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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Herman Street Herman Street Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: HERMAN STREET 2425 Lincoln Avenue Ogden, UT 84401
    • Contact: Support@HermanStreet.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 8:00AM - 5:00PM MST Mon - Fri. Online Store open 24 hours a day to purchase, but customer service o
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.38/10 6.38/10
    Chance of future purchase: Rating 5.52/10 5.52/10
    Shipping & packaging: Rating 6.46/10 6.46/10
    Customer service: Rating 5.75/10 5.75/10
    Return/Replacement policy: Rating 3.93/10 3.93/10

7,321 Customer Reviews

Rating 2/10
1/5
modified review posted

"Bad experience this time. Have purchase items in the past from Herman Street no issues. Made a download purchase on early Saturday March 28th as of today late Sunday 29th have not received download instructions or Activation Code!"

modified review Rep reply posted Mar-30-2015

Herman Street, Herman Street rep has responded

“records show an email confirmation was sent to customer on 3/28 which included a download link and activation code. Customer contacted our support center, and another email was sent on 3/30 containing his download link and activation code.”


Rating 10/10
5/5
modified review posted

"Fast efficient website. Quickly found software I needed, at a price I wanted to pay, checked out easily, and was using my new software with in minutes. Great site."


Rating 10/10
5/5
modified review posted

"purchase was fast and the download was a little slow, but I managed to figure it out without too much difficulty and the price was right!"


Rating 10/10
5/5
modified review posted

"...world class ...thank you for everything ~)))

isaac
"


Rating 10/10
5/5
modified review posted

"Herman Street delivers! I have ordered several software programs from Herman Street and I have been satisfied with the purchases. I will buy again and I will recommend them!"


Rating 10/10
5/5
modified review posted

"Familytrreemaker backup CD arrived. I had previously downloaded it from the net"


Rating 10/10
5/5
modified review posted

"Download worked well. One thing - I'd prefer to have the complete program download, rather than having a small application that downloads the rest of the file at the time of installation."


Rating 8/10
4/5
modified review posted

"Had sent an email regarding the additional discount of $10.00 if the product was bought within the 60 minutes. This was not applied on checkout and I have not received any response to my email, so from that point of view a little disappointing, The download was fine and installation was fine. Would have been five stars if the above had been addressed."


Rating 10/10
5/5
modified review posted

"Transaction was fast and easy."


Rating 10/10
5/5
modified review posted

"We purchased Bitdefender Total Security - as a download. The transaction was smooth and easy - and the price was very competitive; THANKS!"


Rating 10/10
5/5
modified review posted

"good price ,quick responce "


Rating 10/10
5/5
modified review posted

"Was able purchase and download the software easily.
The price was reasonable.
Thanks.
"


Rating 10/10
5/5
modified review posted

"My order was processed and on it's way within two days
also there were no shipping charges as well.
(Over $100.00)
"


Rating 10/10
5/5
modified review posted

"Unsatisfactory, I paid for this software and have been refused the product liscence key to unlock the non trial version. I am being told to contact bitfinder directly when I paid Herman Street for the product. Bitfinder refers me to Herman street for the code. "


Rating 10/10
5/5
modified review posted

"Good job, thankyou for your good service"


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Herman Street is a Merchant Member! Learn more

Herman Street is a merchant member
Herman Street participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,842 merchant members.