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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4151 E 96th St Indianapolis, IN
    • Contact: onlinecustomercare@hhgregg.com
    • Phone: n/a
    • Customer Support: 1-866-974-7344
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.28/10 6.28/10
    Chance of future purchase: Rating 3.43/10 3.43/10
    Shipping & packaging: Rating 3.84/10 3.84/10
    Customer service: Rating 2.89/10 2.89/10
    Return/Replacement policy: Rating 3.55/10 3.55/10

7,205 Customer Reviews

Rating 6/10
3/5
modified review posted

"Everything was OK with the service and the credit of $1000. I placed an order that kept me UNDER $1000. All of a sudden I get many calls . I missed them because I am a disabled vet and cannot get to the phone fast enough. Finally I do get the phone and I am asked ?'s like I am re-applying for the credit I was already given by HH Greg. I do not do things twice . I sure would never step in front all those bullets and explosives to save 4 of my fellow soldiers . But I did it once and saved them all and was awarded the Navy Cross and the Siler Medal . don't ever ask me for my SS# on the phone or internet again . You already got it once on my application . I also thought the little girl asking me ?'s was very rude . I really don't care if you send my order that YOU ALREADY APPROVED me of . I Pray Every Day there is never a battle against me again . "CLICK" !"


Rating 4/10
2/5
modified review posted

"Was a language barrier and hurry to go without completing the task, left trash from packaging in driveway. 5days later called for service repair of product and was waiting on the phone 35min, called back 20min hung up, and on the3rd call was able to reach someone. Waiting to see what happens this Fri. when come to service what didn't work right in the first place."


Rating 10/10
5/5
modified review posted

"I bought a stand-up freezer. Shopping online was easy and they had the best prices. Delivery was setup online, and I was called to confirm the delivery window. The delivery staff were clean, fast, and professional, and they did a fantastic job. They even took the old freezer away. Great price and great service!"


Rating 10/10
5/5
modified review posted

"Delivery personell was very polite and helpful with old box.
arrived in the window planned.
"


Rating 10/10
5/5
modified review posted

"Purchase all our appliances for rental property there with good pricing, etc. "


Rating 2/10
1/5
modified review posted

"Did not deliver on time. Did refund the shipping but very disappointed in CSS.."


Rating 10/10
5/5
modified review posted

"Great job the TV arrived on time in good condition."


Rating 10/10
5/5
modified review posted

"I bought a Haier tv, did not work well. Called HHGregg told them the problem I was having. I was told to bring it in, exchanged it for different name tv. No problems, great service, friendly people, very helpful. Great store. "


Rating 8/10
4/5
modified review posted

"I purchased a Seiki 24" 1080p LED HDTV model SE24FE01-W on line that was on sale. The TV arrived in only two days, which was faster than the estimated delivery date. The only problem I had was not the stores fault. I do not think this TV has a digital turner in it. I ran a channel search in TV mode and it could only locate the local TV stations that are still broad cast in RF over my cable network. It could not locate the digital signal coming from the cable box using the 75 ohm connection wiring. So that means it would need a convert box to pick up current digital TV air wave signals. Then again it did not state it had a digital receiver in it. You just expect any TV sold now would have a digital tuner in it. I had to go buy a HDMI cord and the TV was able to see my cable feed. Everything HHGregg has done, so far, is just fine. It would have been better if HHGregg would have pointed out the TV would need a convert box to receive over the airwave viewing. Of course most store are not into pointing out the short comings of their products. Now, I know why this TV is being discontinued. I would have purchased it anyway because I like the white frame for the kitchen and it is a the smallest 1088p I could find. Of course I have not received the credit card bill yet. If they get that right everything will be just peachy. "


Rating 10/10
5/5
modified review posted

"It was very easy to order our new TV online and then pick up at the store the next day. The price was $50 better than Amazon ( or anyone else) on the same TV."


Rating 8/10
4/5
modified review posted

"The deal was very good and it was easy to use your website. I gave you the second rating from the top, because I never received the email telling me I could pick up my TV until after I picked it up. I called to find out if it was in and a very nice young man checked. He also checked me out at the store and again was very nice. He seemed to have triggered the email saying I could pick up when I was in the store. I have bought from hhgreg before and you always do a fairly good job. Thank you."


Rating 10/10
5/5
modified review posted

"This is my first order with hh Gregg. The Toshiba 40" TV was by far the best price with your store. I placed the order and it arrived in 2 days, in perfect shape. I am VERY satisfied with the experience, and will order through your company again. The UPS driver was extremely professional also, assuring us that the tv box had been on his truck all day and was taken care of. Thanks hh Gregg"


Rating 10/10
5/5
modified review posted

"Not thrilled about front door drop off (in view of the road) when no one is home but that was my only concern. "


Rating 10/10
5/5
modified review posted

"Delivery on time, employees friendly and couteous."


Rating 10/10
5/5
modified review posted

"The people who delivered our stove were prompt, polite, careful, timely and very professional. They knew exactly what they were doing! I highly recommend them. Stove looks and works great!"


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