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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 8.46/10 4,892 reviews

    8.46 / 100
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    h.h. gregg is a merchant member
    h.h. gregg participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • h.h. gregg contact information

    • Address: 4151 E 96th St Indianapolis, IN
    • Contact: onlinecustomercare@hhgregg.com
    • Phone: n/a
    • Customer Support: 1-866-974-7344
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 6.78/10 6.78/10
    Chance of future purchase: Rating 5.83/10 5.83/10
    Shipping & packaging: Rating 5.60/10 5.60/10
    Customer service: Rating 5.37/10 5.37/10
    Return/Replacement policy: Rating 3.52/10 3.52/10

All 4,900 Customer Reviews

Rating 10/10
5/5
modified review posted

"I was pleased with my order and my order came before scheduled delivery."




Rating 10/10
5/5
modified review posted

"Accommodating! Great service.truthful. helpful. Have always had great service. Have recommended others and they too have had amazing experiences. Kudos! Great store and employees. Will return over and over!"


Rating 2/10
1/5
modified review posted

"Delivered product in a timely manner.

B. S. about refusing my rebate of $10.00

Will cancel my registration, and not shop here again.

Rebate??? Make it more difficult! You'll make more money! OH, YOU KNOW THIS ALREADY. HOPE I DIDN'T WASTE YOUR TIME, LIKE YOU WASTED MINE.
"


Rating 10/10
5/5
modified review posted

"The online ordering was simple and efficient. The delivery people were extremely nice, punctual, and instructed me in the basics of the washing machine that I ordered. After carrying the old machine out and the new one in, they even remembered to thank me for shopping at h.h. gregg. :)"


Rating 6/10
3/5
modified review posted

"I never received an email as promised from HH Gregg that the order had arrived at the store for pickup. I had to drive 12 miles across heavy traffic twice on the weekend to pick it up. When I called the person who answered the phone inquiring about the item she almost made it seem as if this was my fault because I ordered it online. When showed up it was like working with personnel on the Chuck show. This is the first negative experience I have had with H.H. Gregg. I hope it is the last."


Rating 10/10
5/5
modified review posted

"The product I orderd, Toaster Oven, was top of the line and I recieved it very promply.....Very Very Happy....JP"


Rating 10/10
5/5
modified review posted

"I am always pleased with HH Greg and their customer relations. I received my ordered items in a timely manner. I've have not requested information on interest rates and warranty coverage. HH Greg had a very good warranty and interest package when I purchased my LG SmartTV screen.While I am very disappointed in that particular product and am very pleased with HH Greg's purchase programs.
bmartin
"


Rating 10/10
5/5
modified review posted

"On time. Customer service very good and efficient. Not the first product I've bought nor will it be my last from HH Gregg. "


Rating 10/10
5/5
modified review posted

"Fantastic from beginning to end! :)"


Rating 10/10
5/5
modified review posted

"The delivery men arrived on time and correctly set up my washer & dryer."


Rating 10/10
5/5
modified review posted

"very satisfied, quick prompt service everything has been great. I cant think of anything that has made us unhappy at this point."


Rating 10/10
5/5
modified review posted

"The service man was on time quick and professional. The productions are working well and are so quiet, really Nice Job H.H.Greg!!!! "


Rating 10/10
5/5
modified review posted

"Quick and easy. No problems."


Rating 10/10
5/5
modified review posted

"very happy with the freezer we brought, just wish the room for a bigger one."


Rating 10/10
5/5
modified review posted

"Quite happy with microwave. Shipping was very fast. "