."

This review was modified by craigak on February 14 2017 12:00:27 AM

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Verified Customer
Rating 10/10
5/5
2017-02-09

Great prices and excellent customer service!

"Got an amazing deal on a Savage Stealth! Customer service and speed was amazing. Couldn't recommend them more!"

This review was modified by brett_h_howell on February 14 2017 12:00:27 AM

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