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Stores > Hidevolution.com
  • Hidevolution.co Hidevolution.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 511 S Harbor Blvd Unit A, La Habra, California
    • Contact: support@hidevolution.com
    • Phone: 424-201-0350
    • Customer Support: 424-201-0350
    • Business Hours: Monday to Friday, 9 AM to 6 PM PST
    • Fax: 424-201-0632

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.15/10 8.15/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 9.29/10 9.29/10
    Customer service: Rating 9.55/10 9.55/10
    Return/Replacement policy: Rating 9.58/10 9.58/10
Voice your opinion! Review Hidevolution.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2016-08-24

P870 DM sent to France

"Very friendly team, quick response and high-level service.

Will deal with them again for my next Performance Laptop.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-07

Customer Satisfaction

"Everyone I talked to at Hidevolution was very knowledgeable and customer oriented. I will definitely return to this store when I upgrade in the future."


Rating 10/10
5/5
2016-08-01

Super service and very helpful

"Fast and excellent customer service. Even sent me a free USB stick with some drivers with a manual to set up my new pc. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-15

"HID Evolution has the absolute best people working to make the customer satisfied, kudos especially to Vivian and Ted for going above and beyond to make everything perfect.

I will buy from HID again!

CE Gordon
"


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Verified Customer
Rating 10/10
5/5
2016-07-14

Quick

"It's was quick. Got here(Australia) in 4days. I'm "


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Verified Customer
Rating 10/10
5/5
2016-07-14

Knowledgeable staff

"Supplier contacted me by phone to ensure that products being ordered were correct for my laptop and that credit card info was secure. Very helpful and well informed staff."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Excellent customer service!

"Very helpful customer service, worked with me on a Friday via telephone to get my system configured and shipped and in my hands on Saturday morning. Knowledgeable and professional and in tune with my mobile workstation needs. Highly recommended!"


No Avatar

Verified Customer
Rating 6/10
3/5
2016-07-14

could be better, have seen worse

"Helpful support. Some unexpected order separation. Had to write to support to finish the delivery of second part."

Rep reply posted Jul-16-2016

A rep from Hidevolution.com, ted-hidevolution, has responded

“Sorry to hear this! We are not perfect but we will always promise thing make things right if there is a problem. Please do not hesitate to contact us at support@hidevolution.com, by phone at 888-666-3418 or +1-424-201-0350 ext 2, or live chat on our website if you experience any issues.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Wow factor

"My son is very happy with his laptop I was very happy with the service, delivery and how it was all packaged
These laptops are a lot of money but when you open it turn it on etc you can see where the money is spent
M. Harper
"


Mr.Fox's Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Exceptional Products, Pricing and Customer Service

"I highly recommend HIDevolution for anyone looking for a high performance notebook. Their customer service is outstanding, prices are competitive, and as a PremaMod.com partner their EVOC line of Clevo notebooks include fully unlocked system BIOS and high performance vBIOS. With generic Clevo and Sager resellers, you do not get that and you could end up voiding your warranty if you flash it. HIDevolution provides the firmware needed for the performance and it doesn't hurt your warranty. Can't hate that. Ted and Donald are amazing. Call them today, place an order and tell them Mr. Fox sent you."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Great Alienware

"Amazing shop online
Get what i really want :)
Great helpfull working there people
Shop 1st class,laptops 1st class :)
Thank you so much ;)
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Responsive and know their products

"My personal experience was very satisfying. Good communication from start to delivery both with phone and email. Well designed website, easy navigation, simplicity of layout and functional capacity. Employees appear to be upbeat and happy in their roles....and a sense of humor. Good folks the work with!

The only negative point I would mention was the long delay in delivery from time of order (6-9-16) to delivery(7-6-16). However, there was a considerable amount of customization Hidevolution performed. And I was not aware that the computer was shipped from overseas to Hidevolution for their customization which accounted for much of the delay in delivery.

I would have no hesitation in recommending Hidevolution to a friend or relative for a hi-end specialized computer.

John L
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Great service with minimal drawbacks

"Ordered a laptop and the only complaint I have was the whole processing time until it was sent which could be sped up by paying extra. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

My new gaming beast of a laptop

"I'm very happy with the purchase of the laptop thx to the all of team that work on my order "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

High professionalism

"I wanna to thanks for Hidevolution for their professionalism and customer care. And personal thank for Ted K for his help with my order."


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