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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Herman Street Herman Street Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: HERMAN STREET 2425 Lincoln Avenue Ogden, UT 84401
    • Contact: Support@HermanStreet.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 8:00AM - 5:00PM MST Mon - Fri. Online Store open 24 hours a day to purchase, but customer service o
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.61/10 6.61/10
    Chance of future purchase: Rating 5.25/10 5.25/10
    Shipping & packaging: Rating 6.15/10 6.15/10
    Customer service: Rating 5.42/10 5.42/10
    Return/Replacement policy: Rating 3.60/10 3.60/10

7,959 Customer Reviews

Rating 8/10
4/5
modified review posted

"I love the antivirus so far, but am having issue with safe pay. Went to set it up with my bank sight, now every time I bring up my bank sight it takes over and freezes my pc. I have to use task master to log completely out. That is the only thing I can do with task master. It show the program as non response and wont even let task master turn it off. 2nd issue - although I am not sure if this is your software problem but it started after I down loaded. Windows keeps trying to up give me a update, it goes 99% then states it can not do the download and begins the reversal processes of undoing changes. (time consuming, irritating)This maybe a windows or security issue. My PC is running 8.1 and is 3 years old. "


Rating 10/10
5/5
modified review posted

"Good price, with additional (promo code) discount, clear instructions for download and activation keycode, and after-sale service quick and friendly."


Rating 8/10
4/5
modified review posted

"Satisfied that you got back to me fast ,Satisfied with your prices , Satisfied that you are sending the thing I order, so yes"


Rating 10/10
5/5
modified review posted

"Great experience! Downloaded and started using immediately. Very convenient."


Rating 2/10
1/5
modified review posted

"The product does not work as advertised"

modified review Rep reply posted May-27-2015

Herman Street, Herman Street rep has responded

“reached out to customer to offer assistance”


Rating 10/10
5/5
modified review posted

"have not been able to make it work yet"


Rating 10/10
5/5
modified review posted

"I received the item as described, and quicker than expected. I look forward to doing business with him in the future. A great seller.
"


Rating 10/10
5/5
modified review posted

"Everything about my order was handled very quickly and I was given concise information that was very much appreciated!"


Rating 10/10
5/5
modified review posted

"I'm very pleased with my purchase, fast shipping, great packaging and a quality products."


Rating 10/10
5/5
modified review posted

"Downloaded a computer program without problems. Have purchased form Herman Street in the past and have always been quite satisfied with their service."


Rating 10/10
5/5
modified review posted

"Got what i need information and product wise in a short period of time and no hassle."


Rating 2/10
1/5
modified review posted

"It's been going on two weeks and I still haven't received the product I ordered for my wife. I'm very angry and disappointed with the service I've gotten. If this is what I can expect from your company, I won't be doing business with you any more!"

modified review Rep reply posted May-27-2015

Herman Street, Herman Street rep has responded

“Customer purchased a download software and not a box version. He was emailed a download link on 5/7/15. I have reached out to the customer”


Rating 10/10
5/5
modified review posted

"I like the simplicity of the product I purchased. It is exactly what I needed. "


Rating 10/10
5/5
modified review posted

"It was Easy and efficient. Found high ratings "


Rating 2/10
1/5
modified review posted

"The product that was being pushed by the site offering money off the cost. Beware!!! Totally worthless unless you upgrade any pay more money for the deluxe software. Will never shop here again!!"

modified review Rep reply posted May-27-2015

Herman Street, Herman Street rep has responded

“Customer did purchase the deluxe version. All she needs to do is register the software I have reached out to customer to offer assistance”


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Herman Street is a Merchant Member! Learn more

Herman Street is a merchant member
Herman Street participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,835 merchant members.