GuruAid Technical Support Reviews - guruaid.com Ratings at ResellerRatings

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guruaid.com

Computer Hardware & Software

Rating 9.48/10 640 reviews

9.48/100
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All Customer Reviews (640)


Rating 10/10 5/5
modified review posted Jun-11-2013

"Amazing! Amazing! Amazing! They were with me until my issues were resolved. Great customer service and very knowledgeable technicians. Definitely recommonding to my friends and family!"

Rating 10/10 5/5
modified review posted Jun-11-2013

"I am overall very pleased with the assistance and clean up of my computer. I was leery at first but reassured as I was able to watch the technician work on my computer. Neetesh was my technician and very efficient. Zeenat stayed on the phone with me the entire time it took to resolve my issues and even helped me respond to the technician. My computer seems to be working faster than before and I will recommend GuruAid to my friends."

Rating 10/10 5/5
modified review posted Jun-10-2013

"I was very dissatified with my computers bad performance, I decided to call Microsoft directly. The service was supreme, I bought the 3 year service for 2 of my computers. This was the first time that my computer was fixed propertly. I used to take it to The Geek Squad at Best Buy, if you did not know what was wrong, they could not fix it. It is such a relief, to know I have qualified people who can fix my problems, with just a telephone call. I would like to thank Rajiv and Jaffer for their patience and time spent with me. Thank you so much."

Rating 10/10 5/5
modified review posted Jun-10-2013

"Justin John provided outstanding support and patience with an old illiterate computer operator speaks good and clearly. thank you Justin ."

Rating 10/10 5/5
modified review posted Jun-08-2013

"I am very happy with the results. They repaired what ws need on my computer."

Rating 10/10 5/5
modified review posted Jun-07-2013

"Tabrez Shaikh was our Technical Support person and we really appreciated him sticking with us and our limited abilities where computers are concerned. He asked pertinent, important questions to help us describe the problems we were having and he addressed each and every one. We so appreciate him and he is definitely an asset for GuruAid; his aid was just what we needed. Thank you for being available for us.
Larry & Marci McDuffee"

Rating 10/10 5/5
modified review posted Jun-05-2013

"I can without a doubt say this Company is as awesome as you can get.
Both of the Tech's were so very knowledgeable in their Profession and I would recommend that BOTH of them should receive a BIG recommendation for their hard work. I had no knowledge that the Company existed but I am a BIG fan of theirs. Not only did I get my repairs that were needed completed but I was treated with respect and dignity."

Rating 10/10 5/5
modified review posted Jun-05-2013

"I have never experienced support as good as this. My technician was very informed and patient. He was easy to communicate with, and did an awesome job. I am more than pleased."

Rating 10/10 5/5
modified review posted Jun-05-2013

"Very good support. At first I thought I was contacting Google for support, and was a bit surprised to be connected to a support site that charged for what I thought would be a simple fix. I did opt to get a two-year subscription, and will use them again if something goes wrong. The technician did a comprehensive clean-up and fixed my original problem. He also was able to turn off a persistent warning message I was getting that shouldn't have applied to my system, so that was a nice thing as well."

Rating 2/10 1/5
modified review posted Jun-05-2013

"Rohan Chavan should learn not to argue with customers and pretend he knows exactly what he is doing and he obviously doesn't at times. It wastes everyone's time and costs everyone money. Deepak Krishnan is much better at dealing with the issue at hand and much more polite to deal with. He fixed the problems efficiently."

Rating 10/10 5/5
modified review posted Jun-05-2013

" We found the help exceedingly good and appreciate the patience shown to us. First Class service."

Rating 10/10 5/5
modified review posted Jun-04-2013

"This is the first time I've had to telephone with a problem since purchasing my 3 year virus protection plan. Every person I spoke with was extremely polite and helpful. They went out of their way to make this a positive experience and to resolve my computer problems. I will recommend GuruAid to anyone who needs help. Thank you very much. "

Rating 10/10 5/5
modified review posted Jun-04-2013

"Very pleased with the service I have received today. very impressed with how efficient Zeenat has been with my technical issues. I would thoroughly recommend this service to anyone else.
Very good indeed."

Rating 10/10 5/5
modified review posted Jun-03-2013

"bhagyashri maity
Have been very pleased with past technical support. The technicians have been very expert in resolving problems and always professional and helpful."

Rating 10/10 5/5
modified review posted Jun-03-2013

"I want to thank GuruAid and technician Dhanajay Rane for their excellent service in installing a virtual operating system on my desktop so I can make full use of all my graphics programs. This was no easy task, buty -- as usual -- the GuruAid tech showed patience and skill in resolving the issue. I would recommend GuruAid to anybody who wants dependable service at a reasonable cost. I just purchased additional coverage for my son's laptop. Thank you."

 
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