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RatingsRating
Store InformationStore Info
Full Rating Profile
  • h.h. gregg h.h. gregg Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4151 E 96th St Indianapolis, IN
    • Contact: onlinecustomercare@hhgregg.com
    • Phone: n/a
    • Customer Support: 1-866-974-7344
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.95/10 5.95/10
    Chance of future purchase: Rating 4.31/10 4.31/10
    Shipping & packaging: Rating 5.08/10 5.08/10
    Customer service: Rating 4.04/10 4.04/10
    Return/Replacement policy: Rating 3.75/10 3.75/10

8,404 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"I had a Sunday deliver scheduled. They arrived ahead of schedule and was in and out of the house in no time. "


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Verified Customer
Rating 10/10
5/5

"Delivery couldn't be better...called the night before and gave a 3 hour window...called 40 mins prior to delivery. No staying home all day for a delivery! Also, first frig had a dent which THEY pointed out...offered money off or new one. Opted for new one...delivered next morning! Very happy with delivery process and employees that gave this great service...oh yea, and old one hauled away for free!"


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Verified Customer
Rating 4/10
2/5

"Products purchased still have not been delivered and 36 month financing was reduced to 24 months???"


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Verified Customer
Rating 10/10
5/5

"Received washing machine in very fast and timely manner. The two delivery men were very professional and courteous."


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Verified Customer
Rating 4/10
2/5

"I have not received any of the merchandise I purchased online yet, and only one update for the least expensive item that was supposed to have shipped 3 days ago."


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Verified Customer
Rating 10/10
5/5

"I called the store to see if the item was still available, and was advised the air conditioner was sold out, but was offered another air conditioner at the same price. This air conditioner was the same brand, but a grade up in value. This manager was very nice in doing this. He told me that the two sale price air conditioners got damaged. Most retailers would not do this. Thanks "


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Verified Customer
Rating 10/10
5/5

"Quicker shipping than expected"


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Verified Customer
Rating 10/10
5/5

"The item was ready to pick up when I went to the store,sales clerk very helpful."


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Verified Customer
Rating 10/10
5/5

"ordered online good price for the tv - quickly received email notification that product was available for store pickup. so far tv is working perfectly. very pleased with my purchase."


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Verified Customer
Rating 10/10
5/5

"Great Service and speedy deivery and great prices"


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Verified Customer
Rating 10/10
5/5

"Product was delivered ahead of schedule. I appreciate that type of service"


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Verified Customer
Rating 10/10
5/5

"They gave me a free upgrade, after they sold the one I came to pick up"


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Verified Customer
Rating 6/10
3/5

"TV was supposed to be delivered to my nearby store Monday, 8/17. Received no email that it was delivered, so I called in the afternoon. Was told that it was not on the truck, but should be there Friday. Friday still no email, so I called store again. Was told it was there. Picked up Saturday. VERY POOR communication. Have been a customer of my local H H Greg for a long time and would have bought the tv directly from them if they had one. WILL NEVER by on-line again!!!"


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Verified Customer
Rating 2/10
1/5

"I am still waiting for my item. "


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Verified Customer
Rating 8/10
4/5

"In the beginning HH GREGG was not working with me with returning a Tv purchased 48 hours prior. Until I said I'll shop elsewhere. That's when they were able to oblige "


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h.h. gregg is a Merchant Member! Learn more

h.h. gregg is a merchant member
h.h. gregg participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.