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RatingsRating
Store InformationStore Info
Full Rating Profile
  • h.h. gregg

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4151 E 96th St Indianapolis, IN
    • Contact: onlinecustomercare@hhgregg.com
    • Phone: n/a
    • Customer Support: 1-866-974-7344
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.18/10 6.18/10
    Chance of future purchase: Rating 3.43/10 3.43/10
    Shipping & packaging: Rating 4.33/10 4.33/10
    Customer service: Rating 3.08/10 3.08/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

8,153 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Everything went very smoothly. From ordering online to home delivery. The delivery guys were very knowledgeable and nice. I only wish HHGregg would allow deliveries to be set up over the phone. What's the difference between going in or calling in, using a credit card?"


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Verified Customer
Rating 10/10
5/5

"Great delivery and installation service for the cost. Showed up during the delivery window."


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Verified Customer
Rating 10/10
5/5

"This was the first time I had made a purchase at HH Gregg. My parents had always purchased items so thought I would check them out. Very pleased. I am now looking for a gas grill. Would love to have an additional 10% off of the price. I will keep looking. Enjoyed my shopping experience!"


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Verified Customer
Rating 10/10
5/5

"Delivery men were efficient and well-mannered, great job!"


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Verified Customer
Rating 10/10
5/5

"They delivered my new clothes dryer on time and hooked it up correctly. I would buy from them again."


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Verified Customer
Rating 10/10
5/5

"Excellent price and delivered free. What more could I ask for. Thank you."


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Verified Customer
Rating 10/10
5/5

"The guy that installed the washer dryer did a great job and also took the time to wipe off finger prints and show me how to use the machines. Also the delivery guys who moved the appliances were very courteous and friendly. 5 stars!"


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Verified Customer
Rating 10/10
5/5

"Workers were excellant in the whole moving process"


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Verified Customer
Rating 4/10
2/5

"The bottom rack was not as advertised. I ordered an install kit and the installers said that I needed another part. They charged me $20 for a $5 part. Scheduling the delivery was pure hell."


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Verified Customer
Rating 10/10
5/5

"I was very happy with the service an happy bout my refridgerator so far. the delivery team were great."


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Verified Customer
Rating 10/10
5/5

"Very courteous, professional and understanding. Always a pleasure to work with and look forward to it again in the very near future. - Mr. & Mrs. Moon"


Rating 10/10
5/5

"I really had a good experience with Hh Gregg in Frederick... All the staff there is topnotch... I had bought a TV there 2 years ago and was having problems with it. Then there were problems with the TV Manufacturer The Staff stood behind me all the way. I would recommend these guys to any of my friends. Today they let me know my parts are in overnight mail. Just not enough good things to say about this store and their caring staff... Thanks H.h Gregg of Frederick... cordially yours, George"


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Verified Customer
Rating 4/10
2/5

"Disliked the service that they provided. "


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Verified Customer
Rating 8/10
4/5

"Didn't realize until we got to the store to pickup our TV that we could have had it delivered and the old one removed at no charge. The rep at the store said we could still switch the pick up to a delivery but it would take a couple more days (which we didn't really have.) The store was noisy and it was hard to communicate with the lady at the customer service desk, but all in all the transaction went smoothly."


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Verified Customer
Rating 10/10
5/5

"great delivery very helpful"


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