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Stores > HDAccessory.com
  • HDAccessory.com

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  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review HDAccessory.com by clicking a star below.
Rating 2/10

Screen Protector Doesn't Work

"Tempered glass screen protector with titanium alloy bezel for iPhone 7 plus doesn't work. I followed the directions for application "to the T" and at first the protector adhered to everything but the top corner. So, I applied pressure to the portion that didn't adhere for about 5 minutes and instead of getting better it got worse. You can see a light and dark shade on the screen where the protector hasn't adhered and it moves around. This causes the keys in the lighter shade area not to work. I emailed the company for a free replacement and indicated that "once the tab from the screen protectors has been removed, it will be considered as used and will not be accepted [for return]". They then tell you that you can buy a new one at a 20% discount. Why would I do that when the first one didn't work!? STAY AWAY!"

This review was modified by MichaelLanza on March 23 2017 02:45:02 PM

Rating 2/10

The edge

"Beware. Stated it was a glass protector cover it was not it was plastic followed instructions placed cover on phone it cracked. Sent pictures they stated it was used pretty much nothing can be done.
Be careful, they ****.

This review was modified by obieshad on January 19 2017 08:30:02 AM

Rating 10/10

Great, but probably a fluke.

"I'm not a paid reviewer.
When I first went to the website, I already knew the prices were too good to be true, but even a crappy phone case is a phone case. I ordered a flexible, clear iPhone 6s case, and a non-glare screen protector. Total of $10 when you include shipping, and I used PayPal since they tend to be good for filing claims on faulty products. The shipped the same day, which was nice, and I got the tracking number in the same notification email. After that, I looked up reviews, and was immediately concerned with what I saw.
I got very nervous, and even though it was only $10, I was still anxious to get my package. I was pleasantly surprised to get it today, and it's only been a few days since they shipped. Like I said, it's probably a fluke by the looks of all these reviews. Even though my case is really simple, it looks great, fits perfectly, and I had already purchased a different screen protector, so I'm not sure if the one I bought works.
Overall, I'm happy with my order, but I don't think I'll be buying from them again, just by looking at these reviews. I'm thinking that using PayPal helped, since they are very strict with their policies.

This review was modified by Mikachu on July 19 2016 01:32:52 PM

Rating 2/10

Everything **** from them!!! Do not order!!! Poor quality! Half **** refund!!! DO! NOT! ORDER!

"I will neeeeevvvvvveeeerrrrrr order from them again! And you shouldn't either read their horrible reviews first!!!! Everything **** ****!!!! I purchased 2 iPad cases from this seller. I immediately was dissatisfied and requested a refund. The cases provided no protection and honestly don't fit. All protocol was followed, items were returned and the barely refunded 1/3 of the purchase price. All items were shipped back at my own expense ($18) which leaves me at actually not receiving a refund for the sucky, cheap "quality" products I received. I am requesting a refund because this entire situation is absurd. Absolutely ridiculous how terrible this product is and to cheat me of a full refund when they can sell the items again to a unsuspecting victim! Will never, ever buy from them again! Zero stars!!!"

This review was modified by Karo13 on May 23 2016 09:20:17 PM

Rating 2/10

Where's my Order?

"I decided to use hdaccessory because of the decent prices they had compared to other places. I ordered my things for a great price, got the order number, and waited patiently for my things to arrive. Its been almost two weeks and nothing! I tried emailing, calling, everything! I still haven't gotten my things. Luckily it was only 20 bucks but money doesn't grow on trees. I went to target instead now and they said my things should be here within a week. That's what I call proper service. No wonder smaller named companies get a bad rep. Its bs like hdaccessory that ruins it for everyone. "

This review was modified by Thisblows on March 12 2016 05:33:55 AM

Rating 10/10

"I see alot of bad reviews and was kinda leary considering I checked the reviews after my purchase. Lucky for me I'm not submitting a bad review. I placed my order on Wednesday the 28th and it arrived today. My case fits my phone perfectly and its gorgeous. Not to mention it didn't take long to get here. Totally satisfied! "

Rating 2/10

"Worst customer service ever !! I called customer service after 45 minutes waiting in queue they hang up, I called again after 1 hour waiting in queue as 1st person in line they hang up again, I called again and after 45 minutes waiting they hang up again!!!!"

Rating 10/10

"I ordered a case for my IPhone 4 on Jan. 13,2015. It arrived on Jan 20, 2015. The case is all I hoped it would be. The people at Customer Service couldn't be nicer. I'm very pleased with my order & the price was great


This review was modified by katiecakes on January 21 2015 10:27:21 AM

Rating 10/10

"I was worried about my order for a phone case for my LG phone,after seeing so many bad reviews. Thankfully my case arrived today and iit fits perfectly. Was exactly what i ordered."

This review was modified by KathrynDouglas on October 15 2014 04:01:00 PM

Rating 2/10

"Received a defective product and its very very cheap quality... no one picks up customer service phone... DO NOT BUY ANYTHING from this website. its a BIG SCAM..."

Rating 2/10

"This is really a trash outfit. Their 30 guarantee online is a joke. Their customer service doesn't exist and they don't answer phones at all. I HIGHLY recommend you shop elsewhere that won't scam you out of your money."

Rating 2/10

"I've had pretty good luck with things I've ordered from this company. But the one time I did receive a defective item, I am not able to obtain a refund. I waited for a month for them to send me a return label. After sending the order back,I am not able to get a refund from them. Have tried numerous times to contact them only to find out their phone is busy or they won't answer at all. I have waited two months now since I originally ordered the item. Beware if you receive an item that you may have to return."

Rating 2/10

"Never received my order. Shows it was shipped and then returned to them. Have called at least a dozen times, always busy or now answer at all. Have emailed at least a dozen time but have receive no reply. Now have to hassle with trying to get the money refunded, but since it's been over a month, I'm sure that won't happen either."

This review was modified by PCurcio on January 17 2014 11:41:44 AM

Rating 2/10

"Ordered a phone cover for my Note 2. Got a confirmation email then next day an email saying they shipped. It has been a week and their business is only 2 hours from me. I tried calling their number and the phone number is not in service or I get a rapid busy. I tried tracking it from their site and their tracking for does not work. I had emailed them twice today and told them if I dont hear from them by the end of business day I will dispute it with my credit card. This is completely unacceptable. "

This review was modified by Brandee310 on January 09 2014 12:28:27 PM

Rating 10/10

"Recently I ordered from HD. After, I stumbled upon on these bad reviews and was worried my fate would be the same. Fortunatly for me it was not. I ordered Mon, got the "been shipped" email Tues, and recieved my order on Fri. They did send an email that 1 item was out of stock and they had creditted my card. Hopefully what ever problems they may have had have been fixed."

This review was modified by Hope99 on November 23 2013 03:18:27 PM

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