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hermanstreet.com

Computer Hardware & Software

Rating 8.74/10 145 reviews
(417 lifetime reviews)

8.74/100 (6-month rating)
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Herman Street participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (417)

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Rating 10/10 5/5
modified review posted May-11-2012

"Excellent service, kind and rapid responses."

Rating 10/10 5/5
modified review posted May-10-2012

"this was a very customer friendly business. The software I purchased was not compatible with my computer and they did not hesitate to process a refund once I talked to bit-defenders tech support group who confirmed this fact. i would recommend this company."

Rating 10/10 5/5
modified review posted May-10-2012

"Excellent customer service from these guys. Criselda was my customer service rep and did everything possible to help me with my problem. I wish all companies were this good."

Rating 6/10 3/5
modified review posted May-09-2012

"Thank you so much for the help you gave me it was really appreciated"

Rating 8/10 4/5
modified review posted May-09-2012

"The merchandise that I had ordered was past due so I contacted Herman Street via email. My email was answered that same afternoon! I was told that international shipping department had been down temporarily and that my merchandise would be sent out within 72 hours. Not only was the response prompt, they also credited my account the shipping charges. THAT is the way to run a company! Thank you Melissa Bassett."

Rating 10/10 5/5
modified review posted May-09-2012

"My computer had some sort of virus problem going on so I went online, looked for the #1 rated security program and this company came up so I purchsed their program. However, due to the problems I was having, I was unable to stay online long enough to download it. I e-mailed them (once my computer was ok again) and they responded immediately and credited me the amount in full. Very good service, from this experience alone I would purchase from them again."

Rating 10/10 5/5
modified review posted May-03-2012

"Good service,polite staff who know what they are talking about, great prices, reliable and trust worthy!"

Rating 2/10 1/5
modified review posted May-03-2012

"Very quick at responding to emails and resolved my issue quickly. I would be happy to give my recommendation."

Rating 10/10 5/5
modified review posted May-03-2012

"I purchased the DVD Cloner and DVD Ripper from HermanStreet. These were downloadable programs and I received the keys in a very timely manner (within 10 minutes at most!) They are terrific programs that did exactly what I needed and had very simple, straight forward, user friendly instructions. I am very pleased with both the products and the company! Highly recommend to anyone - even those of us that are not tech geniuses!!"

Rating 10/10 5/5
modified review posted May-01-2012

"I bought some software off this website, only to find that it didn't fit my needs at all. Luckily their customer service was very prompt and gave me a refund even though their return policy didn't say that digital software could be returned once downloaded. Very impressed with this merchant."

 
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