We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Hidevolution.com
  • Hidevolution.co Hidevolution.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90631
    •  
    • BUSINESS HOURS
      Monday to Friday, 9 AM to 6 PM PST
      GENERAL PHONE
      424-201-0350
      FAX
      424-201-0632
    • SUPPORT EMAIL
      support@hidevolution.com
      SUPPORT PHONE
      424-201-0350

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.55/10 8.55/10
    Chance of future purchase: Rating 9.71/10 9.71/10
    Shipping & packaging: Rating 9.41/10 9.41/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Hidevolution.com by clicking a star below.
Rating 10/10
5/5
2016-09-28

HIDevolution will always best the Best Re seller For me.

"My first ever experience in ordering a gaming laptop online and the people at HIDevolution offered to make the gaming laptop which i always wanted and made my dream come true which was to own a powerful gaming machine in compact form and lo and behold i now own a wonderful piece of machinery.
The whole process of ordering, communicating with their customer service, payment and eventually getting my order shipped was so seamless and swift that it took only a few weeks for the order to be shipped from the US to DUBAI and the people at HIDevolution were always there to help me and answer any of my questions
The quality of equipment which one expects to get when ordering something online is always a matter to be considered but my laptop came very well packed without even a minor bump on the package and the laptop was neatly packed with whatever any person expects to be packed along with a laptop and finally the laptop was really beautiful and powerful to say the least.
This all ultimately makes HIDevolution the best online re seller on the internet and it deserves the business of other people looking to buy any type of laptop online.
"


Rating 10/10
5/5
2016-08-30

Thank you for the P870DM2

"I already had a few orders with HIDEvolution, they are very helpful and very responsive. That is why I decided to have my next laptop ordered from them. Apart from supporting Prema sbios and vbios, they have also a very technical staff. It took around 9 days for the order to finish from building to shipping (due to customization).
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-24

P870 DM sent to France

"Very friendly team, quick response and high-level service.

Will deal with them again for my next Performance Laptop.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-07

Customer Satisfaction

"Everyone I talked to at Hidevolution was very knowledgeable and customer oriented. I will definitely return to this store when I upgrade in the future."


Rating 10/10
5/5
2016-08-01

Super service and very helpful

"Fast and excellent customer service. Even sent me a free USB stick with some drivers with a manual to set up my new pc. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-15

"HID Evolution has the absolute best people working to make the customer satisfied, kudos especially to Vivian and Ted for going above and beyond to make everything perfect.

I will buy from HID again!

CE Gordon
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Quick

"It's was quick. Got here(Australia) in 4days. I'm "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Knowledgeable staff

"Supplier contacted me by phone to ensure that products being ordered were correct for my laptop and that credit card info was secure. Very helpful and well informed staff."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Excellent customer service!

"Very helpful customer service, worked with me on a Friday via telephone to get my system configured and shipped and in my hands on Saturday morning. Knowledgeable and professional and in tune with my mobile workstation needs. Highly recommended!"


No Avatar

Verified Customer
Rating 6/10
3/5
2016-07-14

could be better, have seen worse

"Helpful support. Some unexpected order separation. Had to write to support to finish the delivery of second part."

Rep reply posted Jul-16-2016

A rep from Hidevolution.com, ted-hidevolution, has responded

“Sorry to hear this! We are not perfect but we will always promise thing make things right if there is a problem. Please do not hesitate to contact us at support@hidevolution.com, by phone at 888-666-3418 or +1-424-201-0350 ext 2, or live chat on our website if you experience any issues.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Wow factor

"My son is very happy with his laptop I was very happy with the service, delivery and how it was all packaged
These laptops are a lot of money but when you open it turn it on etc you can see where the money is spent
M. Harper
"


Mr.Fox's Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Exceptional Products, Pricing and Customer Service

"I highly recommend HIDevolution for anyone looking for a high performance notebook. Their customer service is outstanding, prices are competitive, and as a PremaMod.com partner their EVOC line of Clevo notebooks include fully unlocked system BIOS and high performance vBIOS. With generic Clevo and Sager resellers, you do not get that and you could end up voiding your warranty if you flash it. HIDevolution provides the firmware needed for the performance and it doesn't hurt your warranty. Can't hate that. Ted and Donald are amazing. Call them today, place an order and tell them Mr. Fox sent you."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Great Alienware

"Amazing shop online
Get what i really want :)
Great helpfull working there people
Shop 1st class,laptops 1st class :)
Thank you so much ;)
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Responsive and know their products

"My personal experience was very satisfying. Good communication from start to delivery both with phone and email. Well designed website, easy navigation, simplicity of layout and functional capacity. Employees appear to be upbeat and happy in their roles....and a sense of humor. Good folks the work with!

The only negative point I would mention was the long delay in delivery from time of order (6-9-16) to delivery(7-6-16). However, there was a considerable amount of customization Hidevolution performed. And I was not aware that the computer was shipped from overseas to Hidevolution for their customization which accounted for much of the delay in delivery.

I would have no hesitation in recommending Hidevolution to a friend or relative for a hi-end specialized computer.

John L
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Great service with minimal drawbacks

"Ordered a laptop and the only complaint I have was the whole processing time until it was sent which could be sped up by paying extra. "


Learn about Our Reviews

Share Hidevolution.com's store rating

Hidevolution.com is a Merchant Member! Learn more

Hidevolution.com is a merchant member
Hidevolution.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,407 merchant members.