17 reviews
reply posted Jun-11-2013 “We have a new system and none of our tickets are rented or need to be returned now! :) Please call (714)441-8841 or email sales@halfoffthemeparks.com and ask for Sean. We would like to extend an exclusive promotion to you for your troubles. Thanks! Sean”
reply posted Jun-11-2013 “I'm glad that both times you used us you received a substantial savings and 100% success rate. We tried reaching you several times to see what we can do to make up the miscommunication(transaction error) but haven't received a reply back. Please call us at your earliest convenience. We have a new system and none of our tickets are rented or need to be returned now! :) Call (714)441-8841 and ask for Sean. Thanks!”
reply posted Jun-11-2013 “Hello,
I'm glad that you eventually were able to go into the park and benefit from the savings. I understand the delay must have been frustrating.
We contacted you several times by email but haven't received a response on our new offer.
We have a new system and none of our tickets are rented or need to be returned now! :) Please call (714)441-8841 and ask for Sean to receive an exclusive offer for the mess up. Thanks! -Sean”
posted Jun-18-2012
reply posted Jul-09-2012 “Glad you had a good time :) Don't worry we will be opening offices in the near future closer to other theme parks we offer.”
posted May-31-2012
reply posted Jun-22-2012 “Nikita,
I am sorry our process inconvenienced you.. We do shred all customer's information after tickets have been accounted for the next business day. It states on our website that tickets must be returned as well and we keep personal info on file till tickets are returned. You also Signed a contract stating you have to return the tickets. So please by all means get in touch with us so we know what we did wrong. Please feel free to contact us at 714-441-8841.”
posted May-27-2012
reply posted Jun-22-2012 “We're glad you saved money :) and we do realize people change their bookings alot so we try to help our customer as much as possible :) thanks for the review”
posted May-24-2012
reply posted Jun-22-2012 “Thank your for the business please come back again :)”
posted May-22-2012
reply posted Jun-22-2012 “We appreciate the recommendation :)
We strive to make our customer happy through the whole process and were thankful for the feedback.. please see us in the future :)”
reply posted Jun-22-2012 “Thank you for the feedback its important to hear what our customer think... glad you will be seeing us in the future :)”
posted May-21-2012
reply posted Jun-22-2012 “Thanks for the feedback..glad you finally made it :)”
posted May-20-2012
reply posted Jun-22-2012 “I am sorry to hear our FB Promotion was not honored.. we more then likely may have run out of our promotion tickets but please feel free to email your info to us at sales@halfoffthemeparks.com so we can look it up. We can make it up to you during your next visit :) thanks for the feedback its much appreciated!”
"Terrible experience. Not only did they call us the day before to tell us they would not be able to provide the child's 1-day park-hopper Disneyland ticket we had reserved, but when we arrived at the gate with our 4 adults tickets (splitting up into three different groups as recommended), ALL of our tickets were confiscated! Disney staff told us we had purchased our tickets from "an unauthorized vendor" and that these tickets had already been "returned" and the vendor had been informed they would not work. The company promises a 110% return ... let's wait and see if they honor that promise."