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hermanstreet.com

Computer Hardware & Software, Music, Instruments, CDs, and DVD and VHS Videos

Rating 8.61/10 360 reviews
8.61/100 (6-month rating)
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Herman Street is a merchant member
Herman Street is a merchant member and currently DOES actively participate at ResellerRatings to monitor feedback and resolve any issues. This merchant is also elite. See all 1,957 merchant members.
 

All Customer Reviews (360)

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Rating 10/10 5/5
modified review posted Feb-03-2012

"When I contacted Herman Street with a mistake I had made with my order they were very friendly and efficient to resolve my concerns. I would definitely recommend this business!"

Rating 10/10 5/5
modified review posted Feb-03-2012

"Tried to upgrade my computer program purchased June 4 2011 and was unsuccessful and charged by another company. Called Herman street and they said I was entitled to a free upgrade. Upgrade was successful. Contacted other company for a refund no telephone number to contact must E-mail them. Still waiting. In the meantime Herman Street answers your call quickly and takes care of your problems. They also replies to your E-mail questions in a couple hours. Very accommodating!"

Rating 10/10 5/5
modified review posted Feb-03-2012

"Very good service. Criselda Hernandez helped me and made suggestions. She was very professional and knowledgeable. Great site!"

Rating 8/10 4/5
modified review posted Feb-02-2012

"Simple, straightforward, and hassle free. I had unfortunately lost the email with the activation code I purchased, all I had to do is email the support team, and they answered very quickly with the detailed information. And it was a personal email too! Nice to talk to someone real.
The only downside I noticed is that I could have purchased the software a bit cheaper had I gone to another site, but I saw it too late, so my fault. "

Rating 10/10 5/5
modified review posted Feb-01-2012

"Very satisfied with this company. Customer service was very kind and helpful. Had the wrong address on my order and Herman Street was kind enough to resend my product without any extra cost. I ordered a 6 foot HDMI cable and it is of great quality. Its better than the $50 cable that my friend bought from Best Buy for less than half the price. Recommend their products."

Rating 2/10 1/5
modified review posted Feb-01-2012

"I just want to say if your looking to clean up your computer do not use Herman street products.I got the optimizer 3 what a waste of money and tried to get my money back,cant do it.So i am here to tell you save your money and if you buy this and try to get your money back all you are getting is high blood pressure!!!HIGH BLOOD PRESSURE"

Rating 10/10 5/5
modified review posted Jan-31-2012

"Herman Street is a wonderful company to work with-great products, super deals and outstanding folks!"

Rating 2/10 1/5
modified review posted Jan-30-2012

"I had purchased Net Nanny from Herman Street. I had downloaded the product and ran it on my computer. After working with it for the day, I found I did not care for the software, from several perspectives and deleted it. I had left a message with Herman Street the next buisness day, they responded in a timly manor, however they had told me that they would not refund my pruchase, because I had activated the software. I had mentioned that their web site said "30 day free trial". I could go into more detail as to the phone conversation with the customer service, but will try and keep this brief. In a nutshell I will never make a purchase from this company again. And would caution others in the future to do the same. "

Rating 10/10 5/5
modified review posted Jan-30-2012

"Herman Street was a pleasure to do business with particularly because of their fantastic customer service! My order took a bit longer then expected, so they paid for my expidited shipping. Companies like this, that actually care, should be appreciated and made an example of. Seems that many companies think, "I am sorry" is good enough....Herman Street goes a step further and SHOWS you that they are. Thanks Herman Street for a great product and OUTSTANDING customer Service :)"

Rating 10/10 5/5
modified review posted Jan-28-2012

"Melissa was very quick to respond & helped me immediately!"

 
 
 

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