Take the Tour »
e.g. Such as Zappos, Newegg | browse by category » or best/worst »
"2 weeks after placing my order and did not receive my order I tried calling them.I called them everyday from Monday - Wednesday and all calls go to voicemail.I emailed them and received a reply a few days later stating the phone case I ordered was out of stock.It wasn't out of stock on their website when I ordered it, but it is now.So I replied with a different case that was in stock.My email fails to get delivered, I get a failure notice their email is not accepting emails "unauthorized"Now nearly 3 weeks later and I still cannot get in touch with anyone regarding my order. The "Tracking order" page does not work on their website either. "
"My first impression of this website is not a good one. I ordered a bumper for my iphone 6 and for some reason it was supposed to be delivered on 10/10/14 and was sent back. I have no idea. I called the customer service department and they could not tell me what the problem was. I asked them what do I do and they told me that I would have to wait for it to be sent back to the company and then someone from handhelditems will reach out to me. And if I wished to reorder the product I would have to wait another 10 days to receive it. I am really not impressed. I have no idea why my product was not delivered because the address is the same exact address that I use for other deliveries. I am very disappointed and I will NOT be ordering anything from them again"
"Did not receive my order ! Will not order from here again!"
"They fooling customers. I bought one iphone defender, they sent totally different and cheaper one instead. Do not trust them. They are not reliable!"
"Unfortunately, we still have NOT received this item! I can't write a review for a product we haven't received!!! I ordered this BEFORE Mother's Day and my mom still has NOT received it! I called customer service and they told me there was "small" print that said it was on back order! I wish I had known that BEFORE I ordered it! I was also told that it would ship today, and as of now I still have not received and email saying it shipped! Not happy with this purchase at all!!!"
"I made a purchase on April 20 for a Samsung Galaxy S2 Pink Zebra Case with a viewing stand....well a little over a week later, I recieved a Pink Zebra case with NO VIEWING STAND...I will add that HandHelditems will be sending me out the Pink Zebra stand that was stated on my order, and I will be sending back the case that they sent me by mistake just as soon as I recieve my new stand in the mail. "
"Order description: Micro HDMI (Type D) to HDMI (Type A) Cable For Dell Latitude 10 - 6 Feet Does not fit a a Dell Latitude 10. Very disapointed."
"Placed an order on 04/08/13 and today is 04/23/13 and still has not received my order; however, it was already charged to my credit card. Hand held item company is still researching where they sent my order to. I don't understand. I order some items for my new cell (accessories) and the company cannot trace my order. The conmpany will give me my money back less shipping charges; although I NEVER received my order. I don't understand how a company stays in business if they don't CARE about customer satisfaction. Will change my review once I either receive my order or receive ALL my money back....."
"Have had speedy service on past orders, good quality on iPod/ iPad accessories. Big money saver on screen protectors, rubberized cases, and skins. Have only had one experience where they shipped the wrong item and I had to go through a couple of hoops to get it made right, but that's not too bad."
"Good products and great service"
"I ordered a phone cover for my son. It was shipped promptly and arrived in fine condition. The product was priced right and as advertised. Completely satisfied, I will order again from HandHelditems if the need arises."
"I had ordered a great deal from these guys in the past, but the last order I made with them was the last I'll ever make. They lied about the shipper losing it, and wouldn't refund my money. I was only offered a credit with them. Tracking shows that it never shipped, and I had to take an item in a color I didn't want as a result of their unprofessional conduct. You might save a couple of bucks going to them on the front end, but eventually you will pay on the backend. I wouldn't buy from them again, and neither should you."
"The greatest online store the order accessories from. Prices are the best and very accurate on when to receive merchandise. I will always promote the online store!!!! "
"So I was asked to write a review and so here it is. When I put in my order for an iPad mini case, I got the wrong one. The one they sent me was about $6.00 when I was charged $13.99 for the case I ordered. I didn't like the fact that I had to wait (and still waiting) for the case I ordered. They said that I didn't have to send back the case they gave me because of an inconvenience they had caused, so...I'm still waiting."
"I ordered a few times from this company and I'm very happy with the service, products, and prices. Highly recommended!!!! I will order again in the near future. Plus the have selected items with FREE SHIPPING that makes the purchase more attractive. "