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Store Rating and Reviews HiDef Lifestyle

Homepage: http://www.hideflifestyle.com Shop Now at HiDef Lifestyle
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 3
Lifetime Reviews: 20

   


Lifetime Rating: 9.50 / 10
All Stores Avg.: 8.13
9.17 Pricing of Products and Services
10.00 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
Which companies are Merchant Members?
Show Reviews Read all 20 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
6195 Allentown Boulevard  
Harrisburg, PA 17112
customer support email:
service@hideflifestyle.com
phone:
800-663-4133
customer support:
800-663-4133
business hours (est):
9:00am - 7:00pm Mon-Fri

FAX: 800-663-4133



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 HiDef Lifestyle Customer Reviews
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Reviews 1 - 15 of 20
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Very Satisfied
Reviewer: AUSTraveler
Click Here to See the Profile for AUSTraveler

8/27/09 5:55 PM
I placed an order for some speakers on a Sunday evening, and first thing on Monday morning HiDef shipped them. I was amazed simply by the speed of service.  
 
Then they went on to impress me even more with rapid responses to my post-sales questions and accommodating me on some damage that was caused by UPS. I would buy from HiDef again in a heartbeat.  
 
Special thanks to my sales manager, Dylan.

Very Satisfied
Reviewer: mofmann
User Rating: 
Click Here to See the Profile for mofmann

8/19/09 4:33 PM
I came upon this seller through Amazon rather than directly through their webpage. Shortly after I had purchased a pair of Grado headphones, I received an email informing me that Hidef had already shipped the order. I double-checked the provided tracking number on the UPS site and, not surprisingly, the order had, indeed, been shipped.  
 
This is how business ought to be done! I am 100% happy with this merchant and recommend them without any reservations. They are fast and keep you informed so that you never have to worry about the legitimacy of your transaction.

Very Satisfied
Reviewer: jeliotb
Click Here to See the Profile for jeliotb

7/17/09 2:58 AM
I ordered a refurbished Velodyne MicroVee from this store early in the morning on the day of the purchase. It shipped promptly that afternoon, with a verifiable UPS tracking number that didn't just turn out to be "billing data submitted", as some other stores have done for days before anything moves out the door. Despite being marketed as refurbished, the sub appeared to be in as-new condition, and only a small scratch on one side, visible only with very close inspection, turned out to separate it from a new sub. I have been burned before by dealers claiming that they are authorized and selling refurbished gear, but in this case, not only did Velodyne back up the dealer status, everything in the box checked out. All parts were factory-sealed, the warranty card was in the box as it should be, and the serial number sticker was perfectly clean and legible, with no signs of tampering. This is a highly professional operation that delivers excellent mail-order service at the lowest price I've seen for the particular sub represented in this condition. I can't imagine doing better, and would enthusiastically order from them again.

Very Satisfied
Reviewer: Esgaro
Click Here to See the Profile for Esgaro

7/22/08 4:36 PM
I ordered some Denon headphones from them late Saturday night. They didn't have the best price on the web, but they had the best price of all of the non-sketchy retailers that actually had the headphones in stock. The phones shipped on Monday, and were at my door on Tuesday (today). I am listening to them right now. Nice fast shipping, and the packaging of the product was good. No complaints here. I would order from them again.

This review was modified by its author, Esgaro, on 7/22/08 6:15 PM.

Very Satisfied
Reviewer: volsareit
Click Here to See the Profile for volsareit

5/21/08 1:22 PM
Outstanding company! I ordered online and received a great price. Since shipping was free, I expected to have to wait. However, I had a nice surprise this morning, I received my ordered items! Great prices and fast shipping! I highly recommend this company.

Very Satisfied
Reviewer: klljecoc
Click Here to See the Profile for klljecoc

5/10/08 5:55 AM
I bought a top quality universal remote for a great price and free shipping. Really very efficient and professional. E-mailed me every step of the way. Fast shipping: from Phoenix to Buffalo in 5 days. Highly recommended.

Very Satisfied
Reviewer: thoric
Click Here to See the Profile for thoric

2/2/08 6:31 AM
Very pleased with the experience. Prompt responses to my emails (within an hour or two), best prices I could find (on URC remote equipment) and shipped within hours of my order. Ordered Monday, received Wednesday.

This review was modified by its author, thoric, on 2/2/08 6:34 AM.

Very Satisfied
Reviewer: sofakng
Click Here to See the Profile for sofakng

1/2/08 11:03 AM
This company is EXTREMELY nice to deal with. I've made a purchase and it was shipped within 2 work hours (!!!). I've sent several e-mails to them and all have been responded to within minutes.  
 
I would absolutely do business with this company again in a heart beat.

This review was modified by its author, sofakng, on 1/12/08 11:35 AM.

Very Satisfied
Reviewer: smizwhiz
User Rating: 
Click Here to See the Profile for smizwhiz

11/21/07 5:08 PM
Ordered a Monster AVL-300 remote (best price from a highly rated reseller) Tuesday at 9:00pm. Got immediate confirmation e-mail, and then Wednesday morning got an e-mail saying "being prepared for shipment". A minute later got another e-mail with tracking number and it arrived on Monday. Absolutely no problems with my order.

Very Satisfied
Reviewer: shopper112
User Rating: 
Click Here to See the Profile for shopper112

11/6/07 11:00 AM
Very Satisfied. My speakers shipped 1 day after order was placed, they had the best price that I could find and free shipping.

Very Satisfied
Reviewer: GeorgeM
Click Here to See the Profile for GeorgeM

7/19/07 10:06 AM
This was my second purchase from HIDEFLifestyle. Both transactions were for universal remote controls at the best prices I could find on-line or off.  
 
Prompt service and tracking info were a plus!

Very Satisfied
Reviewer: housemouse7
Click Here to See the Profile for housemouse7

6/22/07 1:05 PM
I am so happy with my purchase from HiDef Lifestyle! I saw their price on the Logitech Harmony 670 universal remote and figured that it just HAD to be either used or at least be an open box item in order for them to sell it at such a low price, but when my order arrived, I was thrilled to find out that it was a totally brand new item, in the original sealed retail package, and it works like a charm.  
 
I had been looking for a good price on the Harmony 670 for several months, but HiDef Lifestyle's price beat them all by far! Best Buy and other B&M stores sell this item for $149.99. Their sale prices don't even go any lower than $134.99, but I got my Harmony 670 from HiDef Lifestyle for only $78.99, plus a little over $5 for shipping. I even consider their shipping charges to be more than fair considering that I've run across far too many online sellers who list their items for lower than normal prices, but then they jack up the shipping costs really high to make up for their low sales price, and if there is a problem, you can't even get shipping charges refunded if you return the item. It's a scam that is designed to rip off the customer and keep them ripped off! Yet HiDef Lifestyle actually charged me LESS than what their actual shipping costs really were, and since I didn't have to pay sales tax, I was thrilled to pay what they were asking. I ended up paying only a few dollars more than the best price I could find for the now out of date Harmony 520, which doesn't have anything approaching the number of features that the 670 has!  
 
I don't know how they sell their merchandise at such low prices, but I'm definitely not complaining, and plan to buy again from Di Def Lifestyle! I only wish I'd found them before I bought all my other Hi Def components!  
 

Very Satisfied
Reviewer: electronicbuff
Click Here to See the Profile for electronicbuff

5/15/07 6:49 AM
I ordered the Toshiba Regza 37" LCD Television. This site provided me with fabulous customer service and shipped my order out right away. I would shop here again and highly recommend this site to anyone. Very happy customer.

Very Satisfied
Reviewer: tyvias
Click Here to See the Profile for tyvias

4/11/07 6:57 PM
Ordered a Samsung LN-T5265 LCD set after seeing that Amazon uses this store for their customers. I went directly to their website and found this set for a very competitive price. I ordered on 4/9 and received e-mails for acknowledgement and that the order was processed. I e-mailed customer service since their live assistance always seems to be busy and received a same day reply indicating that the TV would be shipped the same day. I received the tracking number later that evening for the PittOhio trucking company who called me the following morning. The box and TV arrived undamaged and so far so good. Would give this retailer a shot at your business.

Very Satisfied
Reviewer: AmelFl
User Rating: 
Click Here to See the Profile for AmelFl

4/7/07 8:46 AM
I also ordered the Samsung LN-T4665F. My order was placed on the 28th of March and it was shipped out on the 29th! In between I received three emails stating the status of my order. First was order placed, second was order processed and the third final email said my order was shipped (CC charged, Tracking number received). My TV was shipped via Roadway who handled it very well. The TV arrived on the 5th of April and the package was in great shape, no visible damage. People at Roadway are very nice, they will inspect the package/TV before they leave.  
 
Could not be happier with this reseller. No hassle, low price and fast shipping! I would recommend it to anyone else looking for electronics and surely will buy from them again.  
 
Amel

This review was modified by its author, AmelFl, on 4/7/07 8:46 AM.

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