Healthy Back Reviews - healthyback.com/ Ratings at ResellerRatings

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healthyback.com/

Health, Fitness, Beauty

Rating 6.61/10 137 reviews

6.61/100
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All Customer Reviews (137)


Rating 4/10 2/5
modified review posted May-19-2013

"I ordered the pillow over a week ago and it still hasn't been shipped yet."

modified review reply posted May-20-2013

healthyback, Healthy Back rep has responded

“We appreciate your feedback and apologize for the inconvenience, Your item is being shipped directly from the manufacture. If you have any questions or concerns please please feel free to contact us 888.469.2225”

Rating 6/10 3/5
modified review posted May-19-2013

"It was not as big a wedge as I had anticipated. Were the dimensions included in the description? I do not remember. Often on-line desriptions are not as complete as would be helpful."

Rating 10/10 5/5
modified review posted May-18-2013

"quick and accurate delivery"

Rating 8/10 4/5
modified review posted May-17-2013

"i had to cansel the order because it was out of stock and would take several weeks to get it back in stock"

Rating 10/10 5/5
modified review posted May-17-2013

"I was very pleased at how quickly it arrived. We are using it and are pleased with it"

Rating 10/10 5/5
modified review posted May-17-2013

"The product I ordered was not quite what I needed and have returned it. The customer service reps were very courteous and helpful, making the process simple and without stress. I would order from Healthy Back again. Thank you."

Rating 6/10 3/5
modified review posted May-16-2013

"My only complaint is that I did not recieve a manual with the product I purchased."

Rating 10/10 5/5
modified review posted May-16-2013

"Great product and fast delivery!"

Rating 10/10 5/5
modified review posted May-15-2013

"It could not have been any better. Was received promptly. This the second back support I have ordered. "

Rating 2/10 1/5
modified review posted May-13-2013

"Very slow service; promised delivery date not met."

modified review reply posted May-14-2013

healthyback, Healthy Back rep has responded

“We appreciate your feedback and apologize for the inconvenience, Your item is being shipped directly from the manufacture. If you have any questions or concerns please please feel free to contact us 888.469.2225”

Rating 8/10 4/5
modified review posted May-13-2013

"Did not receive my pillow. Yes, it did arrive yesterday. I didn't think I hit the 'submit' button on my review, but did think the pillow would have arrived sooner than it did. "

modified review reply posted May-14-2013

healthyback, Healthy Back rep has responded

“We appreciate your feedback and apologize for the inconvenience, sometimes our message’s find their way into the Spam folder with gmail account. Our records show your pillow was delivered yesterday via UPS and signed for. If you have any questions or concerns please feel free to contact us 888.469.2225

Thanks”

Rating 8/10 4/5
modified review posted May-13-2013

"Sitting in my car, at restaurants and sometimes even at home reading I have had a problem with my back. I could never move the right way to get comfortable. A few weeks ago I spoke to a friend who has had back surgery but still suffers with pain upon sitting too long. When we went to a restaurant together I wondered what she was bringing along with her. She had a cushion for her back and one for her "tush." She said they really helped and let me borrow her extras! I was able to sit for some time without pain and actually enjoy my meal and company. She directed me to the Healthy Back store and said I should definitely get something for my plane trip. Never being one to spend money on myself , my husband went on the computer without my knowledge and ordered a cushion from the online store. So glad he did, I have been able to drive without constantly shifted around in my seat and am looking forward to traveling in a few days."

Rating 2/10 1/5
modified review posted May-13-2013

"Have not received. I paid for 2 day delivery after contacting customer service who assured me I would receive in time for mother's day. I haven't even received a message that it has been shipped. Plan to cancel today."

modified review reply posted May-13-2013

healthyback, Healthy Back rep has responded

“Hi Donna,
We appreciate your feedback and apologize for the inconvenience, Your item is being shipped directly from the manufacture. It is unacceptable on our end that the item was not shipped in a timely manner. Please contact us us 888.469.2225 to so we may correct this.
Thanks”

Rating 10/10 5/5
modified review posted May-11-2013

"My on-line order for a Bed Lounge was filled promptly and I am pleased with the item. In Feb. 2012 I purchased The Perfect Chair at the Healthy Back store in Durham, NC. The staff who sold me the store were very helpful, and I could not be more satisfied with my experience — and with the chair."

Rating 8/10 4/5
modified review posted May-09-2013

"Finally found the under-desk footrest I was looking for. I was improvising with pillows before. Thanks, Magellan!"

 
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