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Stores > Hammacher Schlemmer
  • Hammacher Schle Hammacher Schlemmer Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      9180 LeSaint Dr.
      Fairfield, OH US
      45014
    •  
    • BUSINESS HOURS
      8:00AM to 12:00PM (Eastern)
      GENERAL PHONE
      5138604570
      FAX
      5138604570
    • SUPPORT EMAIL
      customerservice@hammacher.com
      SUPPORT PHONE
      5138604570

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 1.25/10 1.25/10
    Chance of future purchase: Rating 8.88/10 8.88/10
    Shipping & packaging: Rating 1.25/10 1.25/10
    Customer service: Rating 8.88/10 8.88/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
Voice your opinion! Review Hammacher Schlemmer by clicking a star below.
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Verified Customer
Rating 6/10
3/5
2017-08-03

"order, data entry of info, of your order procedure felt troublesome, unfriendly,
and awkward. I had to re-renter info. Re-set of password was incompletable or got side tracked and lost.

The entire order entry (from start to finish) needs re-design attention for
ease of use consideration.

Also, the overall experience of using this online site to (1) search for product, (2) select a particular item to purchase, and (3) order entry and payment steps all seemed to require more effort and struggles than the average other online retail purchase. Never the less your unique merchandise and product niche advantage may be the difference maker at this time.
"


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Verified Customer
Rating 10/10
5/5
2017-08-03

"Very reliable and good quality items."


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Verified Customer
Rating 10/10
5/5
2017-08-03

A/C Cover - COOL

"This is my first purchase and it went smoothly. Can't wait to receive my product."


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Verified Customer
Rating 10/10
5/5
2017-08-02

Solid Surfing

"Exceptional web site layout. Understandable navigation. No ERRORS!"


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Verified Customer
Rating 10/10
5/5
2017-08-02

Quality products quarenteed customer satisfaction

"easy computer access for us old guys (83)- quality product I am veteran would like free shipping seems very expensive."


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Verified Customer
Rating 8/10
4/5
2017-08-02

"Your shipping charges are too high. Otherwise, I love the products. Would order much more if not for shipping"


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Verified Customer
Rating 8/10
4/5
2017-08-02

"I was hoping for overnight delivery. It could be very helpful for last minute gifts .In my case, I just found out about your product and the more time it is delayed...the more it affects my hubby's lack of sleep. (People who snore or have sleep apnea get worse exponentially- day after day. I really hope that this product helps!
"


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Verified Customer
Rating 8/10
4/5
2017-08-02

Easy 123

"Have purchased from Hammacher Schlemmer before & they stand behind all their products & guarantees. Products are priced pretty competitive. "


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Verified Customer
Rating 10/10
5/5
2017-08-02

"Website was good, but you should make login for existing customers easier to find/see."


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Verified Customer
Rating 10/10
5/5
2017-08-02

"Ordering was pretty straightforward. Now I am anxious to see if my items are delivered on time and in good condition."


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Verified Customer
Rating 10/10
5/5
2017-08-02

Pure Heaven for Old Bones!

"I've been wanting to purchase these towels for my 82 year-old mom. She mows her own 3 acres (a bit hilly) in summer and and shovels snow in the winter. I think she needs soft, luxurious towels, don't you?

"


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Verified Customer
Rating 10/10
5/5
2017-08-02

Paula at customer service shout out for excellence there

"Wow great customer service in answering my questions before I order"


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Verified Customer
Rating 10/10
5/5
2017-08-02

"Had what I wanted and easy to order"


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Verified Customer
Rating 10/10
5/5
2017-08-02

Chewbacca Robe

"Ordered on the website hammacher.com. Very easy"


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Verified Customer
Rating 10/10
5/5
2017-08-02

"sAND bUNNY"

" I thought I was getting free shipping (according to the web page), however I ended up paying shipping so I called and spoke to customer service. The fellow was helpful and I found out I needed almost $100 in merchandise to qualify for free shipping. Problem solved as my purchase was about $60."


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