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"I was shopping around for the Canon XH-Als and originally found Zoommania.com selling the camera for $2,599! What a deal, right? Yeah, until I called and they pulled a bait and switch telling me I HAD to go with a package at around $3,350. Then I read the reviews and they do that to everyone!H1Photo are straight aces! I spoke to Kobe who was upfront on their prices and cut me a decent deal at just under $3,200. They are Authorized Canon Dealers and don't try to pull any punches. He sent an invoice to my PayPal so I could keep my card info confidential and shipped the package SAME DAY! Then he called me to verify he received payment and the camera was going out. He called me the next day to confirm that I received it OK. How can you beat that service?! Not to mention their prices are still well below suggested retail.Needless to say, I have the camera and I have no regrets about the transaction. I'd buy from them again. Thanks Kobe!Moral of The Story: If the price looks too good to be true, it probably is. Go with H1Photo for your gear. They'll take care of you!Joe G "
"Customer Service is horrible. I order a wireless transmitter by Azden that they still have it listed in stock. They never sent it. I sent 4 emails. Two of the three numbers on their customer service never ring...Then today I called the info number and they tell me they canceled the order and sent me and email...I have no such email from them and I wrote them 3-4 times with no response over 2 weeks....They suck do not do business with them I should have gone direct to Azden. "
"Very dissappointed. Chose this company based on the ratings from resellerratings.com listed on Google. I ordered a Fujifilm Finepix S700 on 9-16-09, when I called on 10-5-09 to see why I had not yet recieved my camera I was told that my order was immediately cancelled on 9-16 because they no longer carry this model. I never received any notice of this by e-mail, phone call, or mail. Very poor customer service. "
"I ordered a Nikon D60 with 18-55mm VR DX lens and the 55-200mm VR DX lens ... it arrived as ordered two days later. Saved $50 over B&H photo who has the same rating as H1 Photo. They sent me an email confirmation within minutes of the order, called me to confirm the order and shiping information, sent me the shipping tracking information, and exceeded my expectations completely. I highly recommend H1 Photo ... especially their personal contact. "
"Said item (Nikon Coolscan 5000) was in stock, no indication from email that it wasnt. Called and over 3 weeks never got one in. They did cancel the order without hassle though and didnt bill card."
"Buying electronics, especially digital cameras, online can be a risky venture. A lot of online stores are selling grey market merchandise or are offering ultra low prices and forcing you to buy high priced warranties and accessories. More people need to research sites, not just prices if they hope to have a positive experience shopping on line! Luckily, I found this site and learned more about h1photo.com. I recently purchased Panasonic's new Lumix DMC-FZ18K camera from H1photo.com. I found them to have a very competitive price on the camera and very reasonable shipping. Upon ordering, they sent confirmation immediately. The following day, they sent another confirmation along with an invoice and a UPS tracking number. The product arrived in a short3 business days and was in perfect condition. This site not only has competitive prices, it also follows up on the sale and communicates better than I expected. In conclusion, I would very highly recommend H1photo.com to anyone considering a digital camera or other electronics purchase. If you buy from them, you will not be disappointed!"
"I am a skeptical Internet buyer, and have been burned once in the past. I was leery to purchase anything from a company I did not know anything about. About a year ago I was looking for a flash cord for my SB-800. H1 Photo was the only one that had one in stock. It came in two days and was exactly what I was looking for. The next purchase was a Nikon D3. I was placed on a waiting list in early Oct. 07, as I was with two other companies. The kept me informed of my status. My camera was in the second shipment of D-3's to H1. They called me to tell me it was in, and shipped it that day. I received it the next day without paying extra for overnight shipping. H1 Photo has been easy to deal with, and honest. I would recommend them to anyone. "
"I ordered the Canon XH-A1. It came in new and promptly. My only complaint is that it did not come with an invoice. I had to send a copy of the order confirmation to Canon for the rebate. I hope it's enough. I tried to call H1Photo to get an invoice, but no one picked up. I also sent an e-mail and got no response. They could work on their customer service. "
"I am not usually confortable buying on the Internet but the USA legal Nikon 200 + 18-200mm lens was not available at either Ritz or Wolf. When my friend told me he saw H1Photo had it in stock, I checked their website saw it was reasonably priced and left a voice message. The next day they called me and I placed the order. Not only was there no pressure selling, I was talked out of buying unnecessary equipment I had intended to purchase and even with ground shipment, it arrived in 3 days in perfect condition.Although I still remain a skeptical Internet buyer, I will buy and recommend H1Photo.If H1Phot has what I want, I will look nowhere else."
"Honest customer service. Called first to see if website was correct as to in stock postition of Nikon D200 w/18-200 lens (seems nobody has them). Was told Yes, in stock. Placed order on the web and next day got email that product had shipped with a UPS tracking number. Is due May 1 and I will complete this review upon receiving product.(up date)May 1 the camera and lens arrived, well packed in factory fresh packaging. Everything is working fine, and I will buy additional products from this suplier. AAA!"
"Outstanding service & best price available for a reputable store! D-200 ordered by my mother in Illinois and sent to my husbands work place in Wisconsin, on a Sunday. They called her within the hour to confirm that she was the one who placed the order, and she did in fact want the camera shipped to another person out of state. Very impressive.My package arrived today via UPS as scheduled, in perfect condition. I will order from this site again, when I have money... which will be a while! :-)"
"I shopped, searched, reviewed internet company ratings and settled on H1Photo (Cardinal Camera & Video out of Lansdale, PA) and couldn't be happier with my choice.I purchased a Nikon D80 with the Nikon AF-S DX VR 18-200mm lens so I wanted to be sure about the vendor and everything was on the up and up. H1Photo delivered everything as promised. All items were exactly as quoted. None of this grey stuff made to sell overseas. H1photo's prices were the best I could find of the reputable shops, ie. B&H,etc. When I placed the order over the phone I was asked if I wanted the extended Nikon warranty but I declined and there was no further discussion. Shipping was $23.95.Overall I am extremely satisfied and would recommend H1Photo - honest, great prices, fast delivery. What else could you ask for!Do beware of the bargain packages from some of the other camera vendors. Their prices look too good and they are. Stick with those who get great reviews and deliver exactly what they quote."
"Ordered Casio Exilim EX-S600BE digital camera on a Sunday, was shipped the next day! Received email notification when item was shipped. Was received several days via ground shipping in new condition. Camera works brilliantly! Very happy with the purchase. Only negative is that I received a lot of status emails, but I'd rather receive too many emails than none at all. One of the emails conveniently contained a PDF sales receipt. Great prices, low cost shipping, and no taxes (which is a big factor considering LA County sales tax is 8.25%!) Great first experience!"
"= OUTSTANDING = A BENCH MARK =HAVE USED H1 A # TIMES AND THEY HAVE ALWAYS PERFORMED ACCORDING TO MY EXPECTATIONS. QUICK AND EASY ORDERHANDLING/PAYMENT & SHIPPING. THE SPEED IS SOMETHING TO BENCHMARK AGAINST. WITHIN MINUTES FROM ORDERING THEY SEND ME ORDER CONFIRMATION AS WELL AS INFO THAT GODS WAS SHIPPED - WITH TRACKING #. EASY FOR ME SITTING IN EUROPE/SWEDEN TO FROM THE FIRST DAY TRACK THE GODS. I REALLY RECOMMEND H1"
"I ordered a full Canon camera outfit from H1Photo and am extremely pleased with the equipment as well as the purchase experience. A top seller. Shipping was fast, no customer service contact needed. Will definately shop there again!"
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