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308 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","store_rating":"7.70","total_reviews":"308"}, "store");)
reply posted Jun-12-2013 
“Our Valued Customer,
I am so sorry for the delayed shipping. Liberty had experienced such a huge volume of orders they were unable to keep up with demand. we now stock most of these items to avoid this issue. if there is anything we can do to make this a 5 star expense please let us know.
Truly,
The Team at Gunsafes.com”
reply posted Jun-07-2013 “Our Valued Customer,
I am sorry for the long lead times, we do advertise the lead times accordingly. as far as the damage, please contact us and we can offer some touch up paint or possibly compensation for the damage.
I apologize for the issues up to this point, we intend to correct the situation.
Truly,
The team at Gunsafes.com”
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![Share](javascript:share_rating({"review_body":"Besides the order being backordered for a long time the free upgrade made the wait worth it. Am very pleased with the safe. Will recommend the company to others. Company is really customer oriented.","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3047671#comment3047671","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"DanZucchi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service, great people to deal with, very helpful for information on your order. Highly recommend, I would do business with them again ","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3027211#comment3027211","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"scott12yy7","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am satisfied with Gunsafes.com. The product was as expected and I am very happy with the purchase. They were out of stock when the purchase was made. This wasn't communicated at the time of purchase but communication afterwards was very good. They provided regular status updates as to when the product would be shipped. I would purchase from them again.","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3019605#comment3019605","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"ah1960sprite","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The slowest delivery of anything I have ever ordered online.","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3018255#comment3018255","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"Van_akers","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Item was listed as in stock when ordered. Turns out it was backordered for 6-8 weeks from the manufacturer and company policy is to charge your credit card at the time of order. Paid for it 2 months before I got it. Item is very nice when received. Delivery crew was top notch.","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3017933#comment3017933","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"Dave5liter","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordinarily when an order takes forever to receive the review probably won't be good. Not so in this case. Very soon after placing my order I received the first e-mail explaining the backlog of orders, the manufacturer's commitment to production, and I was advised that my order would be filled in the order of receipt. I waited. Soon I received more apologetic e-mails thanking me for my patience. As I thought about giving up, I received yet another offering me cancellation if I wanted. Almost immediately after that, I received notice that my safe was on the way. Not only did I get a good product at a good price from you guys, but your customer communication absolutely rocks! Thanks very much.<br><br>Steve Seeger","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3017163#comment3017163","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"ss-887","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"you did well,kept me informed as to the back order status.things were out of your control but service was great,thanks.","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3017129#comment3017129","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"georgenfw","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Safe was backordered at time of sale, was ok by me and the safe arrived on schedule.<br>Very dissatisfied with Gunsafes.com because the safe did not and still doesn't work properly. THe lock catches so you have to use 2 hands to open it, one hand holding the door shut while pushing the code with the other-I emailed them and tried to call and got no response. Their customer service is extremely poor and here I sit with a sub standard gun safe.","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3015699#comment3015699","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"SE421","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Provided product as described. Item was on backorder, and while they were unable to provide exact date product would be available, they did stay in communication with periodic emails indicating they were shipping product as it became available to them. ","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3015245#comment3015245","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"EricDraven","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great products. Excellent customer service!","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3014713#comment3014713","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"sk8er1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The order was delayed because of factory backorder but Sara kept me updated with email updates. Arrived in perfect shape, great shipping. Best prices anywhere, with free shipping to boot. Thanks!","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3014581#comment3014581","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"redneckjedi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Yea, I got my gun safe today! It arrived in perfect condition. I bought the Liberty Fatboy Jr. 48. An added bonus was the pockets on the door! I did not know it was included. I love this safe. One thing to consider- be prepared to move it in the house yourself. The delivery is only to the garage unless you set it up otherwise. Also, the safe will take about 3 months to arrive as they are back ordered and building them for you. You can't beat this safe for the price!","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/3006389#comment3006389","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"miak2000","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The safe took months to arrive. In fairly good shape but there is a paint scrape on the upper hinge.","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/2980509#comment2980509","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"Tbsheldo","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The gun safe is very eye appealing, I bought the 56 series, 20 gun safe, I don't believe this safe will hold 20 guns, I have 5 shotguns and rifles and that fills it, I may be able to get one more shotgun in, the shelf system brackets did not line up with the side wall brackets so I had to jury rig the shelf so it would be level, the inside door panel has 4 screws that hold it in place, I had to remove one because the safe handle would not close or open, the clip on door panel accessory bag was too big so that was returned, I expected more quality from a USA made product, what a shame.I called GS to ask about why the locking system did not work and i was told to call Rhino Safe, Rhino Safe told me to call Gunsafes.com back to figure it out, that's when I decided to remove the door panel and noticed one of the panel screws was stopping the bar that opens and closes the lock bolts, I removed the screw and it works fine, It just needed some quality control, It also took a month longer to receive, I would not mind that provided the safe did not have any issues, I built another shelf to take up the wasted space in the top area, that would have been nice if the shelf system included a shelf with the gun barrel cut out for the top, anyway the bugs are out and I'm ok with it, just somewhat disappointed.","link":"http:\/\/www.resellerratings.com\/store\/Gunsafes_ClickShops\/review\/2970129#comment2970129","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gunsafes_ClickShops.jpg","store_name":"Gunsafes.com","username":"DavidShields","rating":"2"}, "single");){kind=link}
"It took awhile to receive my gun vault besause of a backlog. When I received it it had a manufacturing flaw. I called Shannon to let her know. She notified gun-vault to ship me a replacement with a return label right away. Shannon is the most wonderful and pleasant person to talk to. I wonder if Shannon is married?"