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posted Mar-24-2010 
![Share](javascript:share_rating({"review_body":"I had never heard of Herman Street before placing this order but the review on-line looked favorable, so I ordered my anti-virus from them. I received the download links almost immediately, but because I have a slow connection speed, I waited to install it from the CD. <br>The CD arrived 3-4 days later - but was cracked. I e-mailed Herman Street to request a replacement CD and received an immediate reply. The new CD arrived within another 3-4 days and installation went smoothly. <br>The service was fast and the service person who replied to my e-mail was very friendly and helpful. <br>I would not hesitate to order from HS again. ","link":"http:\/\/www.resellerratings.com\/store\/Herman_Street\/comment\/552935#comment552935","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Herman_Street.jpg","store_name":"Herman Street","username":"PHEMM","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have used the Herman Street website to download a program purchased from them plus receiving a free program disk. Their email was prompt, the download complete; however, the promised free disk arrived broken in rough treatment via snail mail. Contacted H Street and the new disk is in the mail. Thanks Herman","link":"http:\/\/www.resellerratings.com\/store\/Herman_Street\/comment\/574621#comment574621","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Herman_Street.jpg","store_name":"Herman Street","username":"bblaske","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased the Advanced System Optimizer 3, it has really improved my computers performance. It was a fast easy download at an affordable price. I\u0027d buy from this company again ","link":"http:\/\/www.resellerratings.com\/store\/Herman_Street\/comment\/617020#comment617020","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Herman_Street.jpg","store_name":"Herman Street","username":"myfavoritethings","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased software from Herman Street about 2 years ago (video editing software). They had the best price and were great to do business with.<br><br>Even better though the follow up long after the sale. My hard drive crashed a few months back and I was going through reloading applications on my new PC. I did not write down the registration code for the software in my normal place and I didn\u0027t have the email with the information. I emailed the support address and had them send me the code out right away.<br><br>Outstanding company that I would gladly do business with again!","link":"http:\/\/www.resellerratings.com\/store\/Herman_Street\/comment\/1098435#comment1098435","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Herman_Street.jpg","store_name":"Herman Street","username":"tigjenny","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"As a return customer with Herman Street I am also impressed with the quick and courteous responses to my questions and there fast delivery. A good place to do business with good prices.<br>J. McDonald ","link":"http:\/\/www.resellerratings.com\/store\/Herman_Street\/comment\/659182#comment659182","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Herman_Street.jpg","store_name":"Herman Street","username":"RKL340","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased the download version of Legacy Deluxe for cheaper than I could find anywhere else, PLUS they included Printmaster Silver 16 for free!<br><br>Unfortunately, the Printmaster disc arrived broken and unusable. I was mad! Luckily, Lisa from Herman Street support saved the day by cheerfully replacing it and throwing in the Legacy Deluxe disc to make up for it!<br><br>What can I say other than wow!<br><br>It\u0027s nice to know that there are still a few companies out there that treat their customers right.<br><br>PS No, I don\u0027t work for them! ..and I don\u0027t usually write reviews unless it\u0027s negative. However, Herman Street earned this one. Keep up the great work!<br><br>Ken<br>Indiana","link":"http:\/\/www.resellerratings.com\/store\/Herman_Street\/comment\/685167#comment685167","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Herman_Street.jpg","store_name":"Herman Street","username":"KenFromIndiana","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Herman Street offered to refund the price of a damaged backup disc that I ordered. I am most appreciative. I would recommend this company","link":"http:\/\/www.resellerratings.com\/store\/Herman_Street\/comment\/737582#comment737582","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Herman_Street.jpg","store_name":"Herman Street","username":"Carolsreview","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have just purchased DVD Cloner 8 from Herman Street but emailed first to see if I could pay via PayPal. \u0022Erica\u0022 replied next day (time diff US\/AU) with info I needed to use PayPal. It didn\u0027t work first time (my fault) so I again contacted Erica. Again I received reply next day. I downloaded software buy couldn\u0027t instal so I again contacted Erica via email. She sent the necessary links\/codes -received next day. All done!! Also super cheap compared to purchasing directly from DVD Cloner $59\/$31. What I really appreciate is that I ALWAYS received a prompt reply to my emails. Erica was ALWAYS polite and helpful. Thankyou. I have Bookmarked \u0022Herman Street\u0022","link":"http:\/\/www.resellerratings.com\/store\/Herman_Street\/comment\/762162#comment762162","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Herman_Street.jpg","store_name":"Herman Street","username":"Frank5374","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Lisa Strong at Herman Street provided excellent customer service. She proved to be an attentive listener and provided a prompt and appropriate resolution to my query. Definitely a 5-star experience. I will not hesitate to visit Herman Street for future software purchases and recommend the site to my family and friends.","link":"http:\/\/www.resellerratings.com\/store\/Herman_Street\/comment\/817030#comment817030","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Herman_Street.jpg","store_name":"Herman Street","username":"loongcy","rating":"5"}, "single");){kind=link}
"Excellent customer service. I had ordered the wrong software by mistake and the company could not have been more helpful and dealt with my problem really quickly. 5star service! Colin, England"