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  • Hedocell Hedocell Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 417 E Cedar Ave Ste G
    • Contact: websales@hedocell.com
    • Phone: n/a
    • Customer Support: 956-587-9188
    • Business Hours: M-F 9:00am - 7:00pm Central Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

253 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-09

Misrepresentation

"The cellphone holder I bought was misrepresented by Hedocell. It was represented to fit the Samsung Galaxy Note 7 but it didn't. It left about a 1/2 inch out of the pouch. I think it was made to fit the S7 Edge.I didn't send it back because I would have had to pay the shipping which would not have been worth it. I emailed Hedocell on Friday and I have not had a response yet.



I must have read the advertisement wrong thinking that the cellphone pouch was for the Galaxy Note 7. I apologize for the bad review. The shipping was fast and customer service was very good. I change my review to excellent!
"

This review was modified by gcatch22 on September 10 2016 08:39:49 PM
Rep reply posted Sep-10-2016

A rep from Hedocell, www.hedocell.com, has responded

“The purchased case is made for the Galaxy S7, you may have the Galaxy Note 7 which is a different larger model, please contact our customer support for an exchange.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-09

They make it right.

"A mistake was made on my order. Upon notifying them, they shipped the correct part and made it right. Good folks to deal with!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-05

Exceeded expectations

"Delivered faster than advertised. Fair prive. Product performs well."


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Verified Customer
Rating 4/10
2/5
2016-08-22

Second rate charger

"Lightening plug is loose in phone doesn't fit correctly so phone doesn't charge due to bad connection."

Rep reply posted Aug-23-2016

A rep from Hedocell, www.hedocell.com, has responded

“Please receive our apologies for this issue.

All our products are guaranteed, please contact our support team at websales@hedocell.com to request a replacement.”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-17

Cute package .....

"The shipping was grateful it deliver one day earlier that they said it would. But 4 star because one off the ear bud was rip a bit so that the down fall btw all the items was awsome."


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Verified Customer
Rating 10/10
5/5
2016-08-15

Delivery was very quick and did not expect it will arrive that soon.

"Hedocell has a quick delivery for your ordered items."


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Verified Customer
Rating 10/10
5/5
2016-08-13

Item just received!

"As soon as I sent a negative review, I received it in my mailbox!!"

This review was modified by pwillow1-86755 on August 13 2016 09:32:49 AM

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Verified Customer
Rating 10/10
5/5
2016-07-30

Simple & complete

"The process was simple and everything was handled to my satisfaction."


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Verified Customer
Rating 10/10
5/5
2016-07-24

Why Did I Wait so Long?!!?

"This headset makes it much easier and convenient to talk on the cell phone. Light weight and good value for the money."


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Verified Customer
Rating 10/10
5/5
2016-07-19

great delivery

"I oredered the battery on aTuesday morning. Was totally surprised when it arrived in New yORK ON tHURSDAY MORNING. It was used immediatly. Cord was longer than OEM and battery was charged much faster. I couldn't be more satisfied with thier product and service. Outstanding."


No Avatar

Verified Customer
Rating 2/10
1/5
2016-07-15

OOOps

"Haven't been able to get their attention on a request to return a smartphone cable."

Rep reply posted Jul-17-2016

A rep from Hedocell, www.hedocell.com, has responded

“Please receive our apologies for this issue. Your emails have been answered. If you still have concerns about your return/exchange, please contact our customer support at websales@hedocell.com.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-01

Great equipment

"This charger has a longer cord than my orinal phone charger &seems to charge faster!"


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Verified Customer
Rating 10/10
5/5
2016-06-11

Very satisfied!

"Quality product, heavily discounted, efficiently and quickly delivered"


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Verified Customer
Rating 10/10
5/5
2016-06-08

Fast and as ordered

"Fast and as promised. No issues, would buy from them again."


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Verified Customer
Rating 4/10
2/5
2016-06-05

Wrong product delivered

"I ordered an ear phone but a power bank was delivered. I wrote an email and they responded well;however, the ear phones haven't been delivered yet. I am still waiting on the shipment to come to me. I asked for a prepaid mailer to return the power bank as well (which is still unopened) and there was no response regarding that. I will revisit the review once the correct product is delivered. "

Rep reply posted Jun-07-2016

A rep from Hedocell, www.hedocell.com, has responded

“Your replacement order was already delivered, the USPS tracking number for your replacement is 9400110200829043528103”


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