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Ratings Rating
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Full Rating Profile
  • Rating 7.83/10 70 reviews

    7.83 / 100
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    HikingBoots.com is a merchant member
    HikingBoots.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.
  • HikingBoots.com contact information

    • Address: 18167 Edison Avenue, Suite B
    • Contact: cs@cat5.com
    • Phone: 636.680.8000
    • Customer Support: (877) 680.0058
    • Business Hours: M-F 8AM-5PM CT
    • Fax: 636.680.8080

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 70 Customer Reviews

Rating 10/105/5
modified review posted

"I have scoliosis and the foam footbeds on these very comfortable boots have been very kind to my hips, knees and feet. They also were roomy enough to accommodate my orthotics. I will be walking much more this summer!"



Rating 4/102/5
modified review posted

"The boots that eventually arrived fit great and were a good price. But the bad thing is the 6 month back order wait on the second pair of boots in my order. "out of stock" items probably should not be allowed to be placed in the online cart. I would not have bought them if I knew there was such a long wait. I recently e-mailed customer support about a substitute pair of boots but it has been 5 days and no reply. I will call the customer support number and just cancel my remaining order and probably won't buy from this site again."

Rating 4/102/5
modified review posted

"boots that I bought for my son are on backorder til February and winter will be half over!"

Rating 10/105/5
modified review posted

"Great boots at a fair price and smooth, quick delivery. Thanks!

They were so great I went back and bought a second pair of boots. My son loves them.
"

Rating 10/105/5
modified review posted

"Great price on a great pair of boots. I'd buy from here again. "

Rating 10/105/5
modified review posted

"These boots were exactly what I was hoping for. I love them!! I received them quickly and as promised."

Rating 10/105/5
modified review posted

"This is my third purchase from Hiking Boots. I have always gotten exactly what I ordered in a timely manner and in excellent condition. I will continue to shop at HikingBoots.com, and highly recommend them to everyone!"

Rating 10/105/5
modified review posted

"Good products, good prices, delivered as promised"

Rating 10/105/5
modified review posted

"Purchased a high quality pair of boots for a very low price. "

Rating 10/105/5
modified review posted

"This pair of Lowa's fits fine. The one I bought last year were to tight in the toe box. The pair before this one, I had for about 20 years. Needless to say, I was disappointed when my second pair were to tight. "

Rating 10/105/5
modified review posted

"Order arrived when promised. The product was exactly as described and I am very happy with the shoes."

Rating 8/104/5
modified review posted

"I was happy to find Vasque Pendulum shoes; nobody else had them in stock and the price was right! The only issue was that the order was actually filled by Red Wing (who makes Vasque, I guess), and it took quite about a week for delivery. That's really not so bad, but I spoiled by Amazon Prime delivery and everything else kind of pales in comparison. "

Rating 8/104/5
modified review posted

"The ordering part was great, but I have yet to receive my boots."

Rating 6/103/5
modified review posted

"The prices are great, and the customer service rep was courteous, but the boots that I ordered were on back order and I never received an email letting me know. The refund came very quickly. I will shop at hikingboots.com again when I am looking for new boots."

Rating 4/102/5
modified review posted

"The shoes I received looked worn. There seemed to be some manufacture defects as both soles of the shoes felt uneven at the bottom. Definitely not comfortable like the rest of my keen shoes that I have bought online from other retailers. Unfortunately I will not return it since it will cost more than half of what I paid to return it. I guess you get what you pay for. I paid a third of the cost of what you get for full priced Keen shoes and normally I pay full price for them. I thought I would risk buying a pair online from an online store I usually don't buy from and well not worth it at all. Not sure if I will buy from hiking boots.com again. I will most likely go back to an online shoe store that I know I can trust."