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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Greeting Card U Greeting Card Universe Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2694 Bishop Drive Suite 211
    • Contact: support@greetingcarduniverse.com
    • Phone: 925-866-4110
    • Customer Support: 877-347-6784
    • Business Hours: Mon-Fri 8am-6pm PST
    • Fax: 866-581-2040

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.73/10 7.73/10
    Chance of future purchase: Rating 8.01/10 8.01/10
    Shipping & packaging: Rating 7.33/10 7.33/10
    Customer service: Rating 8.82/10 8.82/10
    Return/Replacement policy: Rating 6.88/10 6.88/10

8,896 Customer Reviews

Rating 10/10
5/5
modified review posted

"Lovely quality card and arrived much sooner than stated."


Rating 10/10
5/5
modified review posted

"On time delivery as promised"


Rating 10/10
5/5
modified review posted

"the first order got lost at the post office and the rep quickly put in another order at no extra charge ... both packages arrived at the same time...their response time to fix problem was quick and with no hassles...."


Rating 10/10
5/5
modified review posted

"I love the card I bought. Its very pretty. I like all of the cards I buy from GCU. Thank you"


Rating 10/10
5/5
modified review posted

"Excellent experience! Will do business again."


Rating 8/10
4/5
modified review posted

"The specialty card I ordered is great, My concern is that I'm pretty sure I paid extra for faster delivery. I didn't get it. In fact , I think it took longer than normal. This will not discourage me from future purchases from GCU. The quality of the card and the packaging is fantastic"

modified review Rep reply posted May-20-2015

shaun_bd, Greeting Card Universe rep has responded

“Thank you for your kind review, we are happy to hear you were pleased with your personalized card! I do see that you did pay for Priority shipping and that USPS took much longer to deliver your card than they should have. I applied a free card credit to your account for any inconvenience this may have caused. You may apply this to a future order on the view cart page. We appreciate your using Greeting Card Universe. Please let us know if we may be of any assistance to you in the future.”


Rating 10/10
5/5
modified review posted

"Great cards, good selection and fast delivery!!!"


Rating 10/10
5/5
modified review posted

"very good quality, vibrant color in illustrations"


Rating 10/10
5/5
modified review posted

"Easy to just take my time and pick what I need and buy them. Would like to see some glitter or 3D type cards I know I would pay a little more for more variety. "


Rating 10/10
5/5
modified review posted

"Amazing customer service - this is a top notch operation!! We are so very thrilled with our Wedding card thank you cards. They could not be better quality and more beautiful! Thanks Greeting Card Universe!"


Rating 10/10
5/5
modified review posted

"I am very pleased every time I have gone to greeting card universe."


Rating 10/10
5/5
modified review posted

"ran across the site when I was browsing and thought I would give it a try. it was exactly as advertised and the whole thing was delivered as stated. wife loved the thought."


Rating 10/10
5/5
modified review posted

"I couldn't be more satisfied with my cards they came out gorgeous"


Rating 10/10
5/5
modified review posted

"fast delivery great product easy to use site will use again."


Rating 10/10
5/5
modified review posted

"Great service and easy transaction, thank you!"


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Greeting Card Universe is a Merchant Member! Learn more

Greeting Card Universe is a merchant member
Greeting Card Universe participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.