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Stores > HandHelditems
  • HandHelditems

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1211 John Reed Court City Of Industry
    • Contact: Contact us via our website
    • Phone: 1800-944-4322
    • Customer Support: 1800-944-4322
    • Business Hours: 9am to 5pm (PST)Monday - Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review HandHelditems by clicking a star below.
Rating 2/10

Not a happy camper

"I submitted an order online, and realized I had already ordered the same item from another provider. The item was a large purchase (furniture) for $126.00. I immediately tried to contact the company only to find there was no phone, or contact information available other than a customer service ticket; to fill out. I filled it out, waited 24 hours, no response. I filled out another one... waited, no response... waited an additional 24 hours, and still did not receive any help from customer service, but have since been charged for the item, and now the order says it has been shipped.

Feeling frustrated to have NO response or assistance from customer service. From here on out, I will not order from companies that do not offer customer service contact information. That should have been a big red flag. Now, I will need to return it. Hopefully, I will not be responsible for shipping costs, as it is their lack of customer service. What a waste of time, and resources for many.

This review was modified by RhiannonArcherelle on February 28 2017 12:30:23 AM

Rating 2/10

"The CoverBot Thin iPad Air Keyboard Case and Stand is not a well designed or durable product. The case is flimsy and came unglued after my iPad air was standing on it for less then five minutes. The keyboard itself is ok, but I believe the icon to select different languages is in the wrong spot.
Since this particular design requires the iPad to be snaped into the case (not by magnetic connection like the keyboard/case designed by Zagg and others), you must have strong and sharp nails to pray the iPad from the cover every time you want to use it. You also need to pay your own shipping to return it to HandHelditems in order to be refunded.

This review was modified by dmezzadri on January 06 2016 08:26:54 PM

Rating 2/10

"Scam. Bate and switch. I bought a product based on picture and description and they sent me a different item. It took over two weeks to receive the item. I did get it day before Christmas but wrong product. The picture and description say with stand and they said a slit in the keyboard was the with Stand. What? I should have used reputable company. It would have shipped in two days and been 75 percent of the price of the item I really wanted. I even offered to pay for extra pieces. Customer Service was rude. Do not use this company. Takes weeks and they use bait and switch. "

This review was modified by jermontoya23 on December 30 2015 11:23:57 AM

Rating 2/10

"They took my funds for an order and sent me an "auto receipt" but no order confirmation or dispatch information. Every email I have sent them about this has been ignored and the login I set up at the point of ordering has been blocked.


This review was modified by Vergenhexagon on December 17 2015 02:39:49 AM

Rating 10/10

"Large selection, price was right, shipping was fast. I had no issues when looking for an iPhone case. Thanks."

This review was modified by trayphin on July 15 2015 07:33:44 AM

Rating 8/10

"The cell phone case I ordered is great; very sturdy and functional for less than 5$! The delivery occurred about 3 days before they estimated it would, yay.

The one thing that is annoying me though, is the fact that for the past two weeks, they have been emailing me asking me for a review. I would deduct a star for that. If I receive any more unsolicited emails from this company, I will be marking them as spam.

Rating 2/10

"TERRIBLE! 11 days after I ordered a phone case I call HHI. Nothing was delivered on the day they said it was and they didn't lift a finger to help so I'm out my money and no phone case. DON'T BUY FROM HHI!"

Rating 2/10

"I bought one thing and they sent me a completely different item. Customer service was so rude and they refused to refund the expedited shipping I paid even though they sent me the wrong thing! Then I had to pay $3 for postage to send them the wrong thing back before they'd refund me what I paid for the product!! I end up $9 in the hole because THEY messed up. What kind of sheisty company is this?!
They basically said "tough luck, dispute it with your bank if you have a problem because we aren't refunding it."


This review was modified by Babushkab on June 24 2015 09:55:46 PM

Rating 10/10

"I really enjoyed all the different varieties of items, super easy ordering process and quick shipping services that your company has. I have been expressing my satisfaction with all my friends and family. I will most definitely be ordering more things from your company in the near future."

This review was modified by Spunky0223 on June 18 2015 01:52:29 PM

Rating 10/10

"I got my new phone cover from HandHelditems. It is great! The grasp is great, no more having my phone slip out of my hand. "

Rating 10/10

"Very good service. Helped track order and it arrived sooner than expected. They have just about anything you could want in hard to find phone cases. Two thumbs way up!"

This review was modified by TimScott01 on June 03 2015 02:19:47 AM

Rating 10/10

"Great price for great product and the shipping was very fast."

This review was modified by Ademola22 on May 28 2015 01:11:09 PM

Rating 10/10

"HandHelditems rescued photos from mobile phone!
Urgently needed to retrieve photos from mobile phone
with a compatible cable connection to laptop.
Found that needed item on your online shopping site.
Photos printed out great!

Rating 8/10

"I ordered a case for my phone which I really like. Also a phone charger. Both are great and the price was good also. The only negative is the long wait for shipping."

This review was modified by nerdychick on April 25 2015 10:09:02 AM

Rating 10/10

"I had no problems with my order. i was on vacation in TX at my sisters and the phone case arrived when it was supposed to and it was exactly what I wanted. The case fits my phone and I will certainly shop here again. In fact, because I was shipping to a different state, customer service called me to verify the ship address. I really appreciate the follow up!"

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